Join us as we explore the latest innovations we’ve realized with ServiceNow. At Knowledge26, DXC will showcase its ability to move enterprises beyond AI experimentation toward connected, data-driven decisions and value realization, now open: Client and Partner Networking reception on May 6 – register here ServiceNow Keynote Watch Parties on May 5 and 6 - register here Breakfast session on May 6 with DXC and Boomi: “One Version of the Truth: How Boomi Data Hub Masters the Data That Powers Your ServiceNow Platform with DXC and Boomi” - register here Lunch session on May 6 with DXC and Dynatrace: “Take the guesswork out of autonomous IT operations” - register here DXC and ServiceNow hosted executive lunch “Moving from a fragmented to unified world: Global business services and Core business Suite”, focused on how organizations are moving from fragmented operations to a unified AI-enabled Global Services (GBS) model – request participation DXC and ServiceNow hosted executive reception “Mastering the game: AI-powered operations for the live experience economy”, exploring how Smart Spaces and agentic AI are redefining operations across sports, media, entertainment, hospitality, non-profits, and other high-stakes live environments – request participation You can also meet us at our booth and attend multiple DXC speaking sessions during the Knowledge26 program. Sessions Think Big session Date/Time: May 5 | 1:00PM - 1:30PM Location: Wynn, Margaux 2 Add session to your Knowledge agenda Speakers: Jenna Colman, Global Offering Leader- Assure Smart Apps, Insurance Software & BPS, DXC TechnologyDan Stanovich, Regional General Manager, Americas Insurance, Life Business Process Services, DXC Technology Rick Kephart, Senior Manager-Assure Smart Apps, Insurance Software & BPS, DXC Technology AI That Works for Insurers: Accelerating Intelligent Operations What if you could reduce claims leakage, accelerate underwriting, and eliminate swivel‑chair work without disrupting core systems? With DXC solutions built on ServiceNow, insurers modernize their highest‑friction processes first, delivering value incrementally and safely. By combining Agentic AI with intelligent workflows, DXC automates claims from FNOL to payment while streamlining underwriting intake and risk assessment. The result is faster, more consistent decisions and measurable business outcomes powered by a more connected, intelligent operation with DXC and ServiceNow. Customer story Date/Time: May 5 | 4:30PM - 5:00PM Location: Expo - Theater 1 Add session to your Knowledge agenda Speakers: Andrea Mangual White, Director, Digital Technology Services, GrifolsPaloma García Herrero, CMA, SBG Iberia Delivery Lead, DXC TechnologyRebeca Gállego, CMA and managing consultant, DXC Technology 3 areas leaders must elevate to drive sustainable AI enabled change As organizations enter the AI era, the challenge is not the technology itself but preparing the organization to adopt it effectively. Building the right level of readiness is essential to advance in maturity and translate AI’s potential into real business value. This session will explore the key priorities and prerequisites that global organizations with deep legacy foundations must address to enable AI adoption. We will focus on overcoming resistance to change, driving sustainable AI enabled transformation, and maximizing return on investment. Panel session Date/Time: May 5 | 12:30-1:00PM Location: Expo Theater Add session to your Knowledge agenda Speaker: Ray August, President, Insurance Software and Business Process Services, DXC Technology AI Got Smart. Your CRM Didn’t. Now What? Everyone has AI. Yet almost no one has figured out how to put it to work, and customers feel that difference every day. Hear from executives across industries on what it actually takes to move from AI that advises to agentic AI that delivers a customer experience that's genuinely different. AI Innovation Zone Date/Time: May 6 | 4:00PM - 4:15PM Location: AIIZ Theater Add session to your Knowledge agenda Speakers: Jenna Colman, Global Offering Leader- Assure Smart Apps, Insurance Software & BPS, DXC TechnologyRick Kephart, Senior Manager-Assure Smart Apps, Insurance Software & BPS, DXC Technology Insurance policy in your pocket – automating the customer journey with agentic AI Your life runs on your phone—so should your insurance. Today, insurers can deliver a true “policy in your pocket” through a smart, intuitive application that puts customers in control. Visit the AI Innovation Zone to experience DXC’s AI‑driven, modular solution that automates the customer journey end to end, from real-time alerts and care navigation to claims. More than just an app, it’s a personal insurance concierge—powered by data and driven by intelligence. Broadcast studio session Speakers: Terese Pate, CTO, Enterprise Transformation Platforms (ETP), DXC Technology Customer zero: DXC’s AI-first blueprint for enterprise back-office reinvention What does it take to truly lead AI-first enterprise transformation? DXC didn’t just advise on it — we lived it. As Customer Zero for ServiceNow®’s Core Business Suite, DXC is deploying agentic AI across HR, Finance, IT, Legal, and Procurement under a unified Global Business Services model. This isn’t