8:00 a.m. – 9:00 a.m. | Breakfast and networking
Start your day with coffee, cuisine and conversations that will fuel your morning!
9:00 a.m. – 9:15 a.m. | Welcome
Seelan Nayagam, President, Asia Pacific & MEA, DXC Technology
Sashi Rajagopal, Director, Insurance Software, APJ-MEA, DXC Technology
Join us as the formal agenda for our executive forum begins. During the opening remarks, you’ll learn what to expect from the forum, as well as how to make the most of our time together.
9:15 a.m. – 10:30 a.m. | General session | Keynote
Ray August, President, Insurance Software & BPS, DXC Technology
Anette Bronder, Chief Global Technology Product Officer, Prudential
Jenna Coleman, Global Product Director, Assure BPM, DXC Technology
Chad Hersch, Global Life Insurance Industry Lead, AWS
Bob James, Chief Executive Officer Correct, Velonetic
Sagar Kinhekar, Chief Operating Officer, Allianz
Jan Morgenthal, Chief Transformation Officer, ServiceNow
Joseph Yu, Chief Technology Officer, MSIG
Delivering on our commitments to meet you where you are and act based on your feedback, DXC Insurance Software & BPS is continuing to invest in areas that help you maximize the value you receive from your DXC solutions. Through product demonstrations, customer stories and engaging discussion of market dynamics, Keynote will explore results and achievements from the past year, along with DXC’s strategic vision for the future.
10:30 a.m. – 11:00 a.m. | Networking break
11:00 a.m. – 12:00 p.m. | General session | Agentic AI: The intelligence architecture that will redefine insurance
Bill Pieroni, Global Strategy and Growth Leader, Insurance Software & BPS, DXC Technology
The insurance industry is undergoing a once-in-a-generation transformation driven by agentic AI—intelligent systems capable of adaptive, self-directed decision-making across the value chain. As early adopters accelerate past lagging incumbents, the gap between capability maturity levels grows into a structural divide, reshaping cost models, customer experiences and competitive dynamics. This session will showcase practical, high-impact examples of AI in underwriting, claims and benefits, and outline what it takes to transition from automation to orchestration. The presentation addresses strategic imperatives and real-world execution paths through the lens of 5 key questions:
- What is agentic AI, and how does it differ from conventional automation or machine learning approaches?
- In what ways can agentic AI reinvent core insurance capabilities?
- What are the risks of failing to fully leverage agentic AI?
- How does agentic AI enable structural cost reduction, improved margins and scalable growth?
- What technology, talent and governance elements are essential to successful AI transformation?
12:00 p.m. – 1:15 p.m. | Lunch and networking
Continue making valuable connections with members of the DXC community over lunch. Exchange ideas and continue conversations from the morning sessions with members of the DXC team, partners and peers!
1:15 p.m. – 2:30 p.m. | Breakout session | Ingenium keynote: Strategies for reducing technical debt and driving modernization
Sada Kalidas, Global Product Leader, Ingenium, DXC Technology
Kumar Yagnaraman, Global Product Manager, Ingenium, DXC Technology
DXC is committed to empowering our global Ingenium customer community with enhanced capabilities that reduce technical debt and drive modernization. Join our experts for an in-depth look at DXC’s modernization strategies—including cloud migration, platform transformation, and accelerator programs—designed to help you maximize the value of your Ingenium investment. Learn how we’re addressing your feedback through simplified, consolidated and innovative solutions that support your digital transformation journey. Discover our Protect, Extend, Transform framework, explore real-world success stories, and connect with peers to share insights and collaborate on shaping the future of Ingenium together.
Breakout session | Integral keynote: Transforming together
Balaji Bhakthavatchalam, Client Partner, Insurance, DXC Technology
Andrew Dart, Director, Integral Solutions and AI, DXC Technology
Ian Gammie, Software Engineer, DXC Technology
Venkatesh Senthamarai, Chief Architect Integral, DXC Technology
Neil Trussler, Global Product Leader, Integral, DXC Technology
Join this session to explore how we are supporting your transformation journey through new and enhanced solutions and services. During this session, we will demonstrate recent innovations to support your business priorities and discuss how your feedback has influenced these developments. Whether you are considering a transformation to DXC Assure Integral, or looking to extend your heritage solution, you will learn how DXC can help support your business priorities.
