8:00 a.m. – 9:00 a.m. | Breakfast and networking
9:00 a.m. – 9:10 a.m. | Welcome
Annmarie Fini, Vice President, Product and Customer Ecosystem, Insurance Software & BPS, DXC Technology
9:10 a.m. – 10:10 a.m. | General session | Keynote
Ray August, President, Insurance Software & BPS, DXC Technology
And guests
DXC Insurance Software & BPS President Ray August will kick off our time together by showcasing the investments we at DXC Technology are making in our solutions, services and community to deliver on our customer commitments. Through product demonstrations, customer stories and insightful discussion of market dynamics, we’ll explore how your input is guiding our strategy and product roadmaps to help you succeed. From AI to Centres of Excellence, you’ll learn about the developments you can take advantage of now – and into the future.
10:10 a.m. – 10:30 a.m. | Break
10:30 a.m. – noon | Breakout sessions
Join DXC product experts as they share key technology improvements that are driving more value for you. Learn how we are acting on your feedback, see enhancements in action, and hear from other customers who are using DXC solutions and services to meet their business objectives. Plus, you’ll have the opportunity to ask questions and share your feedback. Breakout sessions include:
- Ingenium keynote
- Integral keynote
- Global Specialty keynote
- Reinsurance keynote
Noon – 1:10 p.m. | Lunch and networking
1:10 p.m. – 1:50 p.m. | General session | Insights in action: Stories and strategies for transformation
How are insurers and reinsurers transforming their businesses to compete more effectively and stay relevant amidst dynamic market conditions? Through a series of fireside chats, participants will delve into this question, exploring aspects such as:
- Industry trends and the changes needed to address those trends
- Barriers to change and strategies to overcome them
- Impacts of change on customers and employees
1:50 p.m. – 2:50 p.m. | General session | Details to come
2:50 p.m. – 3:10 p.m. | Break
3:10 p.m. – 3:50 p.m. | General session | Panel discussion: Enhancing customer experience through technology
How are organisations using AI and other technologies to enhance the customer experience? Expert panellists will explore this question by discussing trends and examples, including how companies are increasing touchpoints with customers, what data they use to drive product development decisions, how they balance efficiency with improvements, and what the predictions are for the future.
3:50 p.m. – 4:50 p.m. | General session | AI, value and the future of insurance technology
Bill Pieroni, Chief Executive Officer, ACORD
Back by popular demand! ACORD CEO Bill Pieroni returns to DXC Connect Insurance Executive Forum to present a fresh perspective on the key trends impacting the insurance industry and insurance technology, with a focus on the role of AI.
4:50 p.m. – 5:00 p.m. | Closing remarks
5:00 p.m. – 6:00 p.m. | Reception
6:00 p.m. – 9:30 p.m. | Networking dinner
Continue making connections during our evening event, where you’ll enjoy exceptional cuisine and meaningful conversation with DXC Connect community members.