ESA-An AI platform that’s out of this world | DXC Technology Customer Story

Customer

The European Space Agency

Location

Paris, France

Industries

Aerospace & Defense

Offerings

Consulting & Engineering Services

Customer Stories | July 1, 2025

An AI platform that’s out of this world

The European Space Agency (ESA) conducts cutting-edge research that relies on high volumes of documents and data. 

To drive its research forward, ESA partnered with DXC to turn a generative AI prototype into ASK ESA—an enterprise-wide AI platform that unifies data, ensures compliance, and gives researchers fast, secure access to critical insights.

It's a leap in efficiency and a significant step in ESA’s digital transformation.

ESA-An AI platform that’s out of this world | DXC Technology Customer Story

From small steps to AI-powered leaps

“ESA deals with a really high volume of data which is scattered in many places and systems,” said Charles-Antoine Poncet, IT Portfolio Manager/Business Analyst, European Space Agency. "AI is bringing the unique opportunity to quickly access this information, to analyze it and to forecast or to make use of this data.”

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Results at a glance

The ASK ESA platform:

  • Provides secure, efficient access to large volumes of data
  • Supports ESA’s multi-country, multi-domain operations
  • Saves engineers 1–2 hours per week
  • Positions ESA for future AI-led research breakthroughs