Cloud Contact Center Solutions | DXC Technology

Agentic Security Operations Center (SOC)

Your agentic SOC doesn't need more analysts — it needs smarter agents: AI-powered investigation works 24/7, thinks like your best analysts and cuts response time by as much as 70%.


Meet your new security team members

Your analysts are drowning. They're triaging alerts by hand, enriching data, hunting through logs — work that should be automated but isn't because existing tools don't actually understand threats. They just match patterns.

DXC Agentic SOC changes that game. Instead of playbooks written by humans, you get AI agents that reason through threats like your best analysts would — but without the 3 AM exhaustion or the burnout. Agentic SOC security agents work in parallel across your cloud, identity and endpoint data, catching correlations humans might miss. Novel threats? They adapt on the fly instead of breaking against playbooks you haven't written yet.

Built with 7AI and running live in DXC's own 140,000-person enterprise, this isn't theoretical. It's battle-tested, production-proven and ready to transform how your SOC operates. DXC is the partner to turn to when you're seeking a managed agentic security operations center vendor.

Customer Stories

Solutions to Your Business Challenges

Autonomous Alert Triage & Enrichment

With our SOC AI agents' security operations automation, AI agents automatically categorize, prioritize and enrich incoming security alerts across cloud, identity, Endpoint Detection and Response (EDR) and network sources. With our agentic SOC solution, agents correlate signals across domains simultaneously (not sequentially) to determine true risk.  

Dynamic Threat Investigation

Agents build investigation plans on the fly using MITRE ATT&CK as the logic foundation. Instead of matching against static playbooks, agents reason through novel attack patterns, perform cross-domain forensics, check system isolation requirements and escalate or remediate based on findings. Investigations compress from hours to minutes.

Policy-Governed Autonomous Response

Every agent action operates within customer-defined response authority boundaries. Response escalation, containment and isolation are bounded by policy guardrails. Full auditability is native — not bolted on — so compliance and forensic teams can trace every decision. DXC remains accountable for outcomes.

Unified Incident Lifecycle Management

Cases flow seamlessly from alert → investigation → containment → remediation → documentation during incident management. Analysts receive only cases requiring judgment or high-risk decisions, saving hours per incident. Case context is visible to both automated systems and human analysts in a single dashboard.

24/7 Expert-Level Coverage for Agentic SOC Platform

Agents work continuously without fatigue, downtime or expertise gaps. Coverage scales automatically with alert volume. Result: Always-on protection.


Standing up to your attackers

DXC’s Global CISO, Michael Baker discusses how DXC is saving hundreds of thousands of SOC analyst time and gettting to tickets faster than ever before with our AI-powered SOC solution. What does that mean? 

"We are able to meet our adversary at the speed in which they're attacking us."


Connect with a Cybersecurity Expert

Find out more about how DXC's DXC Agentic SOC investigates, contextualizes and responds to threats at machine speed with human-level reasoning. 

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TECHNOLOGY PARTNERSHIPS

 

Reducing operational costs, delivering faster response times and scaling coverage

Transform your security operations by shifting SOC investigation work to AI agents for exponentially faster, more consistent, efficient results.

Why Choose DXC Agentic SOC

Right now, in DXC's own 140,000-person enterprise, our Agentic SOC services are processing millions of daily alerts, investigating threats in minutes instead of hours and freeing analysts from the busywork that burns them out. We have skin in the game. If this doesn't work, we feel it directly. If it does work (and it does), we live with the benefits and the accountability every single day. That's a level of confidence no vendor can fake.

Insights

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To counter AI-enabled threats, security operations centers (SOCs) are fighting fire with fire, leveraging AI as an indispensable tool to help overwhelmed teams keep pace with unprecedented speed and sophistication.

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How to keep security operations centers relevant through changing times

To mitigate risk, SOCs must evolve, applying the latest security techniques, real-time threat intelligence and response, AI tools and automation to move to proactive security operations.

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From legacy to leadership: Achieving Zero Trust cybersecurity in government with AI

AI can be integrated as an intelligent layer over existing systems, enabling Zero Trust principles. That includes leverging Agentic Security Operations Center (SOC) capabilities which can detect threats in real-time, and neutralize risks before they escalate.

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Leaders

David Kirby

DXC Agentic SOC Product Lead

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