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Temenos services

Entrust your Temenos banking system to a certified full-stack Temenos partner for integration, upgrade, hosting and health check needs. 

240+

Temenos experts

30+

certified consultants for Temenos upgrades

10+

years of Transact core banking solution upgrade experience, on average, per team member

25+

successful Temenos upgrades completed

Transact upgrades to the latest framework/release R21/R22

As a certified Temenos banking software company — one of the largest global Temenos practices for Transact system implementation, upgrades and maintenance — DXC provides a full range of turn-key services. From set up and configuration, to upgrade and maintenance, as well as assessing the health of your Temenos software, our team members have the extensive expertise in the solution and the banking industry that you need to get the most out of your investment without disrupting your operations. 

Our Temenos Solutions and Services

Temenos Upgrade Services

Our status as a Temenos Certified Global Provider for Managed Upgrades and our deep understanding of the financial services industry enables us to deliver exceptional performance, flexibility and customer experience. Our Temenos upgrade services enable traditional banks to better compete with cloud-native fintechs by updating platforms to the latest business models, adopting modern architectures and transforming to fully hosted core banking software services. Let DXC's certified experts keep your Temenos software up-to-date, helping accelerate time to market and removing operational weaknesses with our innovative upgrade tools managed by Temenos experts who follow the proven methodology for delivering upgrades in distinct phases.

Here are four critical tools we use to help drive implementation:

Upgrade analyzer. Our scoping tool provides an overview of your Transact setup plus local customization details and technical impact helping you obtain accurate estimates and timelines, and assess dependencies.
Data comparison. This tool compares Transact tables in detail to quickly surface data inconsistencies that could impact upgrade quality or outcomes. Built in Python, it can be run via UI or command line, producing outputs in Excel, document or JSON formats.
GL comparison. Gain clear insight into financial reporting lines and see the highlighted differences within Transact data. This helps protect the integrity of financial reporting and ensures system stability following an upgrade.
Object explorer. Analyze Transact components outside the core platform, covering both standard and locally parameterized configurations, identifying used and unused components while cataloguing local developments, giving teams clarity on what truly needs to be carried forward during an upgrade.

Temenos Health Check

Everyday tasks taking longer and longer to complete? By diagnosing operational issues and prescribing core banking remedies, our Temenos Health Check services will help you mitigate risk, maximize investment and boost productivity, lowering your total cost of ownership. Our Temenos consulting services provide a comprehensive evaluation of your system's performance, to pinpoint operational issues, constraints, bottlenecks and other issues.

Core banking health check deliverables include:

A strategic recommendations report based on information gathered at health check interviews, workshops and architecture review sessions
Forward planning and actionable insights on tackling existing issues and any major modifications needed on an integration and architecture level
Experienced team with flexible outsourcing to address technical gaps for global projects on client premises or offshore (hybrid) where necessary

Why choose DXC for Temenos integration?

Certified Temenos services

DXC is a Temenos Certified Global Partner for Managed Upgrades, a certification that is a testament to the extent of our expertise and experience, as well as our impeccable adherence to Temenos methodology.  Collaborative engagement with a Global Certified Temenos Services Partner takes place in line with Temenos technical principles and working practices.

Best-in-class approach

We ensure that every tool and accelerator maximizes our productivity and streamlines quality assurance during a project. This approach lets us deliver results promptly and efficiently without roadblocks or other issues.

Operating model expertise

We help our clients evolve their operating model using Temenos software to reduce cost-inefficiencies, maximize ROI and optimize operations for profit. We do so by implementing Temenos-powered ITO/BPO/BPaaS solutions. 

Temenos academy

We cultivate expertise for the next generation of Temenos specialists at our Temenos Academy. By sharing our expertise, we enable others to navigate Temenos capabilities and maintain their organizations’ systems. Our efforts also contribute to scaling the nearshore talent pool. 

See how we can help you improve efficiency, resilience and customer experience with a Temenos upgrade.

DXC’s Temenos certifications

The latest insights

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What’s the most stress-free way to upgrade a T24 core banking system?

Discover the difference engaging a Temenos-Certified Global Partner for Managed Upgrades like DXC can make to your core banking system and overall profitability.

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A Temenos core banking system health check helps you do more with less

Optimize your core banking system with a Temenos health check. Improve efficiency, address performance issues, and meet regulatory requirements.

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Frequently asked questions

Formerly known as the T24 banking system, Temenos Transact is a leading core banking system powering operations for 1,000+ banks in 150+ countries. Its features include retail, treasury, corporate, payment and wealth management components. 

DXC-Luxoft’s Temenos Health Check is a comprehensive audit of the Temenos core banking system. During the Health Check, our team reviews the system’s architecture, integrations, local development and infrastructure to identify issues and areas of improvement.

