Business process services: Life and wealth

Digitize the customer experience, gain efficiency and accelerate growth with our business process as a service for both open and closed blocks.

DXC Technology recognized as a Leader by ISG

  • ISG Provider Lens™ Insurance BPO Services Report U.S.
  • ISG Provider Lens™ Insurance BPO Platforms Report U.S.

Whether starting a new company, entering a new market or distribution channel, launching a new product or optimizing resources for closed blocks, DXC has the experience to support your company’s growth initiatives and help you achieve new levels of efficiency.

DXC is a leader in business process services with more than 11 million life and wealth policies and contracts under management. We leverage our insurance software portfolio, operations knowledge, business process expertise and worldwide sourcing capabilities to deliver cost-effective, high-quality business process and IT support for virtually any life or wealth product, covering most functions spanning the customer journey.

DXC is a licensed TPA
in the United States and Canada
200+
conversions from legacy policy administration systems to modern platform
7M
calls serviced annually
World's Best Employers 2020
Forbes list includes DXC
Wilton, Connecticut

Insurance

Wilton Re takes on insurance risk — profitably

See how Wilton Re harnessed BPaaS to enable growth strategy through its acquisition of insurance blocks.
glass building and sky

Insurance

Cloud-based digital customer engagement transformation

DXC moved a large regionally based Australian life insurance organization to a cutting-edge Amazon Connect cloud platform.
Related offering

Business process services: Property and casualty

Increase speed to market with new products, simplify operations and reduce cost with DXC’s business process services for property and casualty insurance.

 

headset on laptop

Watch customer satisfaction soar with simplified interface to data

Promote customer experience transformation with a single CSR interface that streamlines professionals’ interactions with back-office systems.
smartphone with live chat on screen

Cognitive computing: A powerful enabler of insurance customer service

Insurance process automation that augments human intelligence can improve customer satisfaction.
windows and beans structure

How BPS frameworks help insurers modernize and improve the customer experience

Shifting open- and closed-block processing to business process services frees insurers to focus on new ideas and markets.
AWS

Reimagine insurance business processes in the cloud and create business value with DXC  and AWS.

IBM

Accelerate self-service adoption rates with DXC's conversational AI solution based on IBM Watson.

ServiceNow

Automate and optimize workflows and processes to accelerate enterprise transformation.