DXC Connect

5:00 p.m. – 8:00 p.m. | Welcome reception 
Setting the stage for an unforgettable conference, the welcome reception offers meaningful conversation and networking with peers and members of the DXC team. Reignite past relationships and create new partnerships that add value to your experience. The evening will include dinner and refreshments, all set against the elegant surroundings of Charleston’s new American Gardens.

8:00 a.m. – 9:00 a.m. | Breakfast and networking
Start your day with coffee and conversations! Join fellow executives and members of the DXC team for an informal breakfast. We’ll exchange ideas and build connections, all before sessions even begin.

9:00 a.m. – 10:30 a.m. | General session | Welcome and Keynote
Ray August, President, Insurance Software & BPS, DXC Technology
Jenna Colman, Global Offering Leader, Assure Smart Apps, DXC Technology 
Join us for an inspiring keynote that unveils the latest product innovations designed to help insurers accelerate business outcomes today, while preparing for what’s next. Through product demonstrations and customer success stories, we’ll explore how AI-driven solutions are transforming operations, enhancing agility and driving growth in a rapidly evolving market.

10:30 a.m. – 11:00 a.m. | Networking break
As you move between sessions, grab a drink, mingle with peers and discuss what you’ve learned so far!

10:30 a.m. – 11:00 a.m. | Assure Smart Apps Studio
During meals and session breaks, you’re invited to join DXC experts in the Assure Smart App Studio, our innovation hub for building intelligent, business-driven applications that streamline processes and deliver measurable impact. In this collaborative space, you will learn more about existing apps and share ideas for future ones. Ask questions, provide feedback or view a demonstration tailored to your business needs.

11:00 a.m. – 12:00 p.m. | General session
L&A | ASSURE LIFE+, BPS, CYBERLIFE, INGENIUM, LIFECOMM/LIFE 70 AND WMA

Breakout session | L&A keynote
Alex Cox, Product Leader, L&A, DXC Technology
Prateek Saxena, General Manager, Business Transformation, DXC Technology
Candace Thornton, Director of Product Advocacy, Insurance Software & BPS
Colleen Wells, Director, Product Management, Life & Annuities Portfolio
During this session specifically for L&A carriers, including customers using Assure and heritage solutions, we’ll discuss why digital transformation is a strategic necessity for L&A companies to remain competitive. Explore how DXC is leveraging emerging technologies to provide you with more options to drive business-driven transformation. You’ll discover how your priorities have influenced our investments and roadmap, see live demonstrations of our latest capabilities, and learn from peers and partners.

P&C CARRIER | ADVANCED BILLING, ADVANCED CLAIMS, ASSURE BILLING, ASSURE POINT, ASSURE P&C POLICY, EXCEED, GENIUS, POINT, SERIES II

Breakout session | P&C carrier keynote
Mike Adler, General Manager, Americas P&C, DXC Technology
Jenna Colman, Global Offering Leader, Assure Smart Apps, DXC Technology
Phillip Ehlen, Product Leader, P&C Carrier, DXC Technology
Jennifer Paolucci, Senior Manager, Americas P&C Insurance
Designed for P&C carriers using POINT, Exceed, Genius, Series II and our latest Assure versions, we’ll showcase how your priorities are shaping our investments and how our engineering and delivery innovations are revolutionizing your ownership experience. You’ll learn how our innovations uniquely address your immediate and strategic business challenges, with live demonstrations of our latest capabilities and transformation success stories from industry peers.

REINSURANCE | ASSURE REINSURANCE, ASSURE CEDE, SICS

Breakout session | Reinsurance keynote
Bjornar Evenshaug, Global Product Leader, Reinsurance, DXC Technology
Andi Thomas, Product Manager, Reinsurance, DXC Technology
Explore the latest solutions and capabilities designed to deliver real-world value to reinsurers. From enhancements to Assure Reinsurance and Assure Cede to Assure Smart Apps, we’ll demonstrate how DXC is empowering the reinsurance market through innovative solutions, ecosystem partnerships and a thriving community.

