Asian woman with headