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DXC Connect
Insurance Executive Forum | Singapore

18 – 19 July 2023
An invitation-only forum for executive leaders from DXC Technology’s insurance customer community

Connecting DXC Technology’s insurance customer community

The DXC Connect customer community offers opportunities for insurance professionals from around the world to engage with other members of the DXC Insurance Software and BPS ecosystem. Through meaningful gatherings, DXC community members participate in thoughtful discussions, learn valuable industry and product information, and share their feedback and insight.

Executive forums are our most exclusive events, reserved for leaders from our customer community. We are excited to host our forum in Singapore 18 – 19 July 2023 at Raffles Singapore hotel.

What to expect at DXC Connect Insurance Executive Forum

Through general sessions, product breakouts, roundtable discussions and unique networking experiences, executive forum attendees will:

  • Connect with peers, DXC team members and industry leaders to discuss the trends affecting our industry and how to address them
  • Learn how DXC is investing in solutions to drive growth for your business and help you better serve your customers
  • Share feedback about the innovations needed to succeed in the dynamic insurance environment — now and in the future


Learn what past executive forum attendees have said about the event

“High-calibre plenary sessions and panel discussions, engaging and insightful breakout sessions with industry peers, and good networking opportunity. The conference was very, very well organized.”

“It was very helpful to network with other customers facing similar problems/issues and collaborate on how we can help each other and/or avoid having to figure it out alone.”

“Good speakers. Great networking events. Plenty of information on product updates. Had everything a good conference needs.”

“The conference was a great opportunity to learn about DXC’s strategy and roadmap, network with other customers and provide feedback to DXC on their products.”

High-level agenda


DXC Connect Insurance Executive Forum is all about creating connections – providing our insurance community valuable opportunities to connect with people, insights and solutions to help drive success.

The forum will begin with a reception and dinner, followed by a full day of insightful general sessions, engaging breakouts and meaningful networking opportunities. Join us at DXC Connect Insurance Executive Forum to collaborate on the innovations that will drive the future together!
Hours and agenda are subject to change. Please note: Times are in SGT.

5:00 p.m. – 8:00 p.m.
Welcome reception at Osteria BBR by Alaine Ducasse

Join us for an evening of making meaningful connections with other insurance leaders and executive members of the DXC team.

8:00 a.m. – 9:00 a.m.
Breakfast and networking
Breakfast isn’t just breakfast when you’re sitting next to some of the greatest minds in the insurance industry. Take advantage of all the forum has to offer by joining networking tables based on the products you use or the topics you’re interested in discussing.

9:00 a.m. – 9:15 a.m. 
Welcome and opening remarks
Dr Michael Neary, Managing Director, Insurance, Asia Pacific, Middle East & Africa, DXC Technology
Sashi Rajagopal, Director, Insurance Software, DXC Technology

9:15 a.m. – 10:15 a.m. 
General session | Keynote: Working together to prepare for the future
Ray August, President, Insurance Software & BPS, DXC Technology
Annmarie Fini, Vice President, Customer Experience, Insurance Software & BPS, DXC Technology
Eddie Jones, Director, Market Strategy, Insurance Software & BPS, DXC Technology

Join Ray August, along with members of the DXC team, to kick off our time together. During this opening session, Ray will share the investments DXC is making to help our customer community prepare for the future, highlighting how feedback from our customer community is shaping our solution strategies and product roadmaps.

10:15 a.m. – 10:30 a.m.

10:30 a.m. – 12:00 p.m.
Breakout session | Driving growth and modernization: DXC Assure Integral product keynote
Aiden Bae, General Director, Shinhan Life Insurance Vietnam Limited Liability Company
Balaji Bhakthavatchalam, Account General Manager, DXC Technology
Larry C Delos Santos, Vice President & Head - IT Operations, Insular Life
Sashi Rajagopal, Director, Insurance Software, DXC Technology
Venkatesh Senthamarai, Product Manager, Insurance Solutions, DXC Technology
Join DXC product experts to explore the investments we’re making to help you modernise and grow your business. In this session, you’ll learn how you can modernise any core policy administration system with DXC Assure Integral. You’ll see new capabilities in action and gain insight into how DXC solutions can help simplify your technology architecture, contain infrastructure costs and manage regulatory change. Plus, you’ll hear directly from customers who are expanding their business with DXC Assure Integral.
Breakout session | Solution investments for customer success: DXC Assure Ingenium product keynote
Tony Chan, Director, Insurance Delivery, DXC Technology
Eddie Jones, Director, Market Strategy, Insurance Software & BPS, DXC Technology