SELF-INSURED | ASSURE CLAIMS, ASSURE RISK MANAGEMENT AND LEGAL SOLUTIONS

Breakout session | Self-Insured keynote
Joe Benson, Product Leader, Self-Insured, DXC Technology
Verquel Buggs, Customer Care Coordinator – Claims, DXC Technology
Chris Charlton, General Manager, Self-Insured and Legal, DXC Technology
Richard Simmons, Sales Executive, DXC Technology
DXC is committed to driving innovation in the self-insured market, and we’re proving it with dedicated teams and transformative solutions. In this session, we’ll spotlight Assure Risk Management and show how DXC, in partnership with ServiceNow, is redefining the way self-insured organizations manage risk. Discover how Assure Risk Management, featuring Claims Management, Incident Management, and Workflow Orchestration, streamlines processes, accelerates claims handling and helps employees return to work faster.

12:00 p.m. – 1:30 p.m. | Lunch and networking
Fuel your afternoon with fresh ideas! By asking questions and sharing feedback from our morning sessions with peers and members of the DXC team, you’ll build relationships and drive innovation that lasts well beyond the conference.

12:15 p.m. – 1:00 p.m. | Deep-dive sessions
Back by popular demand! These sessions give you the chance to learn more about a topic, while connecting with peers and sharing stories over meals. Topics during this timeslot include:

• Assure Life+ migration/implementation
• Implementation and upgrade best practices and lessons learned for P&C Carriers
• Legal solutions community meeting
• Path to modernization for L&A carriers: Mapping out options for business transformation

Note: These are optional sessions for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your lunch and proceed to the indicated room.

12:00 p.m. – 1:30 p.m. | Assure Smart Apps Studio
Learn more about existing apps and share ideas for future ones. Ask questions, provide feedback or view a demonstration tailored to your business needs.

1:30 p.m. – 2:45 p.m. | Breakout sessions: Industry and product keynotes
L&A | ASSURE LIFE+, BPS, CYBERLIFE, INGENIUM, LIFECOMM/LIFE 70 AND WMA

Breakout session | Accelerating conversions with AI: Strategies, best practices and proven results
Alex Cox, Product Leader, L&A, DXC Technology
Patrick Molineux , Vice President, Global Offerings, DXC Technology
Darrel Ninneman, Sr. Manger Software Engineering and Conversion Accelerator Lead, DXC Technology
Rajendra Oli, Director, Business, DXC Technology
Join this session for an in-depth discussion of modern conversion strategies and tools that drive efficiency and reduce risk. Learn how DXC's AI-powered Conversion Accelerators are transforming conversions by streamlining processes, improving accuracy and delivering measurable business value. We'll discuss best practices and lessons learned from recent projects, providing actionable insights to ensure your next conversion project is faster, smarter and future-ready.

Note: This session will be offered during both the 1:30 p.m. and 3:15 p.m. timeslots.

L&A | ASSURE LIFE+, BPS, CYBERLIFE, INGENIUM, LIFECOMM/LIFE 70 AND WMA

Breakout session | Driving innovation with Assure Smart Apps for L&A insurers
Rajat Gambhir, Sr. Manager Business Advisory and Development, DXC Technology
Rick Kephart, Product Owner – Americas, Assure Smart Apps, DXC Technology
Mary Kaye Korzun, Product Leader, Life and Annuity Horizon solutions, DXC Technology
Jennifer Rees, Sr. Manager, DXC Assure Life+ System Architect, DXC Technology
Life & Annuity insurers face growing pressure to deliver faster, smarter and more customer-centric experiences. In this session, we’ll discuss how Assure Smart Apps addresses this growing pressure by helping insurers enhance service, control costs and accelerate outcomes. Discover how our new Claims Assistant is transforming claims management through automation, intelligent workflows and real-time insights. We’ll also discuss use cases for future Assure Smart Apps, such as data validation to remediate invalid or missing information and claims triage to review policies impacted by a loss.

Note: This session will be offered during both the 1:30 p.m. and 3:15 p.m. timeslots.

