The 2022 Provider Lens™ Next-Gen ADM Services Quadrant Report compares the strengths, challenges and differentiators of more than 30 vendors providing application development and maintenance. This study focuses on the recent developments that have taken place across application development, application management and quality assurance markets.
DXC has been acknowledged for our industrialized and scaled execution on agile frameworks, great skills and expertise, and broad industry focus. In addition to being recognized with five Market Leader positions, ISG also recognized DXC with four Rising Star Awards in Applications Development and Management.
Among the market leadership citations awarded in the 2022 Provider Lens™ Next-Gen ADM Services Quadrant Report, ISG has named DXC Technology a market leader in the U.S. for Application Managed Services in its 2022 Provider Lens™ Next-Gen ADM Services, indicating a comprehensive product and service offering, innovative strength and competitive stability. The report highlights DXC’s “prodigious, focused IP,” 200+ partners, 38,000 partner-certified employees and “data from a large number of application deployments to guide its strategies and tactics for helping clients simplify, modernize and accelerate their business-critical application infrastructure.”
“The Digital Command Center (DCC) we provide in our managed apps offering, is a comprehensive service to enable customers to maximize automation and observability capabilities and bridge service management gaps. DXC focuses on accelerated triaging, RCA and a single pane of glass to reduce mean time to resolve, resulting in a significant reduction of events, alerts and incidents."
Krishna Devulapalli, Global Offering Lead DXC Managed Applications
Overview
DXC is a recognized leader in managed applications, reducing the management cost of our customers’ complex applications running on hybrid environments. DXC drives our customers' shift of IT spend from operations to innovation through an ROI-focused applications transformation and management delivery model. This enables customers to invest in digital strategies and accelerate business growth. The primary focus of DXC Managed Applications is to help customers simplify, automate and optimize the entire application management process.
DXC Application Service Automation (DXC ASA) is an end-to-end solution that significantly reduces MTTR, improves operational efficiency, and enables business agility through a comprehensive suite of hyper-automation capabilities leveraging leading-edge partner products (such as Dynatrace, ServiceNow, Micro Focus, AWS and Microsoft Azure). DXC’s AIOps methodology and assets are provided as part of our ASA framework. DXC ASA is modular, scalable and customizable. DXC ASA is integrated with DXC Platform X™, a data-driven, intelligent automation platform that enables resilient, self-healing IT, full stack integrated operations for operational synergies and substantial productivity gains.
DXC’s leadership in Application Managed Services
According to the report, DXC’s experience from 800,000+ deployments helps “deliver full stack app management and modernization services while aligning with the shifting approaches toward business-focused, integrated solutions.”
“We are proud to receive this recognition from ISG and are grateful for the acknowledgement of our hard work to be both a safe pair of hands and an innovative partner for growth in the software-driven world."
Rick Sullivan Vice President and General Manager of Applications at DXC
The ISG report highlighted DXC’s “expertise in serving clients in the airline, automotive, banking and capital market, insurance, life sciences, and travel and transportation industries.” It recognized the IP, growing talent base and “marquee partner ecosystem” that help drive stability and innovation for customers.
DXC customers realize up to 30% savings from their current applications management spend and a 50% increase in speed. They release new features faster, and significantly improve their customers’ experience and operational efficiencies. Learn more about DXC's Managed Applications.