City from top | DXC Technology


The report assesses 25 providers based on vision, capabilities and market impact. DXC’s Leadership position is based on demonstrated strengths which include providing a BPS that is tightly aligned with DXC’s proprietary Assure Platform solutions, an ability to rapidly deploy value-add solutions like AI and Assure BPM, and scalable, market-specific models for various markets around the world.

“DXC Technology’s platform-led model anchored by its Assure platform and proprietary insurance software with domain-specific IP simplifies AI deployment and enables continuous modernization of P&C operations at scale. Backed by domain-led solutions, deep London Market expertise, and broad geographic coverage, DXC powers mission-critical processes across personal, commercial, specialty, and reinsurance lines, turning complexity into operational gains. These strengths underpin its recognition as a Leader and Star Performer in the P&C Insurance BPS PEAK Matrix® Assessment 2025.”

— Abhimanyu Awasthi, Practice Director at Everest Group

Strengths highlighted include:

  • DXC’s P&C insurance BPS offering is tightly integrated with its proprietary Assure Platform, which enhances its ability to control, optimize, and modernize operations relative to peers that depend primarily on third-party systems​
  • DXC’s dedicated insurance R&D function enables rapid development of capabilities such as AI accelerators, Assure BPM, and reusable insurance services that are immediately deployable across clients​
  • A ground-up deployment model for AI and agentic AI empowers delivery teams to design and embed AI agents within live BPS environments, accelerating practical use cases​
  • Delivers services through a global network with standardized processes across India, the Philippines, Europe, and the US, and maintains local presence in London and Australia​
  • DXC has scalable, market-specific models tailored by market: legacy modernization and platform-enabled services in North America; high-volume, centrally run services via Velonetic in the UK; and workers’ compensation-focused support in Australia​.

“DXC’s drive to innovate, global presence, and industry expertise allows us to meet the needs of each of our customers around the world – from accelerating expansion into new markets with our BPS offerings, to shaping the future of specialty insurance with strategic joint ventures,” said Ray August, Managing Director, Insurance Software & BPS, DXC. “Our mission is to help insurers leverage AI and emerging technologies to compete effectively and address key market trends with offerings tailored to global markets. We’re honored to have this work recognized by Everest Group.”

— Ray August, Managing Director, Insurance Software & BPS, DXC Technology





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About Everest Group

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.  .