L&A | ASSURE LIFE+, BPS, CYBERLIFE, INGENIUM, LIFECOMM/LIFE 70 AND WMA

Breakout session | Future-proofing for 2100: Preparing your L&A software and business for the next century
Bryce Mohlenhoff, General Manager, Americas L&A Software, DXC Technology
Life insurers are writing policies today that will still be active well into the 22nd century. How can your technology and business strategy keep pace with this reality? In this session, we’ll discuss how to build software ecosystems and operational models that ensure longevity, adaptability and trust for decades to come. Highlighting lessons in resilience and cost-efficiency from legacy systems still in use after 50+ years, we’ll examine why generational durability matters and outline strategies for creating platforms that evolve with regulatory, demographic and technological shifts.

Note: This session will be offered during both the 1:30 p.m. and 3:15 p.m. timeslots.

L&A | ASSURE LIFE+, BPS, CYBERLIFE, INGENIUM, LIFECOMM/LIFE 70 AND WMA

Breakout session | Transforming operations for the digital era
Dan Stanovich, General Manager, Life BPS, DXC Technology
Mercedes Concepcion-Gray, DXC Technology
Learn how DXC’s Life Business Process Services (BPS) organization is evolving to meet the demands of a changing insurance landscape. Whether you’re a current BPS customer, or an L&A carrier looking to achieve operational excellence, in this session you’ll discover how DXC’s Assure BPM and Assure Smart App strategies are driving transformation, helping insurers embrace rapid change, optimize operations and accelerate digital adoption while safeguarding legacy systems. We’ll provide a high-level overview of our BPS offerings, share real-world experiences and lessons learned and open the session for a dialogue on the services you need to take your business into the future.

Note: This session will be offered during both the 1:30 p.m. and 3:15 p.m. timeslots.

L&A, P&C CARRIER, SELF-INSURED AND REINSURANCE | ALL SOLUTIONS

Breakout session | The Assure roadmap: Architecting the bridge from heritage to modernization
Jim Restivo, Vice President, Insurance Product Engineering, DXC Technology
Discover how Assure Architecture delivers agility, performance and security without needing a full system overhaul. This session breaks down our Protect, Extend, Transform strategy, highlighting practical benefits for now and the future. We'll cover the technical ecosystem behind our approach, including the modernization toolkit, Assure Smart Apps, Platform Integration Edition (PIE) and more.

P&C CARRIER | ADVANCED BILLING, ADVANCED CLAIMS, ASSURE BILLING, ASSURE POINT, ASSURE P&C POLICY, EXCEED, GENIUS, POINT, SERIES II

Breakout session | Assure Smart Apps for P&C carriers
Jenna Colman, Global Offering Leader, Assure Smart Apps, DXC Technology
Prateek Saxena, General Manager, Business Transformation, DXC Technology
In this session, we’ll showcase DXC’s Assure Smart Apps for P&C carriers, including Customer One View, Product Configuration Assistant and Underwriter Assistant. Learn how these innovative tools streamline underwriting workflows, improve decision-making and enhance collaboration across the policy lifecycle. Through demonstration and real-world examples, we'll discuss how Assure Smart Apps can help your organization achieve operational excellence and competitive advantage.

REINSURANCE | ASSURE REINSURANCE, ASSURE CEDE, SICS

Breakout session | Unlocking value through upgrades: Assure Reinsurance and Assure Cede
David Healy, Sr. Manager, Reinsurance Delivery Americas, DXC Technology
Neil Woodman, Director, Business Advisory and Development, Reinsurance, DXC Technology
Upgrading your reinsurance solutions isn’t just about staying current; it’s about unlocking new capabilities and driving measurable business value. In this session, we’ll explore the benefits of upgrading to Assure Reinsurance and Assure Cede, including enhanced functionality, improved integrations and greater operational efficiency. Our experts will share available upgrade services and highlight real-world success stories from insurers who have made the transition.