Breakout session | Global Specialty keynote: Innovation for the future of Global Specialty Insurance
Bob James, Chief Executive Officer, Velonetic
Patrick Molineux, Vice President, Global Offerings, Insurance Software & BPS, DXC Technology
Steve Reid, Global Product Leader, Broking, DXC Technology
Join this session, designed specifically for our Broking, Commercial & Specialty and Reinsurance attendees, to explore how DXC is shaping the future of specialty insurance with globally supported, AI-enabled, SaaS-based innovation. We will review new and enhanced capabilities, solutions and partnerships designed to increase automation, reduce costs, address capability debt and ensure scalable, connected operations across markets.
Breakout session | Reinsurance keynote: Empowering transformation and operational excellence
Bjornar Evenshaug, Global Product Leader, Reinsurance, DXC Technology
John Madayese, Senior Manager - Strategy & Digital Transformation, Continental Re
Through DXC solutions, our ecosystem partnerships and our thriving community, we empower the reinsurance market to drive digital transformation and operational excellence. During this session, we’ll showcase the general availability of Assure Reinsurance and Assure Cede and highlight collaboration and results from early adopters. We’ll examine capabilities that deliver real-world value and business efficiency, including secure APIs, emerging AI features, and managed services supporting your operations.
2:30 p.m. – 3:00 p.m. | Networking break
3:00 p.m. – 3:45 p.m. | Breakout session | London Market spotlight and Q&A
Bob James, Chief Executive Officer, Velonetic
Patrick Molineux, Vice President, Global Offerings, Insurance Software & BPS, DXC Technology
Steve Reid, Global Product Leader, Broking, DXC Technology
Broking and Commercial & Specialty attendees are invited to join this informal, discussion-based session with DXC and Velonetic leaders to explore what’s happening in the London Market – and what it means for markets around the world, including here in Singapore.
Breakout session | Transforming life insurance: AI's role in growth, engagement and differentiation
Jenna Colman, Global Product Director, Assure BPM, DXC Technology
Andrew Dart, Director, Integral Solutions and AI, DXC Technology
AI is doing more than just streamlining operations – it is poised to transform the insurance industry. In this session, we’ll explore some of the greatest points of leverage for AI in life insurance, including expanding markets, empowering customers and redefining advisor roles. We will discuss how agentic AI, personalized engagement and decision-ready systems can unlock new segments, boost retention and create differentiated value in an increasingly competitive landscape.
Breakout session | Reinsurance community meeting
Bjornar Evenshaug, Global Product Leader, Reinsurance, DXC Technology
Reinsurance customers, join this interactive session for more details on Assure Reinsurance and Assure Cede general availability, customers’ upgrade plans and product roadmap priorities.
3:45 p.m. – 4:00 p.m. | Break
4:00 p.m. – 4:50 p.m. | General session | Roundtable discussions
In these discussion-based sessions, you’ll connect with others in the same product family as you, along with DXC experts. What will you discuss? Anything that is top of mind for your group – from exploring announcements made in morning sessions to sharing best practices and industry trends. This session is all about fostering connections among community members and learning from your perspectives.
4:50 p.m. – 5:00 p.m. | Closing remarks
As the formal agenda for the executive forum concludes, we’ll highlight key insights and what to expect next for the DXC Connect Insurance Community.
5:00 p.m. – 5:30 p.m. | Reception
5:30 p.m. – 8:30 p.m. | Networking dinner
Join us for an evening of connection and conversation. During the reception and networking dinner, you will enjoy exceptional cuisine and drinks while building relationships with industry peers, partners and DXC experts. Exchange insights, build connections and spark collaboration that will last long after the event concludes!
