VLI keeps Brazil’s cargo moving, cutting resolution time by 66% | DXC Technology Customer Story

Customer

VLI

Location

Brazil

Industries

Logistics

Offerings

IT Outsourcing


Customer Stories | October 3, 2025

VLI keeps Brazil’s cargo moving, cutting resolution time by 66%

"We needed to modernize, reduce downtime and improve availability. DXC was a great partner—from the quality of delivery to the commitment to long-term results,” said André Braz, IT/Digital Transformation and Innovation General Manager, VLI. 

Logistics companies play a vital role in powering Brazil’s economy, supporting key industries such as agribusiness, mining and steel, and ensuring the country’s essential goods reach ports, markets and international trade routes.

VLI is one of Brazil’s largest multimodal logistics operators, overseeing a vast and interconnected network of railways, highways, inland terminals and ports. With two flagship freight railroads at its core, VLI ensures millions of tons of cargo flow smoothly across the country.

VLI keeps Brazil’s cargo moving, cutting resolution time by 66% | DXC Technology Customer Stories

Faced with rapid growth and increasing operational complexity, VLI took bold steps to modernize and unify its technology landscape. By consolidating more than 300 mission-critical logistics systems and implementing industry-standard governance and advanced automation, VLI increased system availability, reduced operational risk and is keeping cargo moving without delay.

Results at a glance

  • 66% decrease in IT-related incidents
  • Business response times down from 6+ hours to under 2
  • Critical issues resolved in <45 minutes
  • Track losses due to missed train slots were reduced to 0 per year (from 13 previously)