experimentation — it’s execution at enterprise scale. Hear how DXC’s inside-out approach is building a repeatable blueprint for back-office reinvention that clients can activate faster, smarter, and with confidence. Speakers Ray August President, Insurance Software and Business Process Services, DXC Technology Ray August is executive vice president of Insurance Software and Business Process Services for DXC Technology. His focus is on capitalizing DXC’s leading position as the largest provider of insurance software and business process services to help customers protect, extend and transform their software investments to compete effectively in a digital insurance marketplace. With 21,000 colleagues around the world supporting customers, DXC holds industry leadership positions in life insurance, global specialty and reinsurance. Under Ray’s leadership, the insurance business is growing. Ray also serves on the board of Velonetic, a London market joint venture for which DXC is the primary shareholder, to help guide the Velonetic team as they deliver on their commitments to the Lloyd’s and London insurance markets. Connect with Ray on LinkedIn Jenna Colman Global Offering Leader- Assure Smart Apps, Insurance Software & BPS, DXC Technology Jenna is passionate about customers, technology and continuous improvement and has experience leading corporate initiatives to increase automation and improve efficiency. She brings 25+ years of software consulting, implementation, product management and ongoing operations experience in various industries, including supply chain, warehouse management and insurtech. Jenna serves on the Board of Directors for Charleston Women in Tech (CHSWIT), whose mission is to connect, support and prepare women of all ages for careers in technology. Most weekends you can find her reading, watching college football, supporting the Philip Simmons High School marching band or volunteering for Scout Troop 519. Connect with Jenna on LinkedIn Rick Kephart Senior Manager-Assure Smart Apps, Insurance Software & BPS, DXC Technology Rick Kephart is an operations and technology leader with more than 25 years of experience driving transformation across insurance and financial services. He specializes in designing and deploying solutions that bring together people, process, and technology to deliver measurable business outcomes. Rick has led large-scale modernization efforts across claims and back-office operations using workflow automation, intelligent intake, and AI-enabled applications. His focus is on building systems that are designed for user experience and real business impact, ensuring technology is embedded in the operating model to improve speed, quality, and performance. Connect with Rick on LinkedIn Terese Pate CTO, Enterprise Transformation Platforms (ETP), DXC Technology Terese Pate is the Global Chief Technology Officer (CTO) for Enterprise Transformation Platforms (ETP) at DXC Technology, where she drives technology strategy and innovation across enterprise platforms. She is accountable for strategic partnerships, technical vision, and transformative initiatives that enable scalable, secure, and future‑ready solutions. In her role, Terese builds integrated platform solutions that bring together leading partner technologies with DXC’s services and engineering expertise. Leveraging more than 20 years of IT experience, she applies deep expertise in platform engineering and delivery to help clients achieve the next level of AI outcomes by combining advanced technologies with DXC’s global capabilities. Connect with Terese on LinkedIn Rebeca Gállego Iglesias Presales lead, ServiceNow Strategic Business Group Iberia, DXC Technology ServiceNow Certified Master Architect with 18 years in IT and 12 in the ServiceNow ecosystem. As Presales Lead for DXC’s ServiceNow Strategic Business Group in Iberia, she designs AI‑powered, high‑value solutions for leading European clients, helping them transform their operations through intelligent, scalable ServiceNow architectures. Connect with Rebeca on LinkedIn Paloma García Herrero Delivery lead, ServiceNow Strategic Business Group Iberia, DXC Technology ServiceNow Certified Master Architect with 15+ years of IT experience and 7 in the ServiceNow ecosystem. As Delivery Lead for DXC’s ServiceNow Strategic Business Group in Iberia, she drives successful AI‑enabled ServiceNow implementations, ensuring clients maximize value, efficiency, and intelligence across the Platform. Connect with Paloma on LinkedIn Dan Stanovich Regional General Manager, Americas Insurance, Life Business Process Services at DXC Technology Dan Stanovich is an executive at DXC Technology, leading Life insurance business process services (BPS) business. His focus is helping life insurance companies accelerate digital transformation and modernize their operations. With deep expertise in service delivery, intelligent automation, and large-scale program management, Dan partners with customers to drive measurable business outcomes through innovation and operational excellence. Known for his customer-first approach and ability to bridge business and technology priorities, Dan plays a key role in advancing DXC Insurance’s mission to help insurance companies transform their operations in a rapidly evolving digital landscape. Connect with Dan on LinkedIn
