“High-calibre plenary sessions and panel discussions, engaging and insightful breakout sessions with industry peers, and good networking opportunity. The conference was very, very well organized.”
8am–9am | Breakfast and networking
Start your day with coffee, cuisine and conversations that will fuel your morning!9am–10:30am | General session | Welcome and keynote with Ray August
Ray August, President, Insurance Software & BPS, DXC TechnologyMark Broadhurst, Managing Director Insurance, UKI & EMEA, DXC Technology
Hear about our latest product innovations and renewed focus on delivery quality – helping insurers accelerate business outcomes today while preparing for what’s next. Through product demonstrations and customer success stories, we’ll explore how AI-driven solutions are transforming operations, enhancing agility and driving growth in a rapidly evolving market.
10:30am–10:50am | Networking break
10:30am–6:30pm | Assure Smart App Studio, sponsored by ServiceNow
During meals and session breaks, you’re invited to join DXC experts in the Assure Smart App Studio – our innovation hub for building intelligent, business-driven applications that streamline processes and deliver measurable impact. In this collaborative space, you will:- Explore real use cases across underwriting, claims and operations
- Engage with specialists on your specific challenges
- See how Smart Apps and platform capabilities can be applied in your organisation
10:50am–11:50am | AI in action: From industry transformation to market execution
Patrick Molineux, Vice President, Global Offerings, DXC TechnologyCallum Gibson, General Manager, ISB London Market, DXC Technology
Bob James, Chief Executive Officer, Velonetic
In this highly interactive session, DXC will bring together leading voices from across the AI ecosystem to explore how the industry is responding to the next wave of innovation. Hear perspectives from global AI leaders, examine how AI is reshaping the London Market, and discover how DXC is translating technology innovation into practical business outcomes through its Smart AI strategy.
This session will explore the real-world implications of AI for insurers and brokers over the next 6–18 months. Attendees will leave with a clearer understanding of:
- How AI is transforming the insurance industry
- Where agentic AI is likely to have greatest impact
- What AI-enabled transformation looks like in practice
- How insurers can balance innovation, adoption and operational realities
11:50am–12:10pm | Networking break
12:10pm–1:10pm | Agentic AI: from experimentation to controlled adoption
Bill Pieroni, Global Strategy and Growth Leader, Insurance Software & BPS, DXC TechnologyThis session will explore how insurers are moving from experimentation with AI into more controlled, scalable adoption. Drawing on customer experience, it will examine where AI is already delivering value – from document interrogation to workflow automation – and where organisations continue to face challenges around governance, integration and risk.
1:10pm–2:30pm | Lunch and networking
Fuel your afternoon with fresh ideas! By sharing feedback from our morning sessions with peers and members of the DXC team, you’ll build relationships and drive innovation that lasts well beyond the conference.2:30pm–3:30pm | Breakout session | Commercial & Specialty keynote: The future of broking and underwriting to 2030
Chris Kirby, Director and Global Lead, Commercial & Specialty, DXC TechnologyNatanje Holt, UKI Insurance General Manager, DXC Technology
Steve Reid, Director and Global Lead, Broking, DXC Technology
Hear how brokers and insurers are evolving towards 2030 in response to a more connected, data-driven and increasingly automated market. Drawing on customer perspectives, this session will explore how roles are shifting – from manual placement and underwriting towards data-enabled decision-making, algorithmic support and platform-led trading. The session will consider how facilities, smart follow capacity and real-time data exchange are reshaping the market, and what this means for the operating model of brokers and insurers.
Breakout session | GraphTalk keynote: Balancing innovation, complexity and regulation
Laurent Le Picart, Director and Product Lead, GraphTalk, DXC TechnologyGilles Guedj, Insurance General Manager, South Europe, DXC Technology
Didier Magry, Director and CoE Lead, GraphTalk, DXC Technology
Insurers using GraphTalk have to balance regulatory demands, architectural complexity and transformation ambition. This session will examine how these insurers are modernising while continuing to operate and maintain highly customised environments. The focus will be on improving data visibility, simplifying architectures and introducing AI-enabled capabilities in a controlled, incremental way – while addressing the technical and operational barriers customers continue to face.
Breakout session | Integral keynote: Extending value from your existing investments
Neil Trussler, Senior Director, Global Offerings, DXC TechnologyIan Gammie, Integral Software Engineer, DXC Technology
Jacco Landskroon, Principal Consultant, Integral, DXC Technology
Neil Small, Senior Business Architect, DXC Technology
Hear how insurers using Integral are balancing immediate operational demands with longer-term transformation, informed by direct customer experiences. It will explore how insurers are implementing AI – experimenting with document processing, workflow automation and development tooling – while managing governance, legacy integration and control challenges. You’ll also hear about roadmap priorities, platform dependencies and the role of Smart Apps in extending existing systems, with a focus on tangible use cases.
Breakout session | Reinsurance keynote: Turning strategy into measurable outcomes
Bjørnar Evenshaug, Global Product Leader, Reinsurance, DXC TechnologyIndrajit Sengupta, Industry General Manager, North, Central and Eastern Europe, Insurance, DXC Technology
Andi Thomas, Product Manager, Reinsurance, DXC Technology
What does successful transformation look like in a reinsurance environment? Focusing on early adopter outcomes, operational impact and product-specific progress, you’ll hear how DXC is helping reinsurance organisations to modernise with confidence while keeping roadmap discussions grounded in real-world value. The emphasis will be on credible progress and a strong link between strategy and execution.
3:30pm–4pm | Networking break
4pm–5pm | Breakout sessions | Modernisation without disruption: The power of Assure Architecture and Assure Smart Apps
Jenna Colman, Global Offering Leader, Assure Smart Apps, DXC TechnologyJim Restivo, Insurance Chief Technology Officer, DXC Technology
Learn how Assure Architecture creates a practical bridge between heritage systems and modern digital capabilities without requiring a full system overhaul. We’ll look at how Assure Smart Apps enable rapid modernisation by layering intelligent, task‑focused capabilities on top of existing systems. Real‑world use cases will demonstrate how Assure Smart Apps automate high‑friction workflows, improve customer and agent experiences, and deliver fast, measurable business results – helping organisations drive operational excellence and competitive advantage.
Breakout session | Demonstrating practical AI outcomes in the London Market
Paul Richmond, AI Smart Strategy Lead, Commercial & Specialty, DXC TechnologyDennis Barnfield, Architect, DXC Technology
As organisations across the London Market seek to turn AI potential into tangible results, this session explores the three pillars of DXC's AI Smart strategy: Smart Apps, Smart Actions and Smart Accelerators. Through live demonstrations, discover the practical value these capabilities can provide. See how they can enhance user experiences, support evolving trading models and enable more data-driven decision-making – delivering measurable business outcomes without disrupting established workflows.
Breakout session | Smart Strategy and Smart Apps for Reinsurance
Bjørnar Evenshaug, Global Product Leader, Reinsurance, DXC TechnologyAbdel Boulmakoul, Insurance General Manager, Middle East and Africa, DXC Technology
Discover how product-embedded AI and Smart Apps are reshaping the future of reinsurance operations. The session will demonstrate practical and delivered solutions, outline the forward-looking roadmap for Assure Reinsurance and Assure Cede, and engage the audience in business-focused AI use-case discussions.
