Fubon Life Hong Kong advances core modernization for speed, trust and growth

As part of a critical AS400 platform refresh, Fubon Life Hong Kong needed to migrate its core insurance policy administration system, Life Asia, located in Taiwan to a new AS400 infrastructure in Hong Kong. The initiative was driven by local regulatory requirements and growing business demand.

Zero downtime and uninterrupted service were non-negotiable, alongside full regulatory compliance in Hong Kong. The new platform also had to be future-ready—built to scale, perform faster, and operate with greater resilience.

Fubon Life selected DXC Technology to lead the migration and modernization of its Life Asia core administration system. The program was delivered on time and with zero downtime, allowing policy and claims operations to continue seamlessly throughout the transition.

DXC also enhanced the platform to enable workflow automation, API readiness, greater processing capacity, and scalable system expansion. The outcome is a secure, compliant, and future-ready core platform that supports Fubon Life’s evolving business needs.

The modernized Life Asia platform is already delivering tangible business outcomes:

• 100% uptime during migration and go-live
• Faster policy and claims processing, improving customer responsiveness
• Real-time data access for better decision-making
• Greater system stability and resilience, reducing operational risk
• Improved efficiency and cost control across core operations

Over 10 years, DXC has enhanced Fubon Life’s Life Asia platform—streamlining operations, improving customer experience, boosting scalability, and driving cost efficiency. DXC's insurance expertise and collaborative approach gave Fubon Life the confidence to modernize its core systems securely and at scale.

With its modernized AS400 platform, Fubon Life Hong Kong is ready to scale, innovate, and deliver lasting value to customers—all without disruption.