We aim to reveal the root causes of known issues and bottlenecks that your organization is experiencing, as well as obscure problems that contribute to inefficiencies.

We present our findings in a comprehensive report. In addition to the revealed issues, we also outline the most suitable fixes for each shortcoming.

DXC-Luxoft’s comprehensive health check can help Temenos users:

Maximize system performance, scalability, stability and reliability
Reduce maintenance costs
Streamline operations and improve productivity
Minimize the risk of unexpected downtime
Ensure operational agility and resilience with a leaner architecture that facilitates changes and updates

Our Temenos Health Check assesses your system, pinpoints issues if there are any, and designs the solutions that serve as a bridge to your desired state. 

Conducting a Temenos Health Check allows you to: 

Evaluate system performance in its current state and the long run, according to projected growth 
Adapt to a changed operational environment (e.g., an increased transaction volume) without a loss in performance or efficiency 
Determine the root causes of common functional issues, such as slow processing times or subpar data quality 
Pinpoint ad hoc enhancements that undermine system performance and outline how to remove them without disruptions to your operations 
Maximize your return on investment into Temenos and optimize system performance for profit 
Mitigate the risk of poor customer experience, regulatory compliance failings, and reputational losses

There are six common signs to indicate that you need to run a health check on your Temenos build:

Run-of-the-mill tasks are taking longer than usual to complete, be it during peak or normal times, harming operational efficiency and customer experiences as a result.
Platform maintenance costs keep climbing, increasing the annual IT budget and total cost of ownership beyond an acceptable level.
Your Temenos system has outgrown or is outgrowing its initial scope.
Vital queries to the system take longer to complete, slowing down operations.
The system architecture has become too complex to enable swift changes and ensure scalability and agility.
Your platform is a bottleneck whenever you execute changes or upgrades, slowing down time-to-market as a result.

During DXC-Luxoft’s Temenos Health Check, our team reviews:

Setup, configuration and solution usage
System integrations and architectural design
The underlying infrastructure
Local developments and how they can be optimized
Business processes’ areas of improvement
Implementation strategy, tactics and prioritizations
High-level roadmap with ROM budget
Hardware and software specifications
System uptime
Security

To ensure a holistic view of your Temenos system, our Health Check team consists of:

1-2 lead technical architects
Temenos senior technical expert
Infrastructure specialist
Interface integration architect
Solution architect
Lead business architect
Project manager

As a result of the Health Check, you receive a detailed and comprehensive report on the identified operational constraints, bottlenecks, and areas of improvement. We also outline recommendations for fixing the revealed issues, with specific solution proposals aligned with your needs.

Upgrading Temenos Transact/T24 allows you to:

Keep your systems compatible with the latest technological advancements
Benefit from the newest features implemented by Temenos, which can help you deliver better customer experiences and improve operational efficiency
Ensure the system is well-equipped to address the latest security challenges and threats
Improve the system’s efficiency and performance with the bug fixes and enhancements included in the latest Temenos releases
Maximize your business agility to better respond to shifts in customer demands and market trends
Streamline regulatory compliance with up-to-date compliance features and security practices
Increase resilience by streamlining operations and accelerating time-to-market
Optimize running and managing costs
Sharpen your competitive edge and market appeal

Depending on your needs, you can opt for one of the following four ways to upgrade your Temenos Transact/T24 installation:

Technical upgrade. This typically involves a like-for-like upgrade where you maintain the functionality while updating the underlying technologies. Your upgrade partner can also resolve performance, security or reliability issues by migrating to the latest Temenos-supported stack.
Functional upgrade. Your upgrade partner implements new or replaces legacy modules during the upgrade. As a result, your Temenos installation is expanded with new functionality.
Reengineering. This involves moving to a new API-driven, modular architecture to connect Transact/T24 with customer enablement and other systems.
Replatforming. Your existing applications and integrations are lifted and shifted to a Temenos-supported cloud-native stack, with no changes to the underlying code, architecture or Transact/T24 functionality.

When providing T24 upgrade services to our clients, we:

Assess the current installation. We conduct a comprehensive performance, scalability, customizations and integrations review. As a result, we identify the system’s strengths and shortcomings, business pain points and areas of improvement.
Identify the desired system state. Based on our findings, we determine which modules, frameworks and stacks are best equipped to address existing issues. We then determine the target platform setup and architecture.
Outline the upgrading strategy and roadmap. We pinpoint the changes required for the transition to the desired state and present a detailed roadmap with milestones, timelines and a cost estimate.
Deliver the transformation and manage the system. Following stakeholders’ approval, we implement the changes in waves of transition. We then move into a supporting role and manage, scale and continuously improve the system.