At this year’s summit, DXC will showcase how we help organisations move beyond AI experimentation to achieve real, operational outcomes. As a trusted enterprise partner, we combine deep ServiceNow expertise with production-ready AI solutions to drive meaningful transformation across complex environments. Through proven ServiceNow delivery capabilities, scalable AI implementations, and compelling local customer success stories, DXC enables organisations to modernise critical systems with confidence. Our approach focuses on measurable ROI, operational resilience, and sustainable innovation — ensuring AI initiatives translate into tangible business value. Join us to discover how DXC helps enterprises accelerate their AI journey, unlock efficiency, and turn ambition into impact. Sessions The Robot Apocalypse Is a Workflow Problem Speakers: Pete Bentley, Jason Cleeve, DXC Technology Physical AI—robots, drones, autonomous systems—won’t “take over the world” because they become evil. They’ll do it because we deploy autonomy without governance, connect it to messy enterprise data, and let it act at scale without guardrails. The same mechanisms that make physical AI transformative—speed, agency, integration, and self-optimization—can also amplify failure modes and new threat vectors (including modern AI attacks like prompt injection) if we don’t design for safety up front. In this talk, we’ll reframe the “robot doomsday vs. robot utopia” debate into an actionable blueprint: a control-tower approach that treats autonomy like any other enterprise capability—managed through policy, identity, risk controls, lifecycle governance, and continuous monitoring so it can scale responsibly. We’ll show how platforms like ServiceNow can operationalize this: turning AI from a science project into secure, compliant, measurable outcomes—without creating the conditions for a dark timeline.
How the insurance industry can reduce technology and process debt Unlock strategies that’ll give you the competitive edge. Learn more
Capability debt is crippling the insurance industry In an industry built on risk management, there is a threat that is being overlooked – capability debt. Capability debt is made up of technical, process and organizational debt. Learn more
The insurance industry experiences the power of AI An AI-powered workflow solution that streamlines insurance operations and delivers measurable results through seamless system integration. Learn more
Modernize and automate managing hardware, software and cloud assets In this paper, DXC and ServiceNow show a single system of action can help you lower costs, reduce compliance risk, and unify workflow intelligence across IT. Learn more
3 steps to reducing software, hardware and cloud costs In this paper, DXC and ServiceNow discuss show how to optimize technology resources, mitigate compliance risks, and enable proactive planning to spark business-building change. Learn more
University of Tasmania users self-serve with Service Portal based on ServiceNow Seamless implementation of service portal enables development of a service delivery strategy that improves end user experience and the use of existing resources Learn more
Fubon advances core modernization for speed, trust and growth | DXC Technology Customer Stories Fubon Life Hong Kong modernized its core with DXC, delivering a zero-downtime, compliant transformation that powers resilience, performance, and customer trust. Learn more