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Using AI “agents” to execute multi-step workflows (plan → call tools/APIs → check → escalate) under guardrails and human oversight to cut cycle time and errors.
Production-grade software agents that complete tasks (support tickets, QA testing, onboarding) by orchestrating enterprise data and tools with audit trails and SLAs.
Agents designed to automate repetitive, rules-heavy processes end-to-end while routing exceptions to people and learning from outcomes.
Voice-enabled agents for calls and voice UX (sales, service, IT helpdesk) with compliance recording, redaction, and handoff to human agents.
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