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Hogan Core Banking Platform | DXC Technology Platforms

Hogan managed services

Reshape how your bank operates, improving efficiency, collaboration and knowledge management.


Adapting to developmental change in banking

The ever-changing nature of bank highlights the need for increasingly agile and efficiently governed processes. Hogan managed services focus on developing end-to-end operating models, building out critical business requirements, ensuring SLA compliance and nurturing a governance culture.

Hogan managed services

Embrace change and drive your operations forward with the transformative power of Hogan managed services. Our innovative and meticulously crafted solution streamlines your operations, maximizes efficiency, and boosts productivity within the dynamic and thriving landscape of today's business environment.

Transforming core capabilities

Hogan managed services encompasses a wide range of capabilities that drive successful transformation. From project and technology to change, quality and document management, these key enablers ensure a smooth transition from a traditional management approach to a Hogan managed service. We emphasize the significance of effective collaboration and cross-functional and autonomous work teams, highlighting how they encourage innovation, efficiency and better business outcomes.

Partnerships for success

Establishing strong client/service provider partnerships is a must, requiring clearly defined roles, mutual agreement, aligned responsibilities and regular communication. Our Hogan experts work with banks to chart their journey from initial staff augmentation to project-based initiatives and on to a comprehensive managed services model. This progression helps banks maximize the benefits of Hogan managed services at their own pace, ensuring a smooth transition and minimal disruption to existing processes.

Development catalysts

Hogan managed services are catalysts for transformative success. Our support ensures a seamless journey for banks as they adapt to market demands and redefine operations. Through optimizing infrastructure and embracing modernization initiatives, banks gain the competitive edge needed to thrive in the digital era. A Hogan managed service buries complexity and boosts sustainable growth, revolutionizing bank operations while positioning them for long-term success.




Hogan managed services

 

We provide a wide range of beneficial services that revolutionize the operational landscape, enabling financial institutions to reimagine their approach to banking.


Why Hogan?

Adaptive maintenance

Ensure continuous adaptability to meet evolving business requirements. Stay agile and responsive in a rapidly changing market.

Application enhancement and upgrade

Optimize the functionality and performance of Hogan applications, improving efficiency and enhancing user experience.

Corrective maintenance

Gain vital support to promptly resolve system issues and ensure stability and reliability, promptly resolving bugs and other issues.

Development environment management

Our proactive identification and resolution of potential issues is vital for maintaining business continuity.

General application support

Banks can rely on expert assistance to handle routine operations effectively.

Minor enhancements

Small-scale improvements enable banks to optimize processes and streamline workflows.

Perfective maintenance

Deliver exceptional customer experiences with continuously fine-tuned Hogan application performance and usability updates.

Preventive maintenance

Maintain business continuity with proactive identification and resolution of potential issues.


How Hogan managed services can help

 

Hogan managed services provides specialized skills that enable transformation, risk reduction and cost optimization within a true partnership.


Partnership, trust and transparency
Low or no‑risk only
Start with end in mind
Flexibility and accountability
Respectful and dignified transitions


Contact one of our experts




Leaders

Laura Devilliers
Global Program Manager, Hogan Product Development and Support

Connect with Laura

Arthur Wilson
Senior Project Manager, Hogan Core Banking


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Frequently asked questions

Hogan managed services is an offering that allows you to leverage our unique expertise in the technology to help you run or change your business more efficiently while optimizing costs.

Our Hogan specialists can take on project, technical, change and transition management to de-risk and streamline your digital transformation. Our Hogan managed services cover:

  • Adaptive, corrective, perfective and preventive maintenance
  • Application enhancement and upgrade
  • Development environment management
  • General application support
  • Minor enhancements

Hogan managed services allow our clients to:

  • Maximize operational efficiency
  • Optimize costs
  • De-risk digital transformation
  • Boost flexibility and agility, improving operational resilience as a result
  • Take advantage of our expertise in Hogan systems and industry-specific security and compliance
  • Ensure the Hogan installation meets current business requirements and demonstrates high performance
  • Meet new business requirements promptly and cost-efficiently

Our Hogan managed services are built on the following five cornerstone principles that allow us to deliver value to every client:

  • Building partnerships. Our partnership with clients is always based on mutual agreement and trust, regular and transparent communication, clearly defined roles and aligned responsibilities.
  • Mitigating risks. We opt for low-risk or no-risk solutions only to ensure minimal disruption to our clients’ business operations and protect their interests.
  • Starting with the end in mind. Our cooperation begins with identifying the client’s challenges and the system’s desired state and pinpointing the most suitable solution for our client’s unique context.
  • Maintaining flexibility and accountability. We have the agility it takes to meet our clients’ needs and requirements as they shift, all while tracking metrics to demonstrate our performance.
  • Facilitating people’s transition journey. We maximize the digital transformation ROI by ensuring our clients’ teams make the most out of changes in technologies and processes.

Don’t hesitate to contact us to discuss how Hogan managed services can help you overcome challenges and risks.

Tailored to meet your one-of-a-kind needs, our Hogan managed services’ capabilities include:

  • Project management. We take on all project management activities to ensure your project is aligned with your business needs and requirements and finished on time and within budget.
  • Technical management. From adaptive and corrective to preventative and perfective maintenance, our Hogan specialists ensure your core is always up-to-date and meets your business requirements.
  • Change management. We ensure your digital transformation journey is smooth, disruption-free and efficient. With our help, you can achieve your business goals while we identify necessary changes in processes and technologies and implement them.
  • Transition management. We monitor the transition to the desired state, pinpoint issues if they arise and help your teams adapt to changes.