Customer Stories | Updated on March 3, 2025
Quick Takes
DXC helps keep some of the biggest companies in the world running every day. Here’s a roundup of our latest wins and stories.
March 3, 2025
Shaping the future of patient care
Doctors may soon be able to use AI to personalize antibiotic prescriptions with just a few mouse clicks as part of a cutting-edge tool developed with Singapore General Hospital that empowers doctors to make critical decisions on antibiotic use in 90% of the time. Read the story
February 24, 2025
Putting AI on the fast track
Public transportation is not just about moving passengers—it's about enhancing the journey. That's why the Hong Kong railway operator MTR is improving the experience for its thousands of employees who support millions of trips a day. Thanks to a 24/7 AI-powered contact center, MTR employees are enjoying reduced response rate times and improved overall efficiency.
February 20, 2025
Putting military families first
Providing quality housing for our nation’s military personnel and their families is no small feat. Thanks to a move to SAP Cloud, Corvias can more easily manage the complex and numerous financial transactions required for maintaining and operating the thousands of homes it provides. Watch the video
February 13, 2025
Taking AI to new heights
AI can be used effectively both on the ground and in outer space. The European Space Agency developed an AI platform that will allow it to build GenAI agents and other AI-powered solutions to efficiently access high volumes of documents and data. Read the announcement
February 2, 2025
Driving in a human-machine world
Human machine interfaces (HMIs) are changing the way people interact with their vehicles. DXC recently developed new HMI software for Ferrari’s F80 supercar that makes the in-car dashboards simpler, more reliable and quicker than ever. Read the story
January 20, 2025
Unlocking a treasure trove of data
Sifting through decades of bibliographic information can be laborious for researchers and academics. The Italian Ministry of Cultural Heritage solved this challenge by using AI agents to connect millions of digital materials from over 6,500 libraries in Italy’s National Library Service. Read the story
January 10, 202
Preparing for an AI future
Clinging to outdated technology can be a roadblock to success in an AI-driven world. By modernizing IT infrastructure and adopting agile, intelligent solutions, organizations like Bayernwerk and MassMutual are unlocking new efficiencies, accelerating innovation and exceeding the ever-evolving expectations of their customers. Read the story
January 8, 2025
Redefining patient-centric care
Providing care that is centered on the patient is getting more important as the number of aging and vulnerable patients grows. The Flemish Department of Care is developing a digital platform called Alivia that connects healthcare providers and caregivers so they can communicate and coordinate tasks from a single platform.
January 5, 2025
Starting small and thinking big
With Equitable Holdings’ existing chatbot nearing expiration, the financial services company built a new one in 30 days that made it easy for human agents to respond more accurately and faster (by 80%) to customer inquiries by analyzing thousands of documents in minutes — thanks to the power of Generative AI.
December 15, 2024
Building innovation from the ground up
Creating a variety of flooring solutions on which new generations can live, work and play sports requires developing innovative, recycled flooring materials. Thanks to virtual private cloud services from DXC, the manufacturer Beaulieu International Group can streamline processes and focus on innovation.
November 13, 2024
Using robotics to transform HR
Managing different HR processes while delivering the care that patients need is crucial for the smooth functioning of hospitals, clinics and healthcare facilities. To that end, the UK-based hospital group Barts Health delivered more than 18K worth of man-hours in one year thanks to a robotics-as-a-service solution from DXC. Read the story
October 25, 2024
AI agents power the public sector
Government agencies often struggle with inefficient processes that can drain resources and hinder productivity. The good news is that AI agents are helping the Brussels Tax Department, the Italian Ministry of Cultural Heritage and the Scottish Government unlock data in new ways. Read the story
August 28, 2024
Keeping production on track
The Australian coal producer Whitehaven Coal successfully implemented a technology system for two acquired mine sites in record time. This included the smooth transition of the 2,200+ workforce and 150+ applications, along with a complete roll-out of an SAP system needed to operate the mines—within a record six months. Read the story