Customer Stories | September 5, 2025
DHSC's AI-driven workplace boosts productivity
"Partnering with DXC has enabled us to reimagine the workplace—not just as a set of tools, but as a strategic platform for productivity, collaboration and employee experience.”
— Phil Thompson, Deputy Director—Technology Services, Department of Health and Social Care
The Department of Health and Social Care (DHSC) plays a vital role in the UK’s health and care system. While it does not directly deliver frontline treatment, it ensures that healthcare is both accessible and effective for millions of people across the UK.
DXSC is responsible for shaping policy, allocating funding and overseeing the systems that keep health and care services running. Its remit spans everything from maintaining NHS infrastructure to enabling social support services for vulnerable individuals.
Making sure DHSC and its systems are future-ready is essential to safeguarding the health and well-being of the nation.