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Customer Stories | 22 October, 2026
Bringing agility to financial services
Nikao Technology was founded in 2025 because the leadership team “wanted to bring more agility into our customers’ processes.” The founding team, with more than 30 years of combined industry experience, understood what was needed — but executing that vision required access to specialized expertise.
When evaluating partners, Nikao needed a firm that could scale resources quickly while maintaining deep fintech expertise and secure implementation capabilities.
Rather than managing fragmented resources from different locations and agencies, Nikao selected DXC. The engineers provided were handpicked for their finance experience.
“The reason why we chose DXC from the beginning was the ability to scale up quickly and the ability to tap into a wide knowledge pool. Where we have particular technology stacks we’re working on and need world-class advice, we can leverage off the wide network which DXC has.”
Bhavnik Dave
Technology Director at Nikao
Nikao incorporated AI at the heart of their development process to increase productivity, accelerate development around certain solutions, and automate quality assurance testing.
One concrete example: building retail banking journeys that allow customers to choose investments — ISAs, GICs, pension funds — “through that process in a simple way.”
“A lot of organizations that we’ve worked with...have got a lot of data. But very fragmented...across the organization,” says Bhavnik Dave, Technology Director at Nikao.
Nikao helps “centralize that data, put the right governance around it, put the right security around it, and then expose that data...externally to external customers as well. That’s where AI and agentic type solutions are put in place.”
Customers can now “self-serve” through these solutions, “getting quick responses” while “able to interrogate their data that’s personal to them...in a safe and secure way.”
DXC at this stage just really accelerates the process, improves the communication, and allows us to manage end to end projects.
When asked to describe DXC in three words, Dave didn’t hesitate: “Resourceful, scalable, and very knowledgeable.”
