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Sydney, Australia
DXC Connect
Insurance Executive Forum | Sydney

16 July 2024
An invitation-only forum for executive leaders from DXC Technology’s insurance customer community

Connecting DXC Technology’s insurance customer community

The DXC Connect customer community offered opportunities for insurance professionals from around the world to engage with other members of the DXC Insurance Software and BPS ecosystem. Through meaningful gatherings, DXC community members participated in thoughtful discussions, learned valuable industry and product information, and shared their feedback and insight.

Executive forums are our most exclusive events, reserved for leaders from our customer community. Thank you for joining our forum on 16 July 2024 at No.1 Martin Place in Sydney, Australia.

At DXC Connect Insurance Executive Forum

Through general sessions, product breakouts, roundtable discussions and unique networking experiences, executive forum attendees:

  • Connected with peers, DXC team members and industry leaders to discuss the trends affecting our industry and how to address them
  • Learned how DXC is investing in solutions to drive growth for your business and help you better serve your customers
  • Shared feedback about the innovations needed to succeed in the dynamic insurance environment — now and in the future

 

Learn what past executive forum attendees have said about the event

“High-calibre plenary sessions and panel discussions, engaging and insightful breakout sessions with industry peers, and good networking opportunity. The conference was very, very well organized.”

“It was very helpful to network with other customers facing similar problems/issues and collaborate on how we can help each other and/or avoid having to figure it out alone.”

“Good speakers. Great networking events. Plenty of information on product updates. Had everything a good conference needs.”

“The conference was a great opportunity to learn about DXC’s strategy and roadmap, network with other customers and provide feedback to DXC on their products.”


High-level agenda

 Hours and agenda are subject to change. Please note: Times are in AEST.
 

8:00 a.m. – 8:30 a.m. 
Breakfast and networking

8:30 a.m. – 8:40 a.m. 
Opening remarks

Seelan Nayagam, General Manager, APAC Region, DXC Technology
Michael Neary, Managing Director APJ MEA Insurance and Wealth, DXC Technology

 

8:40 a.m. – 9:30 a.m. 
Keynote

Annmarie Fini, Vice President Product and Customer Ecosystem, Insurance Software & BPS, DXC Technology
Tim Barrat, Operations Manager, Emergence
Catherine Osborne, Chief Claims Officer, Marsh Pacific Region

We will kick off our time together showcasing the investments we are making in our solutions, services and community to deliver on our customer commitments. Through product demonstrations, customer stories and insightful discussion of market dynamics, we’ll explore how your input is guiding our strategy and product roadmaps to help you succeed. From AI to Centres of Excellence, you’ll learn about the developments you can take advantage of now — and into the future!


9:30 a.m. – 9:45 a.m.
Break

9:45 a.m. – 11:00 a.m.
Breakout session | Claims keynote

Simon Bailey, General Manager, DXC Claims Management Services, DXC Technology
Joe Benson, Global Product Leader, Property & Casualty, DXC Technology
John Fleming, General Manager, DXC Claims Management Services, DXC Technology
Catherine Osborne, Chief Claims Officer, Marsh Pacific Region

During this session DXC Claims experts will share how we are investing in our solutions and services to drive outcomes for your business. From Centres of Excellence to artificial intelligence, from our Claims BPS offering to expansion of our ecosystem, you’ll learn how we are acting based on your input. You’ll see enhancements in action and have the opportunity to ask questions and share feedback.


9:45 a.m. – 11:00 a.m.
Breakout session | Global Specialty keynote

Steve Reid, Global Product Leader, Broking, DXC Technology
Matt Lye, Customer Engagement Manager, Insurance, DXC Technology
Abdul Sajwani, Service Delivery Manager, DXC Technology
Christopher Eyres, General Manager, Insurance Solutions, ANZ, DXC Technology
Nikil Deo, Head of Technology, Emergence

Join DXC Global Specialty experts as we explore investments we are making in our solutions and services to support brokers, (re)insurers and MGAs around the world, with a specific focus on the Australian market. We will discuss our commitment to meet you where you are, providing support for heritage applications while helping customers transform with modern, cloud-based enterprise solutions, including DXC Assure Broking and DXC Assure Commercial & Specialty.

