Customer Stories | February 4, 2026
Fubon Life Insurance (Hong Kong) Company Limited is a wholly owned subsidiary of Fubon Financial Holdings and part of one of Taiwan’s leading life insurers. Licensed in Hong Kong since 2016, it provides life, health, savings, annuities, and wealth management services in one of Asia’s most highly regulated markets.
As part of a critical AS400 platform refresh, Fubon Life Hong Kong needed to migrate its insurance core policy administration system, Life Asia, located in Taiwan to a new AS400 infrastructure in Hong Kong. The initiative was driven by local regulatory requirements and growing business demand.
Zero downtime and uninterrupted service were non-negotiable, alongside full regulatory compliance in Hong Kong. The new platform also had to be future-ready—built to scale, perform faster, and operate with greater resilience.
Fubon Life selected DXC Technology to lead the legacy insurance system migration and modernization of its Life Asia core administration system. The program was delivered on time and with zero downtime, allowing policy and claims operations to continue seamlessly throughout the transition.
DXC also enhanced the platform to enable workflow automation, API readiness, greater processing capacity, and scalable system expansion. The outcome is a secure, compliant, and future-ready insurance core platform that supports Fubon Life’s evolving business needs.
With enhanced speed and accuracy, Fubon Life can now personalize products and services more effectively, strengthening customer satisfaction and long-term trust.
The modernized Life Asia platform is already delivering tangible business outcomes:
Over 10 years, DXC has enhanced Fubon Life’s Life Asia platform—streamlining operations, improving customer experience, boosting scalability, and driving cost efficiency. DXC's insurance expertise and collaborative approach gave Fubon Life the confidence to modernize its core systems securely and at scale.
With its modernized AS400 platform, Fubon Life Hong Kong is ready to scale, innovate, and deliver lasting value to customers—all without disruption.
In a highly regulated insurance environment, modernizing core systems without disruption is now a competitive imperative—DXC enables zero-downtime transformation that strengthens compliance, resilience, and performance.
With DXC, insurers gain the agility to innovate, deliver the planning solutions customers are seeking, and drive sustainable growth.
