Vision To Value

Turning AI potential

into performance

Bridge the gap between AI technology experimentation and scale to drive enterprise innovation and growth

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chapter 02

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Xponential AI Operating Model

How to accelerate the path to AI success and deliver better outcomes at scale

Raul Fernandez

CEO of DXC Technology

“

This is the ultimate learning journey in people, process, and technology, and the impact is exponential.

AI has ushered in an era of instant potential and permanent disruption. Every enterprise today, ours included, is under immense pressure to adapt to a business environment - and a world - that is changing in real time. I feel that urgency as much as you do.

What we’re witnessing is nothing short of a rewrite in progress. AI is transforming our expectations, reimagining experiences, and redefining interactions. Soon enough, it will reshape entire industries and alter the trajectory of business. I understand why so many organizations are overwhelmed by the rate of change and uncertain about where to begin. There is tremendous complexity involved in delivering outcomes at scale.

Today’s world is largely AI assisted, where human supervision is still critical to driving trusted, reliable results with AI. But we’re quickly entering the AI semi-autonomous phase, where agentic capabilities will proliferate, allowing us to operate with unprecedented leverage and at greater speed than ever before. Eventually, we will graduate into a truly AI autonomous native world that will look radically different from today.

This fast and furious evolution is why, at DXC, we created a philosophy and blueprint that puts governance and human expertise at the very center of our approach in serving our clients. Our certified AI workforce, with deep industry knowledge, allows every leap forward in automation, speed, and intelligence to be amplified by human engineering, creativity, and purpose. This is how we deliver exponential results we can trust – not just faster outcomes, but better ones.

As we travel along this continuum, my commitment is that we will be in a constant state of iteration and learning – innovating and testing our own solutions in our own environment first, as our own customer zero. That learning journey across people, process, and technology, will unfold in days and weeks, not years.

This is just the beginning of a whole new era for you, for me, and for DXC. Let’s make it happen.