“High-calibre plenary sessions and panel discussions, engaging and insightful breakout sessions with industry peers, and good networking opportunity. The conference was very, very well organized.”
8:00 a.m. – 9:00 a.m. | Breakfast and networking
Start your day with coffee, cuisine and conversations that will fuel your morning!
9:00 a.m. – 9:15 a.m. | Welcome
Join us as the formal agenda for our executive forum begins. During the opening remarks, you’ll learn what to expect from the forum, as well as how to make the most of our time together.
9:15 a.m. – 10:30 a.m. | General session | Keynote
Ray August, President, Insurance Software & BPS, DXC Technology and guests.
Delivering on our commitments to meet you where you are and act based on your feedback, DXC Insurance Software & BPS is continuing to invest in areas that help you maximize the value you receive from your DXC solutions. Through product demonstrations, customer stories and engaging discussion of market dynamics, Keynote will explore results and achievements from the past year, along with DXC’s strategic vision for the future.
10:30 a.m. – 11:00 a.m. | Networking break
11:00 a.m. – 12:30 p.m. | General session | Agentic AI and DXC AI Strategy
Agentic AI: The intelligence architecture that will redefine insurance
Bill Pieroni, Global Strategy and Growth Leader, Insurance Software & BPS, DXC Technology
The insurance industry is undergoing a once-in-a-generation transformation driven by agentic AI—intelligent systems capable of adaptive, self-directed decision-making across the value chain. As early adopters accelerate past lagging incumbents, the gap between capability maturity levels grows into a structural divide, reshaping cost models, customer experiences and competitive dynamics. This session will showcase practical, high-impact examples of AI in underwriting, claims and benefits, and outline what it takes to transition from automation to orchestration. The presentation addresses strategic imperatives and real-world execution paths through the lens of 5 key questions:
- What is agentic AI, and how does it differ from conventional automation or machine learning approaches?
- In what ways can agentic AI reinvent core insurance capabilities?
- What are the risks of failing to fully leverage agentic AI?
- How does agentic AI enable structural cost reduction, improved margins and scalable growth?
- What technology, talent and governance elements are essential to successful AI transformation?
DXC AI strategy: Powering insurance innovation and transformation
Patrick Molineux, Vice President of Insurance Global Offerings, DXC Technology
In the second part of this session, you will learn more about DXC’s AI strategy and how DXC has established its AI framework and is investing in AI to modernize insurance operations, enhance customer experiences and optimize business processes. We will explain the AI-powered offerings we have and are developing to support you in realizing the opportunities offered by AI.
12:30 p.m. – 1:30 p.m. | Lunch and networking
Continue making valuable connections with members of the DXC community over lunch. Exchange ideas and continue conversations from the morning sessions with members of the DXC team, partners and peers.
1:30 p.m. – 2:45 p.m. | Breakout session | Commercial & Specialty keynote: Advancing Specialty Insurance with scalable, intelligent solutions
Chris Kirby, Global Product Leader, Commercial & Specialty, DXC Technology
Explore how DXC is shaping the future of specialty insurance through AI-enabled, SaaS-based solutions and strategic partnerships. During this session, DXC product experts will how Assure Commercial & Specialty and DXC Extend solutions can boost automation, reduce costs and modernize operations. We’ll discuss how our community is driving our investments – and those investments are driving real world results.
Breakout session | GraphTalk keynote: Driving growth, compliance and transformation
Gilles Guedj, General Manager, Insurance South Europe, DXC Technology
Laurent Le Picart, Product Manager, DXC GraphTalk, DXC Technology
Join us to explore how DXC is accelerating growth and compliance through strategic investments in GraphTalk. During this session, we will demonstrate key enhancements designed to boost operational efficiency and elevate the user experience. We will discuss our Protect, Extend, Transform framework, explore real-world success stories and provide an opportunity to connect with peers to share insights and collaborate on the future of GraphTalk together.
Breakout session | Reinsurance keynote: Empowering transformation and operational excellence
Bjornar Evenshaug, Global Product Leader, Reinsurance, DXC Technology
Through DXC solutions, our ecosystem partnerships and our thriving community, we empower the reinsurance market to drive digital transformation and operational excellence. During this session, we’ll showcase the general availability of Assure Reinsurance and Assure Cede and highlight collaboration and results from early adopters. We’ll examine capabilities that deliver real-world value and business efficiency, including secure APIs, emerging AI features, and managed services supporting your operations.