SELF-INSURED | ASSURE CLAIMS, ASSURE CLAIMS MANAGEMENT, LEGAL SOLUTIONS

Breakout session | Assure Smart Apps for Self-Insured: Streamlining vendor, incident and claims management
Nora Barnett, Associate Presales Representative, DXC Technology
Chris Charlton, General Manager, Self-Insured and Legal, DXC Technology
Stephanie Lyons, Principal Solution Architect - Smart Apps, DXC Technology
Managing claims for self-insured organizations requires speed, accuracy and transparency. In this session, discover how DXC’s Assure Smart Apps simplify and enhance critical processes such as vendor management, incident tracking and claims summarization. Learn how these intelligent tools, such as our Incident Management Smart App improve, operational efficiency, reduce administrative burden and deliver actionable insights for better decision-making. We’ll share practical use cases and demonstrate how Assure Smart Apps can help self-insured entities gain control, improve compliance and deliver a superior experience for stakeholders.

2:45 p.m. – 3:15 p.m. | Networking break and Assure Smart Apps Studio

3:15 p.m. – 4:30 p.m. | Afternoon sessions

L&A | ASSURE LIFE+, BPS, CYBERLIFE, INGENIUM, LIFECOMM/LIFE 70 AND WMA

Breakout session | Accelerating conversions with AI: Strategies, best practices and proven results
Alex Cox, Product Leader, L&A, DXC Technology
Patrick Molineux , Vice President, Global Offerings, DXC Technology
Darrel Ninneman, Sr. Manger Software Engineering and Conversion Accelerator Lead, DXC Technology
Rajendra Oli, Director, Business, DXC Technology
Join this session for an in-depth discussion of modern conversion strategies and tools that drive efficiency and reduce risk. Learn how DXC's AI-powered Conversion Accelerators are transforming conversions by streamlining processes, improving accuracy, and delivering measurable business value. We'll discuss best practices and lessons learned from recent projects, providing actionable insights to ensure your next conversion project is faster, smarter and future-ready.

Note: This session will be offered during both the 1:30 p.m. and 3:15 p.m. timeslots.

L&A | ASSURE LIFE+, BPS, CYBERLIFE, INGENIUM, LIFECOMM/LIFE 70 AND WMA

Breakout session | Driving innovation with Assure Smart Apps for L&A insurers
Rajat Gambhir, Sr. Manager Business Advisory and Development, DXC Technology
Rick Kephart, Product Owner – Americas, Assure Smart Apps, DXC Technology
Mary Kaye Korzun, Product Leader, Life and Annuity Horizon solutions, DXC Technology
Jennifer Rees, Sr. Manager, DXC Assure Life+ System Architect, DXC Technology
Life & Annuity insurers face growing pressure to deliver faster, smarter and more customer-centric experiences. In this session, we’ll discuss how Assure Smart Apps addresses this growing pressure by helping insurers enhance service, control costs and accelerate outcomes. Discover how our new Claims Assistant is transforming claims management through automation, intelligent workflows and real-time insights. We’ll also discuss use cases for future Assure Smart Apps, such as data validation to remediate invalid or missing information and claims triage to review policies impacted by a loss.

Note: This session will be offered during both the 1:30 p.m. and 3:15 p.m. timeslots.

L&A | ASSURE LIFE+, BPS, CYBERLIFE, INGENIUM, LIFECOMM/LIFE 70 AND WMA

Breakout session | Future-proofing for 2100: Preparing your L&A software and business for the next century
Bryce Mohlenhoff, General Manager, Americas L&A Software, DXC Technology
Life insurers are writing policies today that will still be active well into the 22nd century. How can your technology and business strategy keep pace with this reality? In this session, we’ll discuss how to build software ecosystems and operational models that ensure longevity, adaptability and trust for decades to come. Highlighting lessons in resilience and cost-efficiency from legacy systems still in use after 50+ years, we’ll examine why generational durability matters and outline strategies for creating platforms that evolve with regulatory, demographic and technological shifts.

Note: This session will be offered during both the 1:30 p.m. and 3:15 p.m. timeslots.

L&A | ASSURE LIFE+, BPS, CYBERLIFE, INGENIUM, LIFECOMM/LIFE 70 AND WMA

Breakout session | Transforming operations for the digital era
Dan Stanovich, General Manager, Life BPS, DXC Technology
Mercedes Concepcion-Gray, BPS Strategy and GTM, DXC Technology
Learn how DXC’s Life Business Process Services (BPS) organization is evolving to meet the demands of a changing insurance landscape. Whether you’re a current BPS customer, or an L&A carrier looking to achieve operational excellence, in this session you’ll discover how DXC’s Assure BPM and Assure Smart App strategies are driving transformation, helping insurers embrace rapid change, optimize operations and accelerate digital adoption while safeguarding legacy systems. We’ll provide a high-level overview of our BPS offerings, share real-world experiences and lessons learned and open the session for a dialogue on the services you need to take your business into the future.

