Demystifying the AI lexicon
This artificial intelligence (AI) terms glossary lists the AI terminology that people at all levels in an organization hear on a regular basis, with explanations of their meanings provided in plain English first, and in enterprise context always. Here you’ll find a practical, comprehensive glossary of AI terms covering strategy, operating models, governance, MLOps/AIOps, agentic AI, GenAI, observability and more. Each entry defines the term, why it matters and how it shows up in real applications — from training data, quality and neural network choices, to large language model usage and generative AI safety.
By providing definitions of key AI terms, we aim to help leaders, developers and users alike across your technology and business teams avoid jargon, confusion and miscommunication. We hope this common AI language will foster clarity around AI topics to better align stakeholders, brief project teams, and ultimately feed into insights that deliver value to organizations.
A well-defined glossary of terms also provides transparency about our company’s AI ethos — the foundational principles that guide the way DXC develops AI solutions for our own business and for our customers. DXC believes such transparency is important to instilling greater confidence in AI outcomes.
Use the AI terms glossary to expand your own AI vocabulary and, in turn, to more effectively engage with your colleagues, partners, clients and other associates. Be sure to check back regularly as new terms are added to the page.
agentic AI for business process | Using AI “agents” to execute multi-step workflows... [read more]
AI agents for business | Production-grade software agents that complete tasks... [read more]
AI agents for business automation | Agents designed to automate repetitive, rules-heavy processes... [read more]
AI assistant for business | A general “copilot” that helps draft, summarize,... [read more]
AI business integration | Embedding AI into existing systems... [read more]
AI center of excellence | A central team that sets AI standards, governance... [read more]
AI COE | Acronym for AI center of excellence... [read more]
AI COE meaning | A central team that sets AI standards, governance... [read more]
AI compliance | Ensuring that AI meets laws and internal policies... [read more]
AI contextual governance framework | Governance that adapts controls to context... [read more]
AI data governance | Policies, roles, and processes that keep AI data... [read more]
AI data governance framework | Policies, roles, and processes that keep AI data... [read more]
AI enablement | The people, process, and tooling program that makes AI... [read more]
AI for business automation | Broad use of AI to automate tasks and... [read more]
AI for business process automation | Automating multi-step processes with AI... [read more]
AI for business processes | Applying AI to streamline operational workflows... [read more]
AI for IT operations | Artificial Intelligence for IT Operations: applying AI to... [read more]
AI for risk management | Using AI to detect and quantify risk... [read more]
AI framework | A structured method/toolkit to build, evaluate, and... [read more]
AI generator for business | An AI tool that produces business content... [read more]
AI governance | The full system of roles, policies, approvals... [read more]
AI governance framework | A blueprint (or set of blueprints) defining responsibilities... [read more]
AI governance framework components | Typical building blocks: roles/committees, risk tiers... [read more]
AI governance framework diagram | A visual or case study showing how... [read more]
AI governance framework example | A visual or case study showing how... [read more]
AI governance frameworks | A blueprint (or set of blueprints) defining responsibilities... [read more]
AI governance principles | Fairness, transparency, privacy, security, accountability... [read more]
AI human in the loop | Human in the loop for artificial intelligence: [add definition]... [read more]
AI integration | Embedding AI into existing systems... [read more]
AI life cycle | The end-to-end phases of AI solutions... [read more]
AI lifecycle | The end-to-end phases of AI solutions... [read more]
AI lifecycle management | Processes and tooling to manage... [read more]
AI model governance | Controls specific to models: documentation, validation, approvals... [read more]
AI model lifecycle | The lifecycle for individual models and how... [read more]
AI model lifecycle management | The lifecycle for individual models and how... [read more]
AI model risk management | Managing risk of models themselves through... [read more]
AI operating model | How your company organizes roles (product owner,... [read more]
AI Ops | Artificial Intelligence for IT Operations: applying AI to... [read more]
AI Ops meaning | Artificial Intelligence for IT Operations: applying AI to... [read more]
AI personal assistant for business | Enterprise-ready copilots tuned to a... [read more]
AI prompt management | Governance for prompts (versioning, approvals,... [read more]
