Build the new, tackle the legacy and deliver the experience today’s buyers expect with our insurance software and services addressing the dual agenda for business growth.


Based on our research and interviews of major insurers, this paper addresses what they are doing to stay relevant, manage technology risk and handle the competition.
Leverage these 10 practical and replicable provocations to transformation with the flexibility to respond quickly to future change.

Today’s life and wealth, general, workers compensation, reinsurance, broking, and commercial and specialty insurance companies are focused on delivering consistent digital experiences for customers. At the same time, they seek operational efficiencies to reduce the cost of doing business. Leveraging innovation, automation and agility across the organisation is key to address these challenges.

DXC brings industry expertise, software, policy & claims administration and BPaaS services together with our ecosystem of partners to provide solutions that enable each insurer’s digital transformation objectives. The result is a distinctive and compelling digital customer experience, faster time to market, streamlined operations and a launching pad for growth.

#1 provider
of core insurance systems
40+ years
of innovation in the insurance industry
insurance policies under administration
of insurers in Fortune’s Global 500 are DXC customers
A winning strategy for modernising insurance IT

From lower costs to increased flexibility, enterprises across the globe are gaining significant business benefits from modernising their systems and technology. 

Bringing innovation to our insurance claim call centres through AI technology

Artificial Intelligence (AI) is reaching the point where it can predict the outcome of an insurance claim based on the claimant’s use of language and tone of voice.

DXC recognised as a Leader in ISG Insurance BPO Services Report in Australia

As a global insurance BPO provider, our Australian operation draws on deep P&C insurance domain experience and IP from our team of specialist insurance professionals.

Making a sustainable impact to our people, customers, partners and the wider communities

The vision of our Social Impact Practice is to improve societal outcomes and increase diversity and inclusion through technology and innovation.

Delivering claims management services for organisations across Australia (AFS License Certified)

Our trained specialists deal with simple and complex claims on a daily basis. This includes insurance claims for Liability, Marine, Motor, Property and self-insurance claims. 

Providing comprehensive policy and claims management services for workers compensation schemes

As a specialist provider of workers' compensation services we understand the complexity of supporting injured citizens and managing regulatory and organisational requirements. Our aim is to provide the right services at the right time.

“Completing the data centre migration has been an important confidence builder for the market and puts the technology stack on a much more resilient and better performing cloud-based infrastructure.”

Bob James
Chief Operations Officer

NelsonHall names DXC a leader in Property and Casualty Operations Transformation

  • New Business Setup/Underwriting Capability
  • Customer/Distribution Service Administration Capability
  • Claims Administration Capability

Services and offerings

Insurance Software

Build the new and tackle the legacy through cloud-enabled, microservice-constructed software solutions. Integrate legacy solutions with DXC Assure’s digital platform and API framework.

Business Process Outsourcing

Launch products, diversify product lines and harvest product value with DXC’s insurance business process services expertise, intellectual property and global Tier I IT services resources. 

Analytics and Engineering

Discover data-driven insights and deploy complex software engineering at scale to accelerate transformation. 


Transform, develop, implement, and manage the applications estate across legacy and modern enterprise, insurance and cloud-native applications.


Securely migrate, modernise and build new applications in the cloud. Increase speed to market, lower costs and improve productivity while tapping into new data and insights. 


Stay ahead of adversaries by building resilience and becoming secure to the core with DXC’s cyber defense, data protection and secure infrastructure for insurers. 

IT Outsourcing

Deploy reliable, optimised and secure mission-critical systems at lower cost. We manage and simplify your existing infrastructure investments and provide a way forward to modernise IT.

Modern Workplace

Create collaborative, digitally connected workplaces leveraging next generation technology to increase productivity, attract and retain employees and drive efficiency – at scale.