Note: This session will be offered during both the 1:30 p.m. and 3:15 p.m. timeslots.

P&C CARRIER | ADVANCED BILLING, ASSURE BILLING, ASSURE P&C POLICY, ASSURE POINT, EXCEED BILLING, POINT

Breakout session | Reducing risk, increasing speed: AI‑driven conversions for P&C
Eamon Kelly, Center of Excellence Lead – P&C Policy and Billing, DXC Technology
Jennifer Paolucci, Senior Manager, Americas P&C Insurance
Discover how P&C insurers are accelerating conversions with AI‑driven strategies and tools. This session explores how tools like Conversion Accelerator streamline conversions by automating data profiling, mapping and validation – reducing risk while shortening delivery timelines. Leaders will discuss proven approaches for replacing legacy systems, improving data quality and ensuring smoother transitions to the latest policy, billing and claims platforms. Gain practical insight into how AI and automation are reshaping outcomes and enabling faster, more predictable transformation.

SELF-INSURED | ASSURE RISK MANAGEMENT, ASSURE CLAIMS, LEGAL SOLUTIONS

Breakout session | Workers’ compensation and liability reimagined: Efficiency, insight and future readiness
Lindsey Mann, Sales Support Manager, DXC Technology
Jill Tarantini, Senior Manager, Sales Enablement, DXC Technology
Terry Walker, Sales Solution Analyst, DXC Technology
Self‑insured employers and litigation managers face increasing pressure to maintain profitability while managing rising claim severity, costs and evolving regulatory demands across both workers’ compensation (WC) and liability programs. To stay efficient, organizations must connect multiple systems and data sources to gain actionable insights for risk prevention, cost containment, litigation management and effective return‑to‑work and case handling. In this session, we’ll explore how simplified integrations, streamlined workflows and advanced analytics can transform WC and liability operations and position your organization for long‑term success. We’ll also highlight recent innovation from our work in Australia and what it means for global customers.

P&C CARRIER | ASSURE BILLING, ASSURE POLICY, EXCEED, GENIUS, POINT, GENIUS

Breakout session | Modernizing P&C operations to tackle capability debt
Norm Aycock, General Manager, Property and Casualty Business Process Services, DXC Technology Vijai John, Growth and Strategy Leader, Property and Casualty Business Process Services, DXC Technology
P&C insurers are under increasing pressure to deliver faster, smarter and more cost-effective services while adapting to market changes and customer expectations. Discover how DXC is partnering with P&C carriers to modernize operations by reducing administrative complexity, increasing automation and leveraging analytics for better decision-making. We’ll explore strategies for integrating core systems, improving operational agility and enabling digital transformation. Join this session to learn how modern BPS solutions can drive efficiency and scalability for your organization, now and in the future.

REINSURANCE | ASSURE REINSURANCE, ASSURE CEDE, SICS

Breakout session | Customer-led innovation: Inside DXC’s Reinsurance Special Interest Groups
Bjornar Evenshaug, Global Product Leader, Reinsurance, DXC Technology
Andi Thomas, Product Manager, Reinsurance, DXC Technology
Customer feedback is shaping the future of DXC's reinsurance solutions. In partnership with our customers, DXC has launched several Special Interest Groups focusing on key product capabilities and market requirements. Chaired by industry peers, these groups are driving innovation and collaboration on topics that matter most to reinsurers. In this session, we’ll take a deep dive into these groups' initiatives and progress, share insights on how they’re influencing product evolution, and gather your input on future areas of focus. Join us to ensure your voice helps shape the next wave of solutions and community engagement.

4:30 p.m. – 5:30 p.m. | Assure Smart Apps Studio
Learn more about existing apps and share ideas for future ones. Ask questions, provide feedback or view a demonstration tailored to your business needs.

