Customer Stories | Updated on June 26, 2025

Quick Takes

DXC helps keep some of the world’s leading companies running every day.

We partner with airlines at every step of the journey so they can keep flying. We help insurance companies automate and streamline the claims process. We make it easy for banks to spot trouble and safeguards their customers. And we ease the path to fully connected cars.

Here are some of the many ways we’re delighting clients at every turn:


Textron improves customer service with AI and automation
June 24, 2025

To meet rising expectations and support employees at scale, organizations are turning to automation and AI to modernize IT operations and improve the workplace experience.

To deliver a faster, more consistent experience for users worldwide, Textron streamlined and modernized its IT support and global services. From AI-powered chatbots to automated asset management, the company is resolving issues faster and building a smarter digital workplace, all while reducing costs. Read the story and watch video



Ventia wins faster with AI-powered bidding
June 30, 2025

For providers in critical infrastructure and essential services, crafting complex bids under pressure is a constant challenge. Using a custom-built generative AI solution from DXC and AWS, Ventia can automatically generate tailored bid responses by drawing on historical proposals and internal knowledge. This has slashed its proposal development time from days to minutes, allowing their experts to focus more on client needs. Read the story and watch video 


Reimagining entertainment with real-time insights
June 23, 2025

As entertainment services become increasingly on-demand and user-driven, data is key to creating bespoke experiences and viewer journeys. By streamlining data processing, performing 24x7 monitoring, and rebuilding its analytics and data platforms on the AWS cloud, Astro is turning data into action, delivering faster, more personalized user experiences, and leading in a fast-changing market. Read the story and watch the video


ISA Vias uses digital twins to create smarter, safer roads
June 4, 2025

Technology has become an essential ally in optimizing road infrastructure management. For ISA Vías in Chile, innovations such as digital twins are being used to simulate emergency scenarios and optimize traffic flow without risk to people or traffic. 
Read the story and watch video


Delivering life-saving drugs to market sooner
June 3, 2025

Quantum Regulatory Solutions helps pharmaceutical companies accelerate timeline by quickly and efficiently preparing FDA applications for human clinical trial approval- ultimately delivering critical treatments to patients faster. Read the story


AI helps feed the world
May 16, 2025

Facing the global challenge of sustainable food production, Syngenta turned to AI to boost efficiency and drive better outcomes for farmers. With a trusted 20-year partnership, DXC is helping Syngenta shift from IT operations to AI-powered innovation—while ensuring responsible data use every step of the way. Read the story and watch the video

Powering up post-merger
April 30, 2025

When two U.S. grocery chains merged to form Northeast Grocery, the new company needed to unify its operations under a shared vision. This included extending the life of its critical infrastructure and streamlining its system to pave the way for future growth and innovation. The result: $40 million in savings. Read the story and watch the video

Ferrovial uses AI agents to improve safety and efficiency
April 23, 2025

Construction projects are often complex, with tight margins, intricate logistics and critical safety requirements. Infrastructure company Ferrovial used DXC’s AI Workbench platform to deploy more than 30 AI agents into daily workflows to boost efficiency, minimize risk and improve employee safety. Read the story

Improving travel above and below the wing
April 23, 2025

Flying nearly 5K planes each day across the globe while carrying ~500K passengers is a daunting task. That’s why United Airlines is both modernizing its infrastructure to ensure critical operations run smoothly and releasing mobile apps to access critical flight information, manage schedules for pilots and crew, and keep airline passengers connected and informed during every step of the journey. "I think about mobile apps as kind of a travel concierge in your pocket," said VP of Digital at United Airlines, Grant Milstead.  Read the story and watch the videos

 

Putting automated driving to the test
April 16, 2025

To ensure safety in autonomous driving, the complex computer systems that vehicles rely on must be tested across thousands of real-world scenarios.  By converting natural language inputs into virtual driving simulations, automotive software company CARIAD is improving the testing process and creating safer, more reliable autonomous driving technology for Volkswagen Group cars. Read the story

