440+ customers in 70 countries
Reinvent the workplace experience
Put the employee experience first to achieve new levels of productivity, engagement and collaboration, and help win the war for talent.
DXC’s Modern Workplace solution empowers your employees to connect, collaborate and work seamlessly and securely on any device, anywhere, thereby accommodating today's hybrid work environments. Workplace services are centralised to help employees access the services they need, when they need them, allowing them to stay focused on their work – not IT.
Our solution enables you to harness both operational and experience data to monitor the workplace and the employee experience. Advanced analytics provide a 360-degree view of the workplace to derive insights and drive continuous improvement. DXC UPtimeTM, our Experience Platform, provides employees with a simple way to interact with technology and gives IT a consolidated view of systems for easier asset management and more effective service delivery. As a result, your staff will enjoy friction-free technology experiences.
440+ customers in 70 countries
7.1 million+ devices managed globally
5.6 million Microsoft 365 seats and 4.8 million Microsoft Teams monthly active users managed globally
31 million+ contacts per year supported in 50 languages
“I am extremely lucky to work for a company that is not only a workplace services leader, but believes in treating employees the way we treat customers. And that’s by delivering excellence.”
COO, DXC Technology
UPtime brings together the capabilities of our Modern Workplace offerings in one place. Our consumer-like, user-friendly platform provides the foundation for a centralised, personalised and optimised employee experience. Employees can easily manage services for any devices they are using and quickly refresh their technology through a self-service marketplace. An integrated, AI-driven digital assistant provides 24x7 help, including directly fulfilling requests, while predictive and proactive analytics resolve issues before they surface. Employees can also use the platform to give feedback on their technology experiences that you can act on.
By enabling the next generation of employee-focused outcomes, you'll be able to improve the employee experience, increase employee productivity and optimise your technology investments. You'll see an increase in user satisfaction for incidents and first-time fixes, and significant annual savings for support services.
Enable your employees to connect and collaborate for greater productivity from anywhere, using next-generation voice, video and web conferencing, as well as traditional unified communications. With virtual world technologies, you can use the metaverse to build communities, conduct training and hold events.
Jeff Monaco, DXC's vice president, Modern Workplace, talks to IDC analyst Phil Hochmuth about creating the intelligent digital workspace. The process encompasses everything from developing a more strategic approach to delivering technology solutions — such as defining the right devices for employee personas — to reimagining support services in ways that improve the employee experience.
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