6:00 p.m. – 9:00 p.m. | Evening networking event
Join us for a memorable evening of networking and dining at the historic Lowndes Grove estate. Overlooking the Ashley River, stunning waterfront views will provide a perfect backdrop for guests to unwind while deepening relationships made throughout the forum.

7:45 a.m. – 9:00 a.m. | Breakfast and networking 

8:00 a.m. – 8:45 a.m. | Assure Smart Apps Studio
Learn more about existing apps and share ideas for future ones. Ask questions, provide feedback or view a demonstration tailored to your business needs.

8:00 a.m. – 8:45 a.m. | Deep-dive sessions
Back by popular demand! These sessions give you the chance to learn more about a topic, while connecting with peers and sharing stories over meals. Topics during this timeslot include:

• Ingenium Community Meeting
• Opportunities and challenges for self-insured employers
• Path to modernization for P&C Carriers: Mapping out options for transformation
• Tackling capability debt with Managed Services & BPS (L&A)

9:00 a.m. – 10:00 a.m. | General session | The agentic shift: Strategies for insurance transformation and growth
Bill Pieroni, Global Growth and Strategy Executive, Insurance Software & BPS, DXC Technology
Highly regarded in the industry and among DXC community members, Bill Pieroni returns to the executive forum stage to discuss how Agentic AI is redefining insurance economics and operations. This session explores the evolution from traditional AI to agentic systems, their impact on underwriting, claims and operations, as well as strategies for measurable value creation. During this session, you’ll gain evidence-based insights on governance, capability realignment and adoption pathways to avoid transformation pitfalls and learn approaches to translate strategic intent into action and position your enterprise for long-term competitiveness.

10:00 a.m. – 10:30 a.m. | Networking break and Assure Smart Apps Studio

10:30 a.m. – 11:30 a.m. | General session | Roundtable discussions
Hosted by Mike Adler General Manager, Americas P&C, DXC Technology, and Bryce Mohlenhoff, General Manager, Americas L&A Software, DXC Technology
Gather at topic-focused tables alongside DXC team members to share ideas, ask questions and explore challenges and opportunities. Building on Bill Pieroni’s insights into the future of the industry, these conversations are your chance to guide us. What do you need from DXC as a partner to successfully navigate the evolving landscape? Where can we invest to make the most impact for your business?

11:30 a.m. – 11:45 a.m. | General session | Closing remarks
Marking the official close of our conference, we’ll recap key takeaways and final insights from our time together, while highlighting what members of the DXC insurance community can expect next.

For attendees looking for a little extra time together, lunch and extended networking sessions will follow these closing remarks.

11:45 a.m. – 12:15 p.m. | Lunch
Whether you are getting ready to depart or fueling up for our extended networking sessions, we hope you’ll join one final meal, sharing food, ideas and business cards, so you can continue conversations once you return home.

12:15 p.m. – 1:15 p.m. | Extended networking sessions I
Make the most of your time at the DXC Connect Insurance Executive Forum! Based on customer feedback, we’ve added additional networking opportunities to the agenda. These sessions bring you together with peers and DXC experts to exchange strategies, share best practices and discuss lessons learned, helping you build valuable connections and insights. Session topics include:

• Improving time to value when launching new products (L&A)
• Improving time to value when launching new products (P&C)
• Implementation, upgrade and conversion lessons learned and best practices (L&A)
• Navigating change in a digital insurance era: Discussion of change management strategies, challenges and opportunities (P&C Carrier, Reinsurance and Self-Insured)
• Self-Insured discussion on future Assure Smart Apps opportunities

1:30 p.m. – 2:30 p.m. | Extended networking sessions II
Make the most of your time at the DXC Connect Insurance Executive Forum! Based on customer feedback, we’ve added additional networking opportunities to the agenda. These sessions bring you together with peers and DXC experts to exchange strategies, share best practices and discuss lessons learned, helping you build valuable connections and insights. Session topics include:

• Deploying AI to advance business objectives (L&A)
• The new operating model: Cross-Functional Teams, Shared Outcomes and platform thinking; How AI is bringing IT and business together (P&C Carier, Reinsurance and Self-Insured)
• Legal – responding to softening Premium market