We will also highlight DXC’s support for the transformation of the London Market through Lloyd’s Blueprint Two and how this could also benefit the market in Australia. We will leave ample time for questions and feedback, so please attend this session ready to interact with the DXC team and your peers.


11:00 a.m. – 11:30 a.m.
Networking break and refreshments

11:30 a.m. – 12:25 p.m.
General session: AI, value and the future of insurance technology

Bill Pieroni, Chief Executive Officer, ACORD

Back by popular demand! ACORD CEO Bill Pieroni returns to DXC Connect Insurance Executive Forum to present a fresh perspective on the key trends impacting the insurance industry and insurance technology, with a focus on the role of AI.


12:25 p.m. – 1:20 p.m.
Tackling evolving technology to drive high performance

Ryan Clayton, Head of Athletic Performance, ACT Brumbies
Stephen Larkham, Head Coach, ACT Brumbies
David Noble, Chief Executive Officer, Shell V-Power Racing Team
Dr Ryan Story, Team Principal & Co-Owner, Shell V-Power Racing Team

In this panel session we bring together leaders from two of our partners, Shell V-Power Racing Team and the ACT Brumbies rugby union team, to explore how technology can best be used to support teams and drive a high-performance culture. Hear how the longest-running Supercars team and the most successful Super Rugby franchise keep pace with technology and continue to excel.


1:20 p.m. – 1:30 p.m.
Closing remarks

Michael Neary, Managing Director APJ MEA Insurance and Wealth, DXC Technology

Speakers

Speakers

Speakers included DXC leaders and community members and industry professionals, including those highlighted below. Additional speakers were announced as the event approached.

Ryan Clayton
Head of Athletic Performance, ACT Brumbies
Annmarie Fini
Vice President, Product and Customer Ecosystem, Insurance Software & BPS, DXC Technology
Dr Ryan Story AM KCSG
Team Principal & Co-Owner, Shell V-Power Racing Team
Connection registration desk

Registration

This was an invitation-only event and seats were limited. When completing your registration, we asked the participants to use the email address their invitation was sent to. Registration requests from other email addresses were not accepted.
Jet wing

Venue and travel

DXC Connect Insurance Executive Forum took place at No.1 Martin Place, Sydney NSW 2000, Australia, one of the city’s most famous buildings. Headquarters to the Sydney General Post Office until 1996, No.1 Martin Place is now an award-winning workplace that gracefully blends past and present. Additional hotel and travel details were provided when you completed your registration.
Question marks

FAQ

Have questions? We have answers. Review the Frequently Asked Questions for information about attire, where to pick up your badge and more.

Thank you to our Community Partner Sponsor

AWS

Reimagine insurance business processes in the cloud and create business value with DXC Technology and AWS.

Thank you to our Platinum Sponsor

ServiceNow

ServiceNow makes the world work better for everyone. Our cloud‑based platform and solutions help digitalise and unify organisations so that they can find smarter, faster, better ways to make work flow.

Thank you to our Gold Sponsors

ACORD Solutions Group

Optimise the cost, speed and accuracy of consistent data exchange with DXC and ACORD Solutions Group’s next-generation digital solutions.

Dynatrace

DXC Technology solutions harness the power of the Dynatrace® software intelligence platform to transform faster, reduce time to issue resolution and deliver unrivalled user experiences. 

Thank you to our Silver Sponsor

Red Hat

The world’s leading provider of enterprise open-source software, Red Hat uses a community-powered approach to deliver reliable technologies.


If you have any questions about the venue, event logistics or special requests, please contact DXC Connect Events.