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DXC and SAP drive innovation and resilience in energy and utilities | DXC Technology

 

DXC & SAP Utility Services

Drive transformation, boost optimization and resilience, and accelerate innovation in the energy and utilities sector with DXC and SAP solutions, services and industry-focused capabilities.


Driving Utility Innovation with DXC and SAP

In the energy and utilities sector, transformation isn’t optional — it’s essential. DXC Technology helps utilities modernize mission-critical operations with SAP solutions, enabling high availability, cost efficiency and agility in a rapidly evolving landscape.

35+
years serving global utilities
120+
utilities clients around the globe
5,000+
energy and utilities experts worldwide
9 of the top 10
global utility companies are served by DXC
350+
SAP experts focused on the utilities sector


Today’s utilities face critical pressures:

  • Disconnected business systems slowing down time to value
  • Aging business and technology infrastructures with legacy ERP systems
  • Growing regulatory requirements, problematic geopolitical dynamics, continuing sustainability demands
  • Fragmented data across business environments, and in particular in surrounding SAP landscapes
  • Increased complexity in Operational Technology (OT)-to-IT and IT-to-OT integration
  • Talent shortages and need for mobile workforce experienced in modern business processes and OT health and safety challenges
  • Enabling and scaling new business models and initiatives driven by the energy industry's transition and transformation


How DXC and SAP solve these challenges:

Modernize with DXC Fast RISE with SAP

  • Migrate in under 12 months to SAP S/4HANA
  • Proprietary tools and proven accelerators to simplify processes, enhance security, and reduce risk and disruption
  • ERP, EAM, Industry Solutions for Utilities (IS-U), CRM and finance in one transformation strategy and path to execution

One energy company completed a platform swap and HANA migration in 2 days with 50% cost reduction.

Simplify with DXC Complete with SAP and Microsoft

  • End-to-end accountability and security with faster time to value
  • Microsoft Copilot and SAP Business AI for smarter workflows
  • One contract, one subscription for end-to-end IT services

Ideal for regulated environments seeking transparency, security and scalability.

Bring AI to every level of utility operations

  • AI for predictive maintenance, anomaly detection, field service and customer experience
  • SAP Business Technology Platform (BTP)-based solutions: predictive maintenance, drone inventory, mobile field asset navigator
  • Embedded analytics in finance, operations and supply chain

Transform customer experience

  • SAP Customer Experience (CX) Cloud, SAP Emarsys and SAP Service Cloud tailored for utilities
  • Enable self-service, real-time alerts and omnichannel engagement

Jemena used SAP to uplift digital self-service and customer satisfaction metrics.

Support Distributed Energy Resources (DER) and ESG goals

  • SAP Energy Data Management for DER integration and smart grid support
  • Analytics for sustainability reporting and energy balancing
  • IoT and Advanced Metering Infrastructure (AMI) accelerators to digitize edge assets

DXC’s advantage with SAP for utilities

Digital windmills symbolizing DXC’s SAP expertise in utilities and compliance | DXC Technology

Utilities-focused delivery model for SAP transformations

DXC brings sector-specific accelerators, compliance awareness and deep operational understanding to every SAP engagement.

Cloud migration of SAP with resilient architecture and real-time monitoring | DXC Technology

Cloud-native modernization

Migrate SAP workloads to Amazon Web Services, Microsoft Azure or private cloud with resilient architecture and real-time monitoring.

DXC managed services ensure 24x7 billing, customer service, and field support | DXC Technology

Operational resilience

Get 24x7 availability of billing, customer service and field operations with DXC’s managed services.

Digital tools enhance workforce experience and boost performance with self-service | DXC Technology

User-centric innovation

From workforce digitization to self-service platforms, we enhance experience while optimizing performance.



Utilities-focused accelerators

Field Asset Navigator
  • Mobile OCR + AI to record field asset data into SAP BTP
  • Faster, smarter field operation
Predictive Maintenance
  • Real-time health monitoring for grid and plant assets
  • Reduce outages, optimize repairs
Drone Inventory
  • Automates visual inventory capture in plants/yards
  • Real-time visibility, fewer manual errors
Customer Portal
  • Branded SAP Work Zone self-service experience
  • Increase satisfaction and lower cost to serve
Environment, Health and Safety (EHS) Analytics
  • Embedded EHS compliance monitoring on SAP BTP
  • Safer operations, proactive mitigation

DXC Insights


Ready to power the next era of utilities?

Explore how DXC and SAP can modernize your operations and energize your customers.