Breakout session | Reimagining Insurance Operations with DXC Assure BPM
Jenna Colman, Global Product Director, Assure BPM, DXC Technology
Discover how DXC Assure BPM, powered by ServiceNow, revolutionizes insurance operations through AI, automation and seamless system integration. This session explores how insurers can streamline the full policy lifecycle, reduce manual processing costs by up to 40% and improve customer satisfaction with a digital-first, self-service experience. Through demonstration and discussion of use cases, attendees will learn how pre-built, configurable workflows and intelligent automation can help accelerate transformation and deliver measurable value.
Note: This session is also offered during the 3:15 – 4:30 p.m. timeslot.
Breakout session | Broking transformation journey: Strategies for scalable change
Explore the path to modernizing broking operations through flexible transformation strategies. This session will compare different approaches, such as big bang versus line-of-business rollouts and highlight how organisations can tailor their journey based on readiness and goals. Learn how DXC’s Conversion Accelerator enables faster, more efficient transitions with reduced risk. Through real-world examples from DXC product experts and peers, attendees will gain actionable insights into how to navigate complexity, accelerate value and build a future-ready broking platform.
Breakout session | Blueprint 2 for brokers: Progress, product impact and what’s next
Join us for a focused update on Blueprint 2 and what it means for the broking community. We will share the latest on testing progress and readiness, while exploring how this market-wide initiative is shaping the future of digital placement and processing. This session will dive into the specific impacts on Brokasure Enterprise, Global XB and Brokasure Desktop, highlighting how each product is evolving to support compliance, efficiency and market connectivity. Gain insights, ask questions and prepare your teams for what’s ahead in this interactive session!
2:45 p.m. – 3:15 p.m. | Networking break
3:15 p.m. – 4:30 p.m. | Breakout session | Broking keynote: Delivering value through intelligent broking transformation
Join this session to explore how DXC is supporting our broking community with globally supported AI-enabled, SaaS-based innovation. We will highlight new and enhanced capabilities, solutions and partnerships designed to increase automation, reduce costs, address capability debt and ensure scalable, connected operations across markets. Through customer stories and product demonstration, attendees will learn how connected, future-ready technology is reshaping the broking landscape and delivering real business value.
Breakout session | Integral keynote: Transforming together
Neil Trussler, Global Product Leader, Integral, DXC Technology
Join this session to explore how we are supporting your transformation journey through new and enhanced solutions and services. During this session, we will demonstrate recent innovations to support your business priorities and discuss how your feedback has influenced these developments. Whether you are considering a transformation to DXC Assure Integral, or looking to extend your heritage solution, you will learn how DXC can help support your business priorities.
Breakout session | GLOBAL XL Pro: Advancements, value and future
During this interactive session, DXC product experts will showcase the substantial advancements in GLOBAL XLPro over recent years, underscoring the value and benefits delivered to the community. In keeping with our Listen, Learn, Act methodology, the session will also serve as an interactive forum to explore the future of ceded reinsurance solutions at DXC and to align on the strategic direction envisioned by both the community and the broader market.
Breakout session | Reimagining Insurance Operations with DXC Assure BPM Jenna Colman, Global Product Director, Assure BPM, DXC Technology
Discover how DXC Assure BPM, powered by ServiceNow, revolutionizes insurance operations through AI, automation and seamless system integration. This session explores how insurers can streamline the full policy lifecycle, reduce manual processing costs by up to 40% and improve customer satisfaction with a digital-first, self-service experience. Through demonstration and discussion of use cases, attendees will learn how pre-built, configurable workflows and intelligent automation can help accelerate transformation and deliver measurable value.
Note: This session is also offered during the 1:30 – 2:45 p.m. timeslot.
Breakout session | Navigating transformation for Commercial & Specialty carriers
In the complex world of Commercial & Specialty insurance, transformation isn’t one-size-fits-all. This session explores strategic approaches to modernization—whether through a comprehensive big bang rollout or a phased, line-of-business transition. During this session, you will learn how DXC’s Conversion Accelerator supports faster, lower-risk migrations while preserving business continuity. DXC product experts and peers will also share practical insights to help you navigate transformation with confidence.
Breakout session | Blueprint 2 for Commercial & Specialty carriers: Readiness, product alignment and strategic impact
As Blueprint 2 reshapes the London Market, this session provides a focused update for Commercial & Specialty carriers. We will share the latest on testing progress and what it means for operational readiness. Learn how DXC is aligning key platforms, including Brokasure Enterprise, Global XB and Brokasure Desktop, to support compliance, streamline processing and enhance data flow across the market. During this session, you will gain clarity on product-specific impacts, timelines and how your organization can prepare for a successful transition.
4:30 p.m. – 7:00 p.m. | Reception and networking dinner
Join us for an evening of connection and conversation. During the reception and networking dinner, you will enjoy exceptional cuisine and drinks while building relationships with industry peers, partners and DXC experts. Exchange insights, build connections and spark collaboration that will last long after the event concludes!
