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Reinvent business processes for better outcomes

Modernise your operations to a digital business model with business process services that improve the customer experience, optimise business processes, lower costs and increase agility. 

Embracing insurance ecosystems to manage change

The right insurance ecosystem enabled by a digital insurance platform can accelerate the consumption of new technology and new data sources to support new products. It also provides an approach to transformation with the flexibility to respond quickly to future change. 

13,000+ DXC business process experts support 225 customers in 100 countries

250M+ customer interactions managed each year in 28 different languages

13M insurance policies and contracts administered by DXC, and 80M loans processed annually

DXC is a licensed third-party administrator in the United States and Canada. In June 2021, DXC was granted an Australian Financial Services (AFS) license to deliver claims handling and settlement services aligning with the Australian Securities and Investment Commission (ASIC) obligations and requirements.


Insurance BPaaS

Accelerate growth and advance transformation initiatives while reducing complexity and costs with the help of our people, processes, insurance technology and industry-leading conversion practices.

Insurance Software

DXC Assure, an integrated software solution, helps insurers worldwide support digitally savvy consumers and manage the dual agenda of building the new and tackling the legacy.

Banking BPO

Modernise bank operations and deliver business outcomes through our core banking solutions, including card, payment and loan processing, with our digitally driven BPO solutions.  

Finance and Accounting

Reinvent your operational framework across finance and accounting with our expert services to reduce cost and risk, increase automation and compliance, and optimise working capital for growth.

Contact Centre Experience

Enable your business, transform customer experience and gain efficiency across the customer life cycle with virtual agent services and data-driven insights from our hybrid, digital-first contact centre operations. 

Lloyd’s and London market insurance companies tap DXC to transform the world’s largest insurance marketplace

“With the respective commitments of DXC, Lloyd’s and the entire London market, we have the capabilities to transition to a single platform solution that will provide automated processing and accounting for the market, a substantial reduction in operating costs, and offer customers a much faster, better service.”

John Neal



Defining the future of the London insurance market

DXC Technology hosted events in London to help insurance customers evolve their modernization strategy and prepare for Lloyd’s Blueprint Two adoption. DXC executives also reaffirmed their customer commitment to providing Blueprint Two Transitional Services together with options for digital enablement via a new service, DXC Assure Market Link. This SaaS offering is designed to enable brokers and commercial and specialty carriers to preserve their investment in existing DXC applications.

Everest recognizes DXC as Leader in digital claims for P&C

DXC Technology has been named a Leader, the highest designation possible, in Everest Group’s PEAK Matrix for Digital Claims in Property and Casualty (P&C) Insurance Solution Provider 2023 report.  This report assessed 17 digital P&C claims solution providers across key capabilities. DXC was named a Leader based on its vision, customer experiences, capabilities and key investments and partnerships in the digital claims area.

DXC Insurance BPaaS and BPO services help you optimise and transform your operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.

We modernise your operations with digital capabilities, agile processes and data-driven insights to help you achieve better outcomes, greater operational efficiency and faster growth. Tap into our deep experience in insurance, banking, and finance and accounting, and rely on our hybrid, digital-first contact centres to unify your end-to-end business processes. 

Banking and Capital Markets

NatWest Group

DXC reinvented the bank's legacy process to reduce risk and boost compliance, avoiding £50 million annually in fraud losses.

Technology Services

Contact centre transformation

Amazon Connect helps DXC transform contact centers to provide the agility and scalability needed to deliver a seamless digital customer experience.



MassMutual works with DXC to simplify the IT landscape, move core applications to the cloud and introduce new products to the market faster.


$2B life insurance transformation

Complex transformation and migration of policies and associated data following corporate acquisition delivers rapid business value for leading multi-line insurer.

Conversational AI transforms the insurance conversation

Conversational AI is automating customer service and consumer interaction in the insurance industry, providing capabilities to grow customer conversion and improve IVR authentication and call routing.

Ensuring enduring insurers

Based on interviews and research in insurance and other regulated industries, we have identified 10 practical and replicable provocations for insurers to focus on.
glass building and sky

NelsonHall names DXC a leader

NelsonHall recognises DXC as a Leader in Life, Annuities & Pension: Operational Transformation services.

Partners and key collaborators


Reimagine insurance business processes in the cloud and create business value with DXC and AWS.


Accelerate self-service adoption rates with DXC's conversational AI solution based on IBM Watson.


Modernise for tangible cloud, workplace and application business results with DXC and Microsoft.


Automate and optimise workflows and processes to accelerate enterprise transformation.

Creative Virtual

Leverage conversational AI services  based on Creative Virtual's industry-leading V-Person technology and V-Portal platform.