Modernize customer engagement, unify data and accelerate business value with DXC's proven Salesforce migration approach.
Salesforce migration services help organizations move data, processes, and configurations from legacy or fragmented CRM systems into a modern, unified Salesforce environment. These services typically cover data mapping, data cleansing, integration, testing, and user adoption — ensuring accurate data transfer, minimal business disruption, and a secure, structured path to a fully optimized Salesforce platform. DXC's Salesforce Migration Factory delivers this as a proven, repeatable methodology built for enterprise-scale migrations.
Enhance customer engagement, integrate buyer data and reduce migration risk with DXC Salesforce Migration Factory. This solution provides a proven, repeatable approach for migrating, consolidating and transforming CRM environments at enterprise scale.
Whether you're replacing a legacy CRM platform, consolidating multiple CRM systems, or modernizing an existing Salesforce environment, DXC helps accelerate time to value while minimizing disruption to business operations. DXC combines governance, migration expertise, integration capabilities and adoption frameworks to help organizations realize the full value of Salesforce faster.
DXC Salesforce Migration Factory combines proven methodologies, migration accelerators, governance frameworks and industry expertise to help organizations move to Salesforce with greater speed and confidence.
Rather than approaching each project as a standalone implementation, DXC applies a repeatable migration model designed to accelerate delivery, reduce risk and improve business outcomes.
DXC brings packaged Salesforce offerings, structured methodologies and best practices to help customers move faster with more predictable outcomes.
DXC helps analyze business processes and technical environments, identify synergies and define roadmaps for consolidation and harmonization.
For international or cross-department deployments, DXC supports faster deployment in an industrialized mode, with a focus on adoption, visibility, control and business continuity.
DXC’s roll-out approach includes adoption and change management (ACM); data cleaning, migration and monitoring; and KPI tracking.
DXC Salesforce Enterprise Applications Management supports proactive monitoring, issue resolution, customization and configuration support, as well as release management, upgrades, security and data governance.
Before migration begins, DXC helps assess your CRM landscape to uncover technical complexity, process gaps, data issues and consolidation options.
The assessment helps identify opportunities for:
| ✓ | Data reconciliation | |
| ✓ | Administration and maintenance optimization | |
| ✓ | A 360-degree customer view | |
| ✓ | A more consistent user experience | |
| ✓ | Improved performance and data integrity | |
| ✓ | Reduced licensing costs |
Accelerate Salesforce roll-out through an optimized, industrialized deployment methodology.
Use structured pre-assessment, local evaluation, User Acceptance Testing (UAT), roll-out and go-live support to manage complexity across the migration lifecycle.
Embed user adoption, change management and monitoring into the deployment model from the start.
Use monitoring and KPIs to track migration progress, adoption and business impact.
Support Salesforce with managed application services, release management, upgrades, proactive monitoring and data governance.
1.Assess and prioritize
Analyze the current CRM landscape, business processes and technical environment to identify synergies, improvement opportunities and a practical roadmap for consolidation and harmonization.
2.Rationalize and prepare
Define the target Salesforce model, reconcile data, streamline administration and maintenance, and prepare the organization for a consistent user experience.
3.Migrate and configure
Execute data cleansing, data migration, local configuration, technical development and Salesforce deployment activities using an optimized methodology.
4.Test, roll out and adopt
Support roll-out, adoption, change management, UAT, monitoring and KPI tracking to help users transition confidently.
5.Optimize and manage
Provide post-go-live application support, release management, upgrades, proactive monitoring, issue resolution, security and data governance.
Migrating to or modernizing an existing Salesforce environment is not only a CRM modernization step. It also creates a cleaner, more connected foundation for AI-enabled sales, service and customer engagement. DXC can help organizations assess AI opportunities, define use cases, build proofs-of-concept and prepare a roadmap to scale Salesforce AI capabilities.
DXC Salesforce Migration Factory combines proven methodologies, migration accelerators, governance frameworks and automation to streamline planning, data migration, integration, testing and deployment activities — helping organizations reduce complexity and accelerate time-to-value.
Yes. DXC supports migrations from a wide range of CRM platforms, including Microsoft Dynamics, SAP CRM, Oracle CRM, Siebel, custom-built CRM applications and multiple CRM environments resulting from acquisitions or regional deployments.
DXC applies a structured, governance-led approach that prioritizes business continuity throughout the migration journey. Through detailed planning, phased deployment, testing and change management, we help organizations maintain critical customer-facing operations while transitioning to Salesforce.
Absolutely. DXC helps organizations rationalize and consolidate fragmented CRM environments into a unified Salesforce platform, harmonizing customer data, business processes, reporting and governance across business units and geographies.
DXC provides ongoing managed services and optimization support to help organizations continuously improve platform performance, adopt new Salesforce capabilities and maximize long-term business value from their Salesforce investment.
