DXC Technology has been recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services (ODWS).
According to Gartner, "The main goal of ODWS is to provide integrated and ubiquitous digital workplace (DW) services to employees to increase their engagement, productivity and digital dexterity in support of the organization’s digital business strategy."
The report evaluated 17 service providers based on completeness of vision and ability to execute. DXC is recognized as one of 7 Leaders in the report.
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“We are extremely proud of the progress we’ve made reinventing our Modern Workplace solution to focus on the employee experience. We’re investing heavily in continual innovation with our Experience Platform DXC UPtimeTM, as well as our unique approach to helping organizations improve both employee sentiment and operational delivery,” said Mike McDaniel, President, Modern Workplace, DXC Technology. “We believe this recognition reinforces the value of our proposition and the excellence that we consistently deliver to our customers.”
DXC provides service desk services to more than 5 million users and manages more than 7.1 million devices globally. We assist more than 31 million contacts per year, supporting 50 human languages and 109 digital languages. We manage over 10 million Microsoft 365 seats and Teams monthly active users. Our customers realize up to a 30% reduction in total cost of ownership with rapid time to value and a 15% improvement in satisfaction scores for more productive and engaged employees.
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Gartner, Magic Quadrant for Outsourced Digital Workplace Services, Daniel Barros, DD Mishra, Biswajit Maity, Karl Rosander,13 March 2023