Ray August President, Insurance Software and Business Process Services, DXC Technology Ray August is executive vice president of Insurance Software and Business Process Services for DXC Technology. His focus is on capitalizing DXC’s leading position as the largest provider of insurance software and business process services to help customers protect, extend and transform their software investments to compete effectively in a digital insurance marketplace. With 21,000 colleagues around the world supporting customers, DXC holds industry leadership positions in life insurance, global specialty and reinsurance. Under Ray’s leadership, the insurance business is growing. Ray also serves on the board of Velonetic, a London market joint venture for which DXC is the primary shareholder, to help guide the Velonetic team as they deliver on their commitments to the Lloyd’s and London insurance markets. Connect with Ray on LinkedIn
Jenna Colman Global Offering Leader- Assure Smart Apps, Insurance Software & BPS, DXC Technology Jenna is passionate about customers, technology and continuous improvement and has experience leading corporate initiatives to increase automation and improve efficiency. She brings 25+ years of software consulting, implementation, product management and ongoing operations experience in various industries, including supply chain, warehouse management and insurtech. Jenna serves on the Board of Directors for Charleston Women in Tech (CHSWIT), whose mission is to connect, support and prepare women of all ages for careers in technology. Most weekends you can find her reading, watching college football, supporting the Philip Simmons High School marching band or volunteering for Scout Troop 519. Connect with Jenna on LinkedIn
Rick Kephart Senior Manager-Assure Smart Apps, Insurance Software & BPS, DXC Technology Rick Kephart is an operations and technology leader with more than 25 years of experience driving transformation across insurance and financial services. He specializes in designing and deploying solutions that bring together people, process, and technology to deliver measurable business outcomes. Rick has led large-scale modernization efforts across claims and back-office operations using workflow automation, intelligent intake, and AI-enabled applications. His focus is on building systems that are designed for user experience and real business impact, ensuring technology is embedded in the operating model to improve speed, quality, and performance. Connect with Rick on LinkedIn
Terese Pate CTO, Enterprise Transformation Platforms (ETP), DXC Technology Terese Pate is the Global Chief Technology Officer (CTO) for Enterprise Transformation Platforms (ETP) at DXC Technology, where she drives technology strategy and innovation across enterprise platforms. She is accountable for strategic partnerships, technical vision, and transformative initiatives that enable scalable, secure, and future‑ready solutions. In her role, Terese builds integrated platform solutions that bring together leading partner technologies with DXC’s services and engineering expertise. Leveraging more than 20 years of IT experience, she applies deep expertise in platform engineering and delivery to help clients achieve the next level of AI outcomes by combining advanced technologies with DXC’s global capabilities. Connect with Terese on LinkedIn
Rebeca Gállego Iglesias Presales lead, ServiceNow Strategic Business Group Iberia, DXC Technology ServiceNow Certified Master Architect with 18 years in IT and 12 in the ServiceNow ecosystem. As Presales Lead for DXC’s ServiceNow Strategic Business Group in Iberia, she designs AI‑powered, high‑value solutions for leading European clients, helping them transform their operations through intelligent, scalable ServiceNow architectures. Connect with Rebeca on LinkedIn
Paloma García Herrero Delivery lead, ServiceNow Strategic Business Group Iberia, DXC Technology ServiceNow Certified Master Architect with 15+ years of IT experience and 7 in the ServiceNow ecosystem. As Delivery Lead for DXC’s ServiceNow Strategic Business Group in Iberia, she drives successful AI‑enabled ServiceNow implementations, ensuring clients maximize value, efficiency, and intelligence across the Platform. Connect with Paloma on LinkedIn
Dan Stanovich Regional General Manager, Americas Insurance, Life Business Process Services at DXC Technology Dan Stanovich is an executive at DXC Technology, leading Life insurance business process services (BPS) business. His focus is helping life insurance companies accelerate digital transformation and modernize their operations. With deep expertise in service delivery, intelligent automation, and large-scale program management, Dan partners with customers to drive measurable business outcomes through innovation and operational excellence. Known for his customer-first approach and ability to bridge business and technology priorities, Dan plays a key role in advancing DXC Insurance’s mission to help insurance companies transform their operations in a rapidly evolving digital landscape. Connect with Dan on LinkedIn
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