Dynatrace Solutions

DXC's Dynatrace observability service covers the strategy, deployment and day-to-day operation of the Dynatrace platform, separate from the platform itself. 

The service spans observability advisory and maturity assessment, a Fast Start assessment for organizations already running Dynatrace, implementation and application onboarding, ongoing managed services and proof-of-value engagements for teams that need evidence before committing. Each engagement maps business services to the technology that supports them, connecting telemetry to what a performance issue costs and where to invest next. 

Traditional monitoring can't keep pace with cloud-native complexity, and enterprises are shifting budget to close that gap. Cloud-native environments emit ten to one hundred times more telemetry than traditional stacks, and microservice dependencies are too complex to correlate by hand. 

Monitoring shows what broke without explaining why, so root cause analysis stays slow. Left unaddressed, this shows up as alert fatigue, more than one Sev1 outage a quarter and IT budgets weighted toward maintaining operations instead of funding new work. 

Observability turns raw telemetry into decisions that affect the bottom line:

• It drives innovation: Consolidating onto one platform and automating detection and remediation frees capacity for new work, while real user data shows which product changes are worth making.

• It reduces risk: Continuous monitoring across the stack finds issues before customers do, ranks vulnerabilities by severity, and produces ongoing evidence for compliance.

• It controls cost: Seeing cost and performance together lets you retire duplicate tooling, scale to real demand and direct spend where the business needs it.  

DXC's Fast Start assessment is designed for organizations with an existing Dynatrace deployment that isn't delivering full value. 

The engagement reviews how the platform is currently configured and operating, analyzes the findings against business objectives and returns prioritized recommendations within weeks. The starting point is a diagnostic review of the existing deployment, distinct from a fresh installation, and covers adoption gaps, underused features and alerting that no longer matches business priorities. DXC applies this same model across three starting points: no observability in place, an underperforming Dynatrace estate or a competing platform in use.

DXC combines advisory, deployment and managed services in a single Dynatrace practice, so the team that designs the observability approach is the same team that runs it.

That full-practice model sits alongside more than 1,000 trained Dynatrace professionals and 220 certified consultants, one of the largest certified teams among Dynatrace partners, and a set of accelerators, including automated deployment tooling and predefined dashboards, that shorten the path from decision to working telemetry. DXC also holds a seat on the Dynatrace Client Advisory Board and operates the only Center of Excellence for Logs Management on Grail run by an IT services provider.

In 2025, Dynatrace named DXC its Global Partner of the Year, selected from more than 700 partners worldwide.

DXC's Dynatrace service supports continuous compliance monitoring instead of point-in-time audits, which matters directly for regulations like the EU's Digital Operational Resilience Act (DORA).

Instead of assembling evidence only when an audit approaches, DXC configures the platform to scan the IT estate continuously, flag compliance risk as it emerges and route issues to governance for review. For financial services clients in particular, this closes the gap between operational telemetry and the resilience reporting regulators now expect.

This runs through the same implementation and managed services used on any Dynatrace engagement, so compliance monitoring becomes part of normal operations instead of a separate program.