Provide a digital-first support experience to efficiently resolve issues and help employees work without disruption.
In today's hybrid work environments, employees are looking for improved IT support experiences. To provide efficient and timely help to them, at an optimal cost, you need to adopt a digital-first support experience, complemented by site support including depot services, self-service IT lockers and vending machines.
DXC Experience Management
DXC Site Support
DXC Service Desk
DXC's Support Services empower employees with a consumer-like, personalised experience to resolve issues quickly and get more work done. Our digital support capabilities are powered by AI, automation, and predictive and proactive analytics to enable self-service, reduce manual processes and help employees work without disruption. We turn support services into an important driver that fuels business growth, rather than a high-priced cost centre.
Employees want to focus on their work, not on IT support. Use the power of our advanced technology to promote that outcome.
“DXC has brought their expertise, their experience and their best practice to us to improve our end user experience on our service desk and our desktop space, and modernize our support platform. DXC is helping us bring innovation to our end-user services. Their expertise and experience are driving AI, ML and automation across our network and desktop space,” said John Waggoner, CTO, Textron.”
John Waggoner
CTO, Textron
Companies make their biggest investments in staffing, and those investments are at risk if IT can't diligently support the workforce. Businesses that recognise that the employee experience is an equity to be protected must focus on consistently delivering top-tier support services to create an energised, productive and loyal workforce.
Manufacturing
Manufacturing
Banking and Capital Markets
Modernise, accelerate migrations and create cloud value with DXC and AWS.
Unlock data value and drive innovative digital experiences with edge-to-cloud, as-a-service solutions.
Modernise and achieve tangible cloud and modern workplace business results with DXC and Microsoft.
Automate and optimise workflows and processes to accelerate enterprise transformation with DXC and ServiceNow.
Empower the hybrid workforce with frictionless self-help from DXC and Espressive.