AI regulation | Laws and rules (e.g., EU AI Act) that govern how AI is... [read more]
AI risk management | The overall discipline of assessing and controlling... [read more]
AI risk management framework | Standardized processes, roles, and... [read more]
AI RMF | An AI Risk Management Framework: Standardized processes, roles, and... [read more]
AI security policy | Enterprise-grade security rules for AI systems... [read more]
AI strategy roadmap | A time-phased plan that sequences AI initiatives from discovery to scale... [read more]
AI voice agents for business | Voice-enabled agents for calls and voice UX... [read more]
AI voice assistant for business | Voice-first assistants for calls/voice UX with... [read more]
AIOps | Artificial Intelligence for IT Operations: applying AI to... [read more]
AI-Ops | Artificial Intelligence for IT Operations: applying AI to... [read more]
AIOps definition | Artificial Intelligence for IT Operations: applying AI to... [read more]
AIOps meaning | Artificial Intelligence for IT Operations: applying AI to... [read more]
AIOps observability | Observability enhanced by AI... [read more]
AI-powered chatbots | Chatbots that use AI to understand and respond... [read more]
AI-powered chatbots for business | Chatbots that use AI to understand and respond... [read more]
artificial intelligence center of excellence | A central team that sets AI standards, governance... [read more]
artificial intelligence for IT operations | Applying AI to IT telemetry (logs, metrics,... [read more]
artificial intelligence for IT operations AIOps | Applying AI to IT telemetry (logs, metrics,... [read more]
artificial intelligence governance | The full system of roles, policies, approvals... [read more]
artificial intelligence life cycle | The end-to-end phases of AI solutions... [read more]
B
Bedrock prompt management | AWS-native prompt and orchestration governance built around... [read more]
Blueprint AI | A reusable architecture (data, components,... [read more]
D
Databricks governance | Data/AI governance capabilities on Databricks... [read more]
define AIOps | Artificial Intelligence for IT Operations: applying AI to... [read more]
define MLOps | The practices and toolchain to build,... [read more]
E
ethical AI | Building and operating AI that is safe, fair,... [read more]
F
Forrester AIOps | Typically refers to Forrester’s reports that score vendors on... [read more]
G
generative AI center of excellence | A CoE focused on GenAI patterns... [read more]
generative AI governance | Governance tailored to GenAI risks... [read more]
generative AI governance framework | Governance tailored to GenAI risks... [read more]
generative AI lifecycle | The lifecycle adapted for GenAI... [read more]
generative AI operating model | An operating model adapted for GenAI: prompt and... [read more]
generative AI risk management | Managing GenAI-specific risks: harmful content,... [read more]
governance | The full system of roles, policies, approvals... [read more]
H
HITL | Human in the loop: A governance pattern where people review, approve, or... [read more]
HITL AI | Human in the loop for artificial intelligence: [add definition]... [read more]
HITL meaning | Human in the loop: A governance pattern where people review, approve, or... [read more]
human in the loop | A governance pattern where people review, approve, or... [read more]
human in the loop AI | Human in the loop for artificial intelligence: [add definition]... [read more]
human in the loop AI definition | Human in the loop for artificial intelligence: [add definition]... [read more]
human in the loop artificial intelligence
human in the loop definition | A governance pattern where people review, approve, or... [read more]
human in the loop machine learning
human in the loop meaning | A governance pattern where people review, approve, or... [read more]
human on the loop | A variation of "human in the loop." [read more]
human-in-the-loop AI definition
human-in-the-loop machine learning
I
ISO 42001 | ISO/IEC AI Management System standard... [read more]
ISO AI | Shorthand for applying ISO guidance to... [read more]
ISO AI framework | Shorthand for applying ISO guidance to... [read more]
ISO AI risk management | Aligning AI risk practices with... [read more]
ISO artificial intelligence | ISO standards relevant to AI... [read more]
ISO/IEC 23894 | ISO/IEC guidance for AI risk management... [read more]
ISO/IEC 42001 | ISO/IEC AI Management System standard... [read more]
ISO/IEC 42001:2023 | ISO/IEC AI Management System standard... [read more]
IT risk control | Specific technical/operational controls... [read more]
L
LangChain prompt management | Developer-first prompt templating and chaining inside... [read more]
Langfuse prompt management | An open-source platform for tracing, evaluating, and... [read more]
LangSmith prompt management | LangChain’s managed platform for prompt/version management... [read more]
life cycle | The end-to-end phases of AI solutions... [read more]
LLM prompt library | A curated, versioned catalog of prompts/templates with... [read more]
LLM prompt management | Governance for prompts (versioning, approvals,... [read more]
M
