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May 11, 2023
By Rammohan Duraikannu, Director, Temenos CoE, DXC Technology
Modern banking requires constant innovation and changes to its products and services to keep in line with clients’ preferences. It’s imperative that the core banking systems supporting these functions are agile, scalable, resilient and portable. Banks around the globe have launched initiatives and programs to modernize their core banking systems and embrace newer technologies to quickly adapt and deliver products and services to the market.
Temenos continually invests in the Transact core banking solution to address client needs through the new modules, features and functions available with every major annual release. An annual benchmarking exercise on various stacks is performed to ensure the application complies with modern tenets of architecture (agile, scalable, resilient and portable). Banks running on Temenos always have access to the newest features to power modern banking requirements; they must upgrade regularly to stay ahead of the competition.
In most cases, Temenos upgrades have a broader scope than the simple release upgrade process. That scope varies for each client. Clients can perform a technical upgrade to update the underlying technology infrastructure, a functional upgrade that enhances product and service capabilities, reengineer their architecture or re-platform.
Whatever the bank’s objective might be, DXC is a reliable and innovative partner, enabling each firm to reach its target state through our various banking software services.
Our Financial Services teams partner with banks around the globe to assist their digital transformation journeys through platform modernization and developing new operating models that focus on improving the customer experience. As a Temenos partner, we are well placed to apply the knowledge and expertise gained from these implementations with other Temenos clients.
Ourglobal strategic agreement for an expanded partnership with Temenos enables us to accelerate the digital transformation strategy for our large bank customers. DXC is also one of the very few global certified upgrade partners, certification being achieved in record time thanks to our wealth of experience and understanding of the upgrade process.
Our Transact upgrade experience is second to none. Our dedicated and dynamic upgrade team has developed a unique insight into the upgrade process through performing complex transformations and upgrade projects, improving performance with minimal downtime.
Here’s a quick overview of our team’s expertise:
Being a certified upgrade partner, DXC follows the TIM approach enriched with value-added processes. Broadly speaking, the approach consists of four distinct phases:
Tooling
Each upgrade tool we have developed is purpose-built to ensure a quality upgrade.
Upgrade analyzer
The Scoping tool helps extract and create a detailed overview of the Transact setup/configuration, local developments, impact on release upgrade, etc. It helps to deliver accurate scoping and estimation.
Data comparison
The Transact-specific comparison tool compares data between source and target systems. It helps to validate the data integrity post-upgrade process.
GL comparison
This was developed to provide insight into financial reporting lines in Transact and identify transactional-level differences between pre- and post-upgrade.
Object explorer
By providing a detailed catalog of the components implemented in a Transact environment, including parameterization with dependency information, it helps identify used/unused components for cleanup/decommissioning or for decomposing the core.
Upgrade automation
The automation framework enables future upgrades, minimizing the effort and time spent on the upgrade process. This value-add service is offered on request as the setup and execution steps vary with each Transact implementation.
The client completes a questionnaire, providing a detailed description of their current- and desired end-state architecture. Then we prepars a client-specific upgrade analyzer tool, designed and executed in the client’s environment to provide the required transformation data and insights.
Automation process
Banks can take advantage of many new Temenos features and frameworks by implementing them as part of the upgrade. Framework deployment provides banks with new modes of API-driven integration and the use of microservices. This ensures systems are more scalable and flexible. In addition, some of the upgrade core features reduce the bank’s dependency on local customizations, utilizing total Transact functionality.
DXC works with clients to build an upgrade strategy and tailor the roadmap to provide incremental business capability in-line with business priorities. Together, we address technology obsolescence and rearchitect the landscape to future-proof the application. This progressive digital roadmap is designed to minimize impact on Business as Usual (BAU) operations and allow for the upskilling of existing IT support and operations teams.
An upgrade can take anywhere from a few months to a couple of years to complete. Understandably, prospects need an idea of the cost and timescale of an upgrade process. So, we undertake a free scoping exercise to get to know the system and client requirements.
Rammohan Duraikannu is director, Temenos CoE, DXC Technology. Ram leads our Temenos Center of Excellence team in India. He has over 23 years of Temenos experience and has performed multiple roles in various engagements, encompassing implementation, upgrades, enhancement, product development and system audits across numerous geographies. Ram has led Temenos CoEs for many years, setting up knowledgeable teams to deliver projects and accelerators to complement Temenos offerings.
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