14+ years as the leading ServiceNow Ecosystem Partner
ServiceNow Enterprise Applications & SaaS
Automate and optimize workflows and processes to accelerate enterprise transformation with DXC and ServiceNow.
Transform work at scale and position for growth
DXC and ServiceNow work together to provide industry-specific, pervasive workflows. Our IT modernization approach drives greater operational resilience, accelerating your business transformation to deliver better employee and customer experiences and increased returns on investment.
1,400+ ServiceNow certified resources
4,000+ ServiceNow customer deployments
340+ instances managed globally
Capabilities
Human experience management
Accelerate the modern workforce with human experience management solutions that connect your employees to your business goals and facilitate new system capabilities.
Enterprise application management
Reduce operating cost, increase service quality, and accelerate time to value through DXC’s digital IT operations management platform. Your enterprise applications run program will leverage DXC’s standard processes and delivery model based on industry standards that are enhanced through automation, analytics and AI/ML to maximize your IT investments.
Operational resilience
Disruption to services, systems and processes will occur, but with DXC organizations have the ability to continuously respond, recover, prevent, and most importantly learn and adapt from service disruption. DXC has developed a holistic framework to effectively manage risk.
Platform X™ migration
DXC Platform X™ is our data-driven intelligent automation platform that enables customers to accelerate their journey to resilient, self-healing IT across their entire IT estate. The platform empowers IT teams to detect and resolve issues quickly, and automatically predict and prevent future problems before they happen.
IT operations
IT Operations enable organizations to gain visibility across infrastructure and applications, maintain service health, and optimize cloud delivery and spend.
Intelligent customer experience
Ensure you are meaningfully engaging with customers by bringing together advisory, technology and workforce capabilities that enhance the customer experience and reduce costs. To find out where you are on the customer experience journey, take our assessment.
DXC ServiceNow Strategic Business Group
Drive the highest business impact from your Now platform. Streamline your service-centric operations, and keep your IT environments in top form, while increasing customer loyalty and improving employee experience.
DXC named a Leader in ServiceNow Services PEAK Matrix® Assessment 2022
As the world’s largest independent systems integrator, DXC ensures the ServiceNow solution will perform to its maximum potential by linking it with key enterprise platforms, including CRM and ERP systems, to provide additional automation across the enterprise while leveraging existing investments.
“The consolidation of existing and new facility management capabilities to a new platform was a crucial part of our business transformation. DXC’s CIR application allowed us to reduce costs by rationalizing the global application landscape, standardize our processes and increase employee efficiency with automation.”
Galo Gilarranz Vicente
Real Estate, General Services and Security
Banco Santander
Customer stories
Public Sector
City of Milan
DXC and ServiceNow improve delivery of medical supplies for City of Milan during crisis.
Energy
Uniper
DXC helped energy firm Uniper modernize with a wide array of services including cloud and security services, workplace services, application management and robotic process automation.
Energy
Nordex
Nordex raised global workplace safety with DXC HSE Management Suite, application development, Corporate Incident Response, analytics and a central workflow Now Platform.
Travel, Transportation and Hospitality
Swiss Federal Railways
The Swiss government’s largest transport company now efficiently manages customer enquiries, using an integrated end-to-end process to unify and categorize passenger data from multiple support channels.
Perspectives
Cultivating data instinct in the digital enterprise
Even the best-intentioned and well-planned digital transformation effort can fall short if the employees in the trenches aren’t completely on board. (6 minute read)
A 12-point framework for operational resilience
A new approach minimizes risk from business disruptions by anticipating events.
Prioritizing IT automation: A four-step approach
With the right platform, you can accelerate IT modernization to drive much more value within your organization.