20 October 2026 / London, UK

ServiceNow World Forum London 2026

DXC Proud to be a Platinum Sponsor at ServiceNow World Forum London 2026 

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01
Overview

At ServiceNow World Forum London 2026, DXC will demonstrate what it means to be an Xponential Enterprise: an organization that continuously transforms by putting AI, data, and digital innovation to work across every part of the business. 

 

Join us to explore how DXC and ServiceNow help enterprises move faster from insight to action, connect people and processes through intelligent workflows, and create lasting business value. Through our deep ServiceNow expertise and strategic partner ecosystem, we help organizations simplify complexity, enhance employee and customer experiences, and accelerate transformation at scale. 

 

Meet our experts, discover real-world transformation stories, and learn how our collaborative approach empowers organizations to innovate with confidence and achieve outcomes that scale.

London aerial view | DXC Technology Event
DATE
October 20
2026
LOCATION
London, UK
LANGUAGE
English
02

Sessions

TBD

Nobody Starts at Autonomous | Finding your stop on the journey to AI maturity

TBD

The destination is real. IT that heals itself, customer service that resolves without a handoff, employee services behind one front door — the technology exists and the outcomes are proven. What's missing is the route from where you're standing today.

 

Most organizations are further from that destination than they realize, and that isn't a failing. It's simply the normal starting point.

 

This session maps the journey properly. We'll look at four routes to autonomy and why they all share the same underlying shape. Then the shared foundations of data quality and governance that decide whether agents can reason and whether anyone will let them act, the specific capability gaps you need to close to move between stops, and what actually happens when you skip the foundations and go straight to implementation.

 

Nobody starts at autonomous. You'll leave knowing why your next stop matters more than your destination.

James Downs, Global ServiceNow AI Innovation Lead

03

Speakers

James Downs

James Downs

Global ServiceNow AI Innovation Lead
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Insights

smiling colleagues working together, ServiceNow and agentic AI | DXC Technology Insights

Innovating Together: How DXC Technology and ServiceNow are shaping agentic AI for the enterprise

DXC and ServiceNow are co-developing agentic AI for complex enterprises — proven at scale inside DXC's own global operations before reaching customers.

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Automatic robo cars | DXC Technology Insights

When machines get bodies: Governing autonomy before it governs us

AI is moving into the physical world. Are you ready? Explore why ungoverned autonomy is the real risk and how enterprises can control it before it’s too late.

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Nordex embraces a safety-first approach using Corporate Incident Response

Nordex embraces a safety-first approach using Corporate Incident Response

Nordex raised global workplace safety with DXC HSE Management Suite, application development, Corporate Incident Response, analytics and a central workflow Now Platform.

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Customer stories

ServiceNow Platform Implementation for TK Elevator

ServiceNow Platform Implementation for TK Elevator

Explore how TK Elevator achieved digital transformation using ServiceNow workflow automation and ServiceNow platform implementation, streamlining processes and modernizing enterprise operations.

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Nordex embraces a safety-first approach using Corporate Incident Response | DXC Customer Stories

Nordex embraces a safety-first approach using Corporate Incident Response | DXC Customer Stories

Nordex raised global workplace safety with DXC HSE Management Suite, application development, Corporate Incident Response, analytics and a central workflow Now Platform.

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State railway on track with optimized employee self-service portal

State railway on track with optimized employee self-service portal

DXC transformed an Australian state railway operator's ServiceNow portal into an enterprise-wide self-service platform, lifting portal traffic 27.5%.

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