Tailoring fashion with AI
March 17, 2025

AI is stepping into fashion and reshaping the customer experience.  Using predictive AI models and real-time insights, fashion giant Parfois is building a deeper understanding of its customer needs and delivering even more personalized recommendations — setting a new standard for shopping along the way. Read the story

 

Shaping the future of patient care
March 14, 2025

Traditional clinical trials can be slow and costly. But soon doctors will be able to use AI to personalize antibiotic prescriptions with just a few mouse clicks as part of a tool developed with Singapore General Hospital that empowers doctors to make critical decisions on antibiotic use in 90% of the time. Read the story

Putting AI on the fast track
February 24, 2025

Public transportation isn't just about moving passengers—it's about enhancing the journey. That's why the Hong Kong railway operator MTR is improving the experience for its thousands of employees who support millions of trips a day. Thanks to a 24/7 AI-powered contact center, MTR employees are enjoying reduced response rate times and improved overall efficiency.

 

Putting military families first
February 20, 2025

Providing quality housing for our nation’s military and their families is no small feat. But by moving its applications to SAP Cloud, Corvias can more easily manage the complex and numerous financial transactions required for maintaining and operating the thousands of homes it provides. Watch the video

Taking AI to new heights
February 13, 2025

AI is a game changer on the ground and in outer space. The European Space Agency developed an AI platform that will allow it to build GenAI agents and other AI-powered solutions to efficiently access high volumes of documents and data. Read the story

Driving in a human-machine world
February 2, 2025

Human-machine interfaces are revolutionizing the way we interact with our cars. Ferrari’s F80 supercar uses new HMI software that makes its in-car dashboards simpler and faster. We’re also helping Ferrari ensure that its systems have the agility to keep up with today’s pace of innovation. Read the story

Unlocking a treasure trove of data
January 20, 2025

Sifting through decades of bibliographic information is a laborous and painstaking task. The Italian Ministry of Cultural Heritage solved this challenge by using AI agents to connect millions of digital materials from over 6,500 libraries in Italy’s National Library Service. Read the story

Building from the ground up
January 10, 2025

Laying down flooring for major construction projects isn't as easy as it seems. Longevity, acoustics, sustainability, ease of mainenance and overall aesthetics need to be factored in. By moving its operations to a virtual cloud, the manufacturer Beaulieu International Group can now streamline this process and focus on trailblazing new flooring concepts.

Redefining patient-centric care
January 8, 2025

Providing care that's centered on the patient is getting more important as the number of aging and vulnerable patients grows. The Flemish Department of Care developed a digital platform that connects healthcare providers and caregivers so they can communicate and coordinate tasks from a single platform.

 

Starting small and thinking big
January 5, 2025

Many of our clients are benefiting by starting small with AI and then scaling up as they see results over time. A good example is Equitable Holdings, which replaced an expiring chatbot in just 30 days with one that made it easy for human agents to respond more accurately and faster (by 80%) to customer inquiries by analyzing thousands of documents in minutes. 

Preparing for an AI future
January 3, 2025

Clinging to outdated technology can be a roadblock to success in an AI-driven world. But by moving to a modern cloud-based application development platform, the German energy company Bayernwerk was able to simplify processes, improve accuracy and support the use of new technologies such as AI. Read the story

 

Using robotics to transform HR
November 13, 2024

Managing and integrating HR processes while delivering the care that patients need can be a daunting challenge for healthcare providers. But by using a robotics solution from DXC, the UK-based hospital group Barts Health was able to process ~80K case records and deliver more than 18K worth of man-hours in one year. Read the story

AI agents power the public sector
October 25, 2024

Government agencies often struggle with inefficient processes that can drain resources and frustrate taxpayers. By using AI agents, the Brussels Tax Department is improving call resolution through real-time coaching, delivering personalized responses to citizen queries, and consolidating data across multiple systems to reduce call times.  Read the story

 

Keeping production on track
August 28, 2024

Managing workforce data, operations and production is a challenge for any organization. The Australian coal producer Whitehaven successfully implemented a technology system for two acquired mine sites in record time. This included the smooth transition of the 2,200+ workforce and 150+ applications, along with a complete roll-out of an SAP system needed to operate the mines—within a record six months. Read the story

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