Light blue and white puzzle pieces, ISG Provider Lens report March 2026 | DXC Technology

In its 2026 Provider Lens™ Quadrant Report, ISG evaluated ServiceNow partners on their competitive strengths, service portfolio and innovation potential. The report names DXC a Leader across all three domains — ServiceNow Consulting and Implementation Services, ServiceNow Managed Services and Innovation on ServiceNow — in the United States, Europe and Asia Pacific.

Being classified as a Leader in this study reflects a provider’s comprehensive product and service offering, strong market presence and established competitive position. Leaders are recognized for their ability to consistently win business, drive innovation and maintain long-term competitive stability.

Full-length Report (U.S.)

Full-length Report (Europe)

Full-length Report (APJ)


United States

“DXC Technology combines advisory-first delivery with Assure BPM, Smart Apps and a mature AI Innovation CoE to convert complex U.S. estates into upgrade-ready, outcome-tracked ServiceNow programs.”
Tapati Bandopadhyay, Lead Analyst

ServiceNow Consulting and Implementation Services (U.S.) report

ServiceNow Managed Services (U.S.) report

Innovation on ServiceNow (U.S.) report

Europe

DXC Technology has delivered major European customer success stories through its collaborative CoE with ServiceNow, developing and delivering functionally rich and domain-relevant innovations and agentic transformation.
Ashwin Gaidhani, Lead Analyst

ServiceNow Consulting and Implementation Services (Europe) report

ServiceNow Managed Services (Europe) report

Innovation on ServiceNow (Europe) report


Asia Pacific

Across APAC, DXC Technology focuses on reducing technical debt and unifying fragmented systems that are major pain points for many enterprises in the region.
Megha Dodke, Lead Analyst

ServiceNow Consulting and Implementation Services (APJ) report

ServiceNow Managed Services (APJ) report

Innovation on ServiceNow (APJ) report