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Reinvent business processes for better outcomes

Modernise your operations to a digital business model with business process services that improve the customer experience, optimise business processes, lower costs and increase agility. 

Embracing insurance ecosystems to manage change

The right insurance ecosystem enabled by a digital insurance platform can accelerate the consumption of new technology and new data sources to support new products. It also provides an approach to transformation with the flexibility to respond quickly to future change. 

13,000+ DXC business process experts support 225 customers in 100 countries

250M+ customer interactions managed each year in 28 different languages

13M insurance policies and contracts administered by DXC, and 80M loans processed annually

DXC is a licensed third-party administrator in the United States and Canada. In June 2021, DXC was granted an Australian Financial Services (AFS) license to deliver claims handling and settlement services aligning with the Australian Securities and Investment Commission (ASIC) obligations and requirements.


Insurance Software

DXC Assure, an integrated software solution, helps insurers worldwide support digitally savvy consumers and manage the dual agenda of building the new and tackling the legacy.

Insurance BPS

Accelerate growth and advance transformation initiatives while reducing complexity and costs with the help of our people, processes, insurance technology and industry-leading conversion practices.

Banking BPS

Modernise bank operations and deliver business outcomes through our core banking solutions, including card, payment and loan processing, with our digitally driven BPO solutions.  

Finance and Accounting

Reinvent your operational framework across finance and accounting with our expert services to reduce cost and risk, increase automation and compliance, and optimise working capital for growth.

Contact Centre Experience

Enable your business, transform customer experience and gain efficiency across the customer life cycle with virtual agent services and data-driven insights from our hybrid, digital-first contact centre operations. 

DXC Connect Insurance Community

Our DXC Connect customer experience program offers opportunities for insurance customers from around the world to engage with other members of the DXC Insurance Software and BPS ecosystem. Through these meaningful gatherings, the DXC community shares feedback and insights and learns valuable industry and product information.

Lloyd’s and London market insurance companies tap DXC to transform the world’s largest insurance marketplace

“With the respective commitments of DXC, Lloyd’s and the entire London market, we have the capabilities to transition to a single platform solution that will provide automated processing and accounting for the market, a substantial reduction in operating costs, and offer customers a much faster, better service.”

John Neal



Defining the future of the London insurance market

DXC Technology hosted events in London to help insurance customers evolve their modernization strategy and prepare for Lloyd’s Blueprint Two adoption. DXC executives also reaffirmed their customer commitment to providing Blueprint Two Transitional Services together with options for digital enablement via a new service, DXC Assure Market Link. This SaaS offering is designed to enable brokers and commercial and specialty carriers to preserve their investment in existing DXC applications.

Everest recognises DXC as Leader in digital claims for P&C

DXC Technology has been named a Leader, the highest designation possible, in Everest Group’s PEAK Matrix for Digital Claims in Property and Casualty (P&C) Insurance Solution Provider 2023 report.  This report assessed 17 digital P&C claims solution providers across key capabilities. DXC was named a Leader based on its vision, customer experiences, capabilities and key investments and partnerships in the digital claims area.

DXC Insurance BPaaS and BPO services help you optimise and transform your operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.

We modernise your operations with digital capabilities, agile processes and data-driven insights to help you achieve better outcomes, greater operational efficiency and faster growth. Tap into our deep experience in insurance, banking, and finance and accounting, and rely on our hybrid, digital-first contact centers to unify your end-to-end business processes. 

It’s time to confront technical debt

Discover how to tackle technical debt as part of your modernisation efforts. 

Explore Reframing Technical Debt

Read the DXC Leading Edge research report Embracing modernisation: from technical debt to growth

NatWest Group

By moving to image-based check-clearing, NatWest Group has increased speed and accuracy and enabled automated image fraud detection based on machine learning and AI technologies.

Contact centre transformation

Contact center transformation begins with a flexible cloud-based solution that provides the agility and scalability needed to deliver a seamless digital customer experience, while maximizing investments.


MassMutual works with DXC to simplify the IT landscape, move core applications to the cloud and introduce new products to the market faster.

$2B life insurance transformation

Complex transformation and migration of policies and associated data following corporate acquisition delivers rapid business value for leading multi-line insurer.

The value and future of AI language models in the global insurance industry

This report, sponsored by DXC and written by Datos Insights, provides basic definitions of various language models and explores how insurers will most likely utilize large language models.

Q & A: DXC's Brian Bacsu on Generative AI in insurance, a balancing act of risk and impact

In a Q&A, Brian Bacsu of DXC explains why insurers implementing GenAI will need to juggle uncertainty in the regulatory environment with the transformation of their core business.

NelsonHall names DXC a Leader in Property & Casualty Operations Transformation

DXC is named a Leader in P&C Operations Transformation by NelsonHall. Its evaluation focuses on DXC’s strategy and capabilities.

Partners and key collaborators


Reimagine insurance business processes in the cloud and create business value with DXC and AWS.


Modernise for tangible cloud, workplace and application business results with DXC and Microsoft.


Automate and optimise workflows and processes to accelerate enterprise transformation.


Facilitate fast, accurate insurance data exchange through the globally recognised ACORD Data Standards, leveraged by DXC software.