machine learning center of excellence | A CoE oriented to classic ML platforms... [read more]
machine learning governance | Controls specific to models: documentation, validation,... [read more]
machine learning human in the loop
machine learning operations | Another way to say MLOps: operating ML reliably... [read more]
machine learning ops | The practices and toolchain to build,... [read more]
Mattermost AI chatbot for business | Chatbots that use AI and examples from Mattermost to... [read more]
Microsoft AI governance framework | Microsoft’s vendor playbook for building and... [read more]
ML life cycle | The equivalent lifecycle and management for... [read more]
ML lifecycle management | The equivalent lifecycle and management for... [read more]
ML model lifecycle | The equivalent lifecycle and management for... [read more]
ML model lifecycle management | The equivalent lifecycle and management for... [read more]
ML operations | The practices and toolchain to build,... [read more]
ML Ops | The practices and toolchain to build,... [read more]
ML Ops definition | The practices and toolchain to build,... [read more]
ML Ops meaning | The practices and toolchain to build,... [read more]
MLOps | The practices and toolchain to build,... [read more]
ML-Ops | The practices and toolchain to build,... [read more]
MLOps & AIOps | Machine learning and artificial intelligence operations... [read more]
MLOps definition | The practices and toolchain to build,... [read more]
MLOps explained | The practices and toolchain to build,... [read more]
MLOps meaning | The practices and toolchain to build,... [read more]
MLOps stacks | Typical toolchains (feature store, training,... [read more]
Moogsoft AIOps | Moogsoft ingests alerts and metrics from... [read more]
N
NIST AI governance framework | A neutral, U.S. standards body framework (voluntary) focused on... [read more]
non-human in the loop | A system that operates autonomously without requiring human... [read more]
P
PagerDuty AIOps | If you already use PagerDuty for paging and incident response... [read more]
PDPC model AI governance framework | Singapore’s practical playbook for responsible AI... [read more]
predictive AIOps | Using forecasting models to anticipate... [read more]
prompt | The way enterprises author, version, test, govern, and promote... [read more]
prompt management | Governance for prompts (versioning, approvals,... [read more]
prompt versioning | Tracking changes to prompts such as... [read more]
R
responsible AI | Building and operating AI that is safe, fair, transparent,... [read more]
responsible AI certification | Training/credentials and organizations advancing... [read more]
responsible AI definition | Building and operating AI that is safe, fair, transparent,... [read more]
responsible AI framework | A structured set of policies, roles, reviews, and... [read more]
responsible AI institute | Training/credentials and organizations advancing... [read more]
responsible AI platform | Tooling that enforces policies, evaluations,... [read more]
responsible AI policies | The rules and guiding principles used to... [read more]
responsible AI principles | The rules and guiding principles used to... [read more]
responsible artificial intelligence | Building and operating AI that is safe, fair, transparent,... [read more]
responsible generative AI | Responsible AI tailored to GenAI... [read more]
responsible machine learning | Responsible practices applied to ML models... [read more]
responsible ML | Responsible practices applied to ML models... [read more]
risk management | The overall discipline of assessing and controlling... [read more]
W
what are AIOps | Artificial Intelligence for IT Operations: applying AI to... [read more]
what are MLOps | The practices and toolchain to build,... [read more]
what does AIOps stand for | Artificial Intelligence for IT Operations: applying AI to... [read more]
what does MLOps stand for | The practices and toolchain to build,... [read more]
what is AI enablement? | In practice, it means giving teams the skills, rules, and... [read more]
what is AI Ops | Artificial Intelligence for IT Operations: applying AI to... [read more]
what is AIOps | Artificial Intelligence for IT Operations: applying AI to... [read more]
what is AIOps? | Artificial Intelligence for IT Operations: applying AI to... [read more]
what is HITL | Human in the loop: A governance pattern where people review, approve, or... [read more]
what is human in the loop | A governance pattern where people review, approve, or... [read more]
what is human in the loop AI | Human in the loop for artificial intelligence... [read more]
what is machine learning operations | The practices and toolchain to build,... [read more]
what is ML Ops | The practices and toolchain to build,... [read more]
what is MLOps | The practices and toolchain to build,... [read more]
what is MLOps? | The practices and toolchain to build,... [read more]
what is responsible AI | Building and operating AI that is safe, fair, transparent,... [read more]
what is responsible AI? | Building and operating AI that is safe, fair, transparent,... [read more]
