8:00 a.m. – 9:00 a.m. | Breakfast and networking
9:00 a.m. – 9:10 a.m. | Welcome
Seelan Nayagam, General Manager, APAC Region, DXC Technology
Sashi Rajagopal, Director, Insurance Software, APJ-MEA, DXC Technology
9:10 a.m. – 10:10 a.m. | General session | Keynote
Ray August, President, Insurance Software & BPS, DXC Technology
Tony Chan, APJ-MEA Delivery Lead, DXC Technology
Paul Cheng, COO, Allianz Asia Pacific
Annmarie Fini, Vice President Product and Customer Ecosystem, Insurance Software & BPS, DXC Technology
Samuel Ruugia, CIO, Kenya Re
Mohit Sharma, Head of Operations, Asia Pacific, Middle East and Africa, LLoyd's
Jimmy Tong, Managing Director General Insurance, Great Eastern
DXC Insurance Software & BPS President Ray August will kick off our time together by showcasing the investments we at DXC Technology are making in our solutions, services and community to deliver on our customer commitments. Through product demonstrations, customer stories and insightful discussion of market dynamics, we’ll explore how your input is guiding our strategy and product roadmaps to help you succeed. From AI to Centres of Excellence, you’ll learn about the developments you can take advantage of now – and into the future.
10:10 a.m. – 10:30 a.m. | Break
10:30 a.m. – noon | Breakout sessions
Join DXC product experts as they share key technology improvements that are driving more value for you. Learn how we are acting on your feedback, see enhancements in action, and hear from other customers who are using DXC solutions and services to meet their business objectives. Plus, you’ll have the opportunity to ask questions and share your feedback. Breakout sessions include:
Breakout session | Integral keynote
Tony Chan, APJ-MEA Delivery Lead, DXC Technology
Beverly Chapman, Product Delivery Manager, Insurance, DXC Technology
Ian Gammie, Software Engineer, DXC Technology
Mukul Jain, ASEAN Delivery Lead, DXC Technology
Pushpraj Singh Patel, Director, Software Engineering and CoE Lead, Integral, DXC Technology
Wan Liang Ping, IT Transformation Leader, Great Eastern
Neil Trussler, Global Product Leader, Integral, DXC Technology
DXC Integral experts will explore how we are driving innovation that matters to our customers, aligning our roadmap to your needs. During this session, we’ll discuss our commitment to meet you where you are and support all phases of your digital transformation journey. Plus, you’ll have the opportunity to connect with other Integral and Life/400 customers, ask questions and share your feedback.
Breakout session | Ingenium keynote
Ajay Bhamre, Head of Applications and Business Solutions
Aditya Birla Sun Life Insurance Company Limited
Sada Kalidas, Product Owner, Ingenium Product Family, DXC Technology
Tae Ho Kim, Senior Manager, KB Life Insurance
Ashish Mishra, CoE Lead, Ingenium Product Family, DXC Technology
Kumar Yagnaraman, Global Product Manager, Ingenium Product Family, DXC Technology
During this interactive session, we will share how DXC is empowering your growth with Ingenium. You will learn ways we are taking action on your feedback – investing in simplification, consolidation and modernisation. As we highlight recent investments in our solutions, services and community, you’ll gain insight and share feedback on how we can shape the future together.
Breakout session | Reinsurance keynote
Bjornar Evenshaug, Global Offering Manager, Reinsurance, DXC Technology
Leslie Shang-Simpson, CIO, Ghana Re
Fabio Venturi, CoE Lead, Reinsurance, DXC Technology
Discover how DXC is delivering on our customer commitments and driving innovation aligned to your requirements in this interactive session. From AI to web UX and automation, we’ll explore investments we are making to help you increase value and optimise costs. You’ll see enhancements in action and have the opportunity to ask questions and share feedback.
Breakout session | Global Specialty Property & Casualty (Re)Insurance keynote
Martin Kelsh, Business Development Director, Insurance, UK & Europe, DXC Technology
Chris Kirby, Global Product Leader, Commercial & Specialty
Steve Reid, Global Product Leader, Broking
Mohit Sharma, Head of Operations, Asia Pacific, Middle East and Africa, Lloyd’s
Join DXC Global Specialty Property & Casualty (Re)Insurance experts to explore how DXC’s solutions are helping brokers, insurers and reinsurers around the world achieve their business objectives. We will discuss the current challenges and opportunities for the industry and our commitment to meet you where you are, providing support for heritage applications while helping you transform with modern, cloud-based enterprise solutions, including DXC Assure Broking and DXC Assure Commercial & Specialty.
We will also highlight DXC’s support for the digital transformation of the London Insurance Market through Lloyd’s and the International Underwriting Association (IUA), also known as Blueprint Two, and how this could also benefit the market in Singapore. We will leave ample time for questions and feedback, so please attend this session ready to interact with the DXC team and your peers.
Noon – 1:10 p.m. | Lunch and networking
1:10 p.m. – 2:10 p.m. | General session | Insights in action: Stories and strategies for transformation
Alp Altun, Program Director, Prudential
Paul Cheng, Chief Operating Officer, Allianz PNB, Philippines
Chad Hersh, Global Life Insurance Industry Lead, AWS
Loh Wai Lee, General Manager, Head of IT & Digital Dai-ichi Life Insurance Asia Pacific Pte. Ltd.
Samuel Ruugia, Head of Information Communication and Technology, Kenya Re
Hosted by Tony Chan, APJ-MEA Delivery Lead, DXC Technology
How are insurers and reinsurers transforming their businesses to compete more effectively and stay relevant amidst dynamic market conditions? Through a series of fireside chats, participants will delve into this question, exploring aspects such as:
- Industry trends and the changes needed to address those trends
- Barriers to change and strategies to overcome them
- Impacts of change on customers and employees
During a final fireside chat, we’ll discuss options for your transformation journey and explore partnerships and innovations that support your unique needs.
2:10 p.m. – 2:50 p.m. | General session | Roundtable discussions
In these discussion-based sessions, you’ll connect with others in the same product family as you, along with DXC experts. What will you discuss? Anything that is top of mind for your group – from exploring announcements made in morning sessions to sharing best practices and industry trends. This session is all about fostering connections among community members and learning from your perspectives
2:50 p.m. – 3:10 p.m. | Break
3:10 p.m. – 3:50 p.m. | General session | Panel discussion: Enhancing customer experience through technology
Max Ang, Research Advisor, Celent
Alex Lim, Senior Director, Partner and Alliance, Dynatrace
Garret Teoh, Regional Enterprise Architect, Data & AI, Allianz
Moderated by Joel Dane, Director of Alliances and Partnerships, DXC Technology
How are organisations using AI and other technologies to enhance the customer experience? Expert panellists will explore this question by discussing trends and examples, including how companies are increasing touchpoints with customers, what data they use to drive product development decisions, how they balance efficiency with improvements, and what the predictions are for the future.
3:50 p.m. – 4:50 p.m. | General session | AI, value and the future of insurance technology
Bill Pieroni, Chief Executive Officer, ACORD
Back by popular demand! ACORD CEO Bill Pieroni returns to DXC Connect Insurance Executive Forum to present a fresh perspective on the key trends impacting the insurance industry and insurance technology, with a focus on the role of AI.
4:50 p.m. – 5:00 p.m. | Closing remarks
5:00 p.m. – 5:30 p.m. | Reception
5:30 p.m. – 8:30 p.m. | Networking dinner
Continue making connections during our evening event, where you’ll enjoy exceptional cuisine and meaningful conversation with DXC Connect community members.
