Optimize your claims processing and exceed customer expectations with a flexible, scalable and configurable claims management system

DXC Assure Claims

One solution to manage your entire claims settlement process

In this highly competitive market, insurers — large and small, operating anywhere in the world — experience many challenges dealing with claims operations. DXC Assure Claims helps you combat these challenges by seamlessly integrating policy, litigation management, fraud and bodily injury evaluation, and medical review systems to allow users the ability to manage their entire claims settlement process within one solution. You will meet consumers’ high expectations for service by enabling swifter, more accurate claims resolution, including core functionality for mobile users.

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What's included

Comprehensive environment

DXC Assure Claims, formerly known as RISKMASTER, streamlines your claims environment, with more consistent workflows and processes that are fully integrated with claims tools, accounts payable solutions and other management systems.

Customizable design

Take advantage of full configurability, including adding Assure Legal, Assure Legal Insights, Colossus, Fraud Analytics Suite and DXC Assure Answers to meet your unique requirements .

Automation

Gain increased control through automated functions to improve claims processing speed and accuracy.

Features

Our approach to management is to provide a self-service, modern user experience that is available on the cloud. We manage:

  • First notice of loss (FNOL)
  • Coverage verification
  • Claims handling and adjuster notes
  • Bodily injury evaluation
  • Fraud detection and prevention
  • Litigation management
  • Vendor management
  • Digital claims services
  • Medicare reporting
  • Negotiation and settlement
  • Digital payment options

Our digital platform allows policyholders or claimants to initiate and track the status of claims online. With automated, touchless, straight-through processing (STP) that leverages artificial intelligence (AI), applications, data analysis and mobile tools, customers can handle some claims without a human representative. This also enables you to free up your employee resources for other tasks.

Leverage business analytics and reporting to predict claims, initiate preventative actions to negate the need to file the claims in the first place, and continually improve the way you do business.

42 years
in claims processing
220+
customers
190+
dedicated claims professionals
98.5%
customer retention rate

Who can benefit

Consider DXC Assure Claims for your business if:

  • You have to address the service challenge as premiums grow and policy retention levels fall in several segments (including personal lines). This means you need to offer customers the same levels of service they receive from providers in other service industries, such as retail, to keep them from switching to one of your competitors.
  • You struggle with operational efficiency and business agility because you are saddled with multiple IT systems operating on disparate platforms, with no central point for storing or accessing data.
  • You need to reduce the maintenance and configuration costs of using outdated, complex, and often home-grown software, and automate  currently manual processes that inevitably delay claims processing times and increase costs.

Why DXC

Ease of use

DXC empowers insurers to improve efficiency and meet consumer expectations with our enterprise-wide claims processing solution that is easy to integrate and delivers flexibility, scalability and configurability.

Full complement of tools

DXC aggregates just-in-time analytical tools and reporting capabilities, and provides end-to-end claims processing and improved data access to promote accurate settlements.

Cost flexibility

DXC offers multiple deployment and pricing options.

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Exec name
Chief Operating Officer, xxx Insurance

DXC recognized as Leader in Digital Claims in Property and Casualty insurance solution provider report 2023 by Everest Group

DXC Technology is honored to have been recognized by consulting and research firm Everest Group as a Leader among property and casualty insurance solution providers for digital claims.

Read the report

Commonly asked questions about DXC Assure Claims

No, customers have the option to deploy with DXC Assure Cloud or on premise.

The average implementation time is 6 to 9 months.

No. DXC builds, implements, services and runs the software.

FIND OUT HOW DXC CAN HELP YOU

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DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

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