Kumar Yagnaraman, Global Product Manager, Insurance Software & BPS
Join DXC product experts to explore the commitments we’re making to help your business succeed, both now and in the future. We’ll showcase our next-generation solution, DXC Assure Ingenium and detail how we are delivering the expanded capabilities of a modern, cloud-based platform. You’ll see enhancements in action and walk away with an increased understanding of the service we’re launching to help you maximize your investment. Most importantly, we’ll answer questions, gather your feedback and discuss how we work together to advance our solutions and services.
Breakout session | Enhancing long-term value and collaboration: DXC Assure Reinsurance product keynote
Bjørnar Evenshaug, Global Offering Manager, Reinsurance, DXC Technology
Chelsea Ou, Pre-Sales Consultant, Insurance Software, APJ-MEA, DXC Technology
Join DXC reinsurance experts for the Asia Pacific, Middle East and Africa launch of DXC Assure Reinsurance, the modernized reinsurance administration solution supporting all lines of business across assumed, ceded, general and life. You will learn about key technology improvements, new value-add features, deployment options, including SaaS/Cloud, and the hassle-free upgrade path from our heritage solutions. Attendees will see DXC Assure Reinsurance in action and learn about service innovations designed to reduce TCO.
10:30 a.m. – 1:00 p.m.
Breakout session | Driving innovation and connectivity: Global Specialty market keynote, followed by lunch and networking

Natanje Holt, Software General Manager, DXC Technology
Chris Kirby, Global Offering Manager, DXC Technology
Martin Kelsh, Business Development Director, London Insurance Market Joint Ventures
Dave Matcham, Chief Executive Officer, International Underwriters' Association
During this session, DXC global specialty experts will highlight our long-standing and renewed commitment to the global specialty insurance market. You’ll learn how we are building on over 20 years of experience providing central services and market infrastructure to Lloyd’s and IUA member companies and London brokers with the launch of a new, global digital platform. We’ll demonstrate how a cloud-enabled, SaaS solution can support your business objectives and provide you with the flexibility you need to adapt to whatever comes next!

After the session, we’ll continue the conversation over lunch, so we can make sure to answer all your questions.

12:00 p.m. – 1:00 p.m. 
Lunch and networking
Continue conversations with your peers and DXC team members over lunch.
1:00 p.m. – 1:30 p.m.
General session | Insights from the voice of the consumer
Dr Alex Kokkonen, DXC Leading Edge Senior Researcher & Advisor, DXC Technology
With personalised digital experiences permeating nearly every aspect of a person’s life, consumers now demand personalised digital engagement from their insurance providers. During this session, we’ll dive into insurance consumer trends, highlighting valuable takeaways from DXC’s latest consumer research.

1:30 p.m. – 2:00 p.m.
General session | Artificial Intelligence: Innovations and impacts
Employing artificial intelligence (AI) to solve business challenges isn’t new; however, AI innovations are rapidly expanding and evolving, and businesses must determine how to leverage new technology. From data mining to deep learning, large language models to generative AI, this thought-provoking session will explore AI innovations – and potential impacts.

2:00 p.m. – 2:15 p.m.
General session | DXC Invitational Launch
Dr Michael Neary, Managing Director, Insurance, Asia Pacific, Middle East & Africa, DXC Technology
Join us for the official launch of the 2023 DXC Invitational, a competition for late-stage start-ups and scale-ups to help drive innovation in the insurance industry. With the goal of improving the experience for insurers and their customers, the competition seeks creative solutions for industry wide challenges. You won’t want to miss this chance to learn about upcoming innovation!

2:15 p.m. – 2:30 p.m

2:30 p.m. – 3:00 p.m
General session | Driving outcomes in our insurance ecosystem
Gurindar Singh, Head of Insurance Business Development - APJ, AWS
Tim Waddell, Customer and Industry Workflows Business Lead, ServiceNow
Daniel Wu, Head of Financial Services, Public Policy, Asia Pacific, AWS
Moderated by Joel Dane, Director - Asia Pacific, Alliances & Partnerships at DXC Technology

As we work together to modernise the insurance industry, partnerships are critical to our collective success. In this session, you’ll hear from ecosystem partners, who are collaborating with DXC and our mutual customers to drive outcomes. Come away with illustrative examples of ways we can all work together to prepare for the future of insurance.

3:00 p.m. – 3:45 p.m.
General session | Panel discussion: Perspectives on the journey to modernisation
Prashant Grover, Head of Business Transformation, Allianz Asia
Loh Wei Lee, General Manager - Head of IT & Operations, DLI Asia Pacific Pte. Ltd.
Dennis Ng, Chief Business Officer, SME Business & Corporate Business, Prudential Plc
Larry C. Delos Santos, VP & Head of IT Operations, Insular Life
Jeffrey Sheng, Head of IT, Sompo APAC
Gary Teh, Managing Director, Group IT, Great Eastern Life
Moderated by Clay Miller, Senior Executive Advisor, IDC Global Consulting and Research

How are insurers modernising their businesses to compete more effectively and stay relevant amidst dynamic market conditions? During this interactive session, we’ll explore this question with industry leaders and gain their perspectives on timely topics, such as evaluating and managing risk and cost principles and navigating the balance between maintaining existing solutions and making technology investments to capture new opportunities. You’ll gain actionable insights from leaders who are transforming their businesses – and our industry!

3:45 p.m. – 4:00 p.m

4:00 p.m. – 5:00 p.m.
General session | The next 20 years
Bill Pieroni, Chief Executive Officer, ACORD
What does the future look like for the insurance industry? What software and service innovations do insurers want to see as we look toward the next 20 years, and what role does AI play? In this session, we’ll explore valuable new insights from recent ACORD research.

5:00 p.m. – 5:15 p.m.
Closing remarks
Dr Michael Neary, Managing Director, Insurance, Asia Pacific, Middle East & Africa, DXC Technology
Sashi Rajagopal, Director, Insurance Software, DXC Technology

While our time together at DXC Connect Insurance Executive Forum may come to an end, the learning and collaboration will continue. In this final session, we’ll highlight key takeaways from our time together and opportunities to stay involved moving forward.

5:30 p.m. – 7:00 p.m.
Networking Dinner at Yì by Jereme Leung
Continue making connections during our evening event, filled with meaningful conversations and exceptional cuisine.


Speakers will include DXC leaders and community members and industry professionals, including those highlighted below. Additional speakers will be announced as the event approaches.

Ray August
Global Lead, Insurance Software & BPS
Kumar Yagnaraman
Global Product Manager, Insurance Software & BPS

People attending a session


This is an invitation-only event and seats are limited. When completing your registration, please be sure to use the email address your invitation was sent to. Registration requests from other email addresses will not be accepted.
Jet wing

Venue and travel

The DXC Connect Insurance Executive Forum will take place at Raffles Singapore, located at 1 Beach Road. Opened in 1887, Raffles Singapore is one of the few remaining great 19th century hotels in the world. Located in the heart of Singaporeʼs business and civic district, the hotel is just 20 minutes from Changi Airport and a 2-minute ride on the Mass Rapid Transit system (MRT) from the bustling Orchard Road shopping area.

Additional hotel and travel details will be provided when you complete your registration.
Question marks


Have questions? We have answers. Review our Frequently Asked Questions document and find the answers you need about attire, your dining experience, off-site activities, where to pick up your badge and more.

Thank you to our Premier Sponsors


Reimagine insurance business processes in the cloud and create business value with DXC Technology and AWS.


Automate and optimize workflows and processes to accelerate enterprise transformation with DXC and ServiceNow. 

Thank you to our Gold Sponsors


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London Market Joint Ventures

Step into the digital future of insurance powered by experience, expertise and technology.

If you have any questions about the hotel, event logistics or special requests, please contact DXC Connect Events.