office at night, Future of work services award | DXC Technology

 

In the latest 2025 ISG Provider Lens® Future of Work Services Quadrant Report, ISG ranked DXC Technology as a Leader in various categories in regions including the US, UK and Brazil.

The categories ranged from Workplace Strategy and Enablement Services, to Collaboration and Next-gen Experience Services, to Managed End-user Technology Services and Managed End-user Technology Services - Large Accounts, and from Continuous Productivity Services, to Smart and Sustainable Workplace Services and AI-augmented Workforce Services

 



In this ISG Provider Lens® 2025 Quadrant Report, ISG evaluated providers’ capabilities in delivering key future of work services across different regions.

As ISG notes, the future of work is constantly evolving — enterprises are driving transformation with GenAI; moving to hybrid working models; turning experience management into a data-driven, outcome-oriented discipline; bringing on AI agents as a new class of digital workers; and turning sustainability into a board-level priority. And that's just the start.

Next-generation thinking changes the future workplace landscape, ISG says. And in the midst of these dramatic changes, enterprises need partners that embrace flexible working styles and new technological possibilities for the workplace.  

DXC earns leadership in almost every category

In the U.S. and Brazil, DXC was recognized as a Leader in all of the categories in which our company participates in these regions. In the U.S., for example, ISG classfies us as a Leader for Managed End user Technology Services – Large Accounts, but excludes us from competing in these services for Midmarket Accounts based on its differentiation of providers by performance according to the target group for products and services. This was also the case in the U.K., where we otherwise earned Leadership status in five of the other six categories evaluated.

The multiple awards we have received across these regions in the report reflect our authority and innovation in this space.  

 “Being recognized by ISG highlights the power of our AI-driven intelligent workplace and our focus on delivering products and services that empower our customers to stay ahead,"  says Kelly Candler, Global Modern Workplace Offering Lead, president, Global Infrastructure Services at DXC. "Through our agentic, autonomous service offerings, we’re delivering predictive, zero-touch workflows that raise productivity, strengthen security, and let people work smarter and faster from anywhere. We’re excited to help enterprises create workplaces that are adaptive, resilient and centered on an end-to-end unified employee experience.”   

Learn more about DXC Modern Workplace.

DXC excels in integrating AI, IoT and ESG strategies to deliver smart, sustainable workplace services that enhance efficiency, inclusivity and measurable environmental impact.

U.S. Future of Work 2025 Leader

ISG notes that DXC's strategic AI investments, strong partner ecosystems and smart workplace innovations that enhance productivity, inclusivity and measurable business outcomes support collaboration and next-generation experiences.  

ISG recognizes DXC Technology as a U.S. leader in six Future of Work quadrants for its AI-first automation, scalable platforms, and deep partnerships. Its UPtime™ and OASIS platforms deliver predictive, zero-touch support, while AI-augmented services, smart workplaces, and robust endpoint management drive secure, sustainable, experience-centric enterprise transformation."   

Bruce Guptill, Analyst and Advisor



DXC stands out for supporting the productivity needs of next-generation human and hybrid workplaces.

U.K. Future of Work 2025 Leader

DXC is differentiated from competitors that offer more generic solutions by actively soliciting feedback and tailoring solutions based on real-life experiences, which fosters client loyalty, ISG notes.

“DXC Technology is a leading provider of workplace solutions designed for businesses that prioritize their employees. Their DXC UPtime™ platform enables frictionless interaction across the complete workplace, from device lifecycle and enablement through to collaboration and support. This enables continuous productivity services, such as service desk solutions, to be accessed from anywhere, resulting in increased productivity and an excellent user experience. This extends to asset management, assisting with the achievement of sustainability objectives through smart metrics and analytics within the platform." 

Kevin Turner, Principal Analyst

A DXC strength is facilitating the adoption of emerging technologies such as GenAI while optimizing device life cycle management strategies.  

Brazil Future of Work 2025 Leader

According to ISG, DXC platforms offer real-time insights into service performance and device health, and are complemented by our strategic partnerships and a combination of services that promote effective modernization of the work ecosystem.

“DXC Technology innovates with OASIS and UPtime platforms, offering real-time insights and user-centric experiences. With a focus on emerging technologies and sustainability, it creates resilient environments that improve efficiency and Net Promoter Score.”

Cristiane Tarricone, Lead Analyst