UPtime Experience Gateway Empower employees with a consumer-like platform for personalized access to services and knowledge, ensuring omni-channel support for accessibility from any device, anywhere they need it.
UPtime Marketplace Provide employees with a centralized, modern storefront where they can order devices, IT peripherals, furniture, and more. Benefit from robust integration with multiple suppliers, configurable catalogs, approvals, and enterprise reporting capabilities.
UPtime Device Management Proactive monitoring and problem resolution to improve end user experiences, grading each user's interaction to boost productivity across the enterprise.
UPtime Digital Assistant Automate incident resolution to eliminate manual intervention, providing faster responses to end users, reducing costs, and resolving over 70% of user inquiries more efficiently.
UPtime Experience Analytics Gain a 360-degree view of the workplace to derive real-time insights and intelligence by implementing meaningful Experience Level Agreements (XLAs) to measure employee sentiment and perception, enabling continuous service improvement.
Overcome productivity killers in the enterprise Promote efficiency for your workforce by applying advanced technologies, including artificial intelligence, and fostering an always-on digital ecosystem that is available to workers anytime and anywhere with the help of the DXC UPtime Experience Platform. Read the story
Carrying out a mission to enhance the employee experience DXC UPtime™, our Experience Platform that provides centralized AI-driven workplace services, plays a big part in our journey to delivering an employee-centric environment and get fully to "Digital DXC." Read the story
Get a true measure of the employee experience Rethink your approach to experience management to boost employee retention and business competitiveness. The DXC Experience Cube methodology helps companies harness the opportunity to support continuous improvement by leveraging end-to-end views of experiences. Read the story
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1E Remove friction from IT operations and improve compliance, reduce costs and deliver a personalized digital experience for every user. Explore