Everest Group recently released its report titled “Everest Group PEAK Matrix® for Digital Claims in Property and Casualty (P&C) Insurance Solution Provider 2023.”

Everest Group analyzed 17 digital P&C claims solution providers across key capabilities: Claims notification, adjudication, settlement and value-chain services. The report showcases DXC Technology’s vision, customer experiences, capabilities along with key investment and partnerships in the digital claims arena.

“We are proud of this global recognition that specifically cites our market leadership and technology advancements for DXC Assure Claims and is also reflective of our leadership position in the London market processing complex, specialty claims that are at the center of the catastrophe market.”

Ray August, president, Insurance Software and BPS, DXC Technology

In recognizing DXC as a Leader in Digital Claims, Everest Group cited:

  • Out-of-the-box support for all major product types across P&C
  • Multiple success proof points demonstrating optimization of claims management costs
  • Key investments in expanding the partnership ecosystem to enhance claims processing
  • Customer feedback on the capabilities and usability of DXC Assure

"DXC Technology has demonstrated a well-balanced client portfolio for DXC Assure Claims, with OOTB support for all major Property & Casualty (P&C) insurance business lines. Targeted investments in InsurTech partnership ecosystem to further enhance its features/functionality coverage as well as strong market feedback on DXC Assure Claims’ user experience and reporting engine have enabled the firm to earn a Leader recognition on Everest Group’s Digital Claims in Property & Casualty (P&C) Insurance – Solutions PEAK Matrix® Assessment 2022.”

Aaditya Jain, vice president, Everest Group

As a part of this report, Everest Group updated its classification of 17 digital claims solution providers on the Everest Group PEAK Matrix® into the three categories of Leaders, Major Contenders, and Aspirants.

The PEAK Matrix® is a framework that provides an objective, data-driven, and comparative assessment of property and casualty digital claims solution providers based on their absolute market success and delivery capability.