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DXC ServiceNow Strategic Business Group

Accelerate enterprise service management and operational transformation while increasing customer loyalty and improving employee experience.

DXC’s global ServiceNow Strategic Business Group draws on our experience as a strategic partner to deliver innovative models that automate and optimize workflows and processes across your enterprise and accelerate technology-driven business transformation.

1,400+
DXC ServiceNow experts
7,000+
ServiceNow global implementations
350+
instances
Named a Leader
by Everest Group in ServiceNow services

DXC’s ServiceNow expertise earns Leader ranking in 2025 ISG report

DXC has been recognized as a Leader in the 2025 ISG Provider Lens™ ServiceNow Ecosystem Partners Quadrant Report, excelling across the U.S., Europe and APJ in all three domains: Consulting and Implementation Services, Managed Services, and Innovation.

Among our other strengths, the report highlighted DXC’s Center of Excellence on ServiceNow, which “combines its industry and implementation expertise with ServiceNow’s GenAI solutions to streamline AI adoption for customers.” It also noted that “DXC has become a preferred partner for ServiceNow Impact, an AI-powered solution designed to help reduce client time to value and maximize ROI.”



“ DXC Technology has a long-standing partnership of 15 years with ServiceNow, which has evolved into an impactful force through co-innovation and cocreation of new and secure GenAI and agentic AI-based industry solutions. ”

Ashwin Gaidhani, Lead Analyst, ISG
Source: ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 Quadrant Report



Learn more

DXC and ServiceNow Partnership

DXC and ServiceNow work together to provide industry-specific, pervasive workflows.

Enterprise Application Services for ServiceNow

Our IT modernization approach drives greater operational resilience, accelerating your business transformation to deliver better employee and customer experiences and increased returns on investment.


Uniper

Large European electricity provider transforms with ITSM, cloud, workplace services and more

City of Milan

Italian city speeds delivery of medical supplies in COVID-19 crisis with DXC and ServiceNow

Swiss Federal Railways

The Swiss government’s largest transport company now efficiently manages customer enquiries, using an integrated end-to-end process to unify and categorize passenger data from multiple support channels.

Simplify asset management and reduce costs

3 steps to reducing software, hardware and cloud costs

In this paper, DXC and ServiceNow discuss show how to optimize technology resources, mitigate compliance risks, and enable proactive planning to spark business-building change.

5 ways to reduce IT asset costs to free up budget for growth-driving change and innovation

In this paper, DXC and ServiceNow identify five steps to gain and maintain control of software, hardware and cloud assets.

Modernize and automate IT asset management across hardware, software and the cloud

In this paper, DXC and ServiceNow show a single system of action can help you lower costs, reduce compliance risk, and unify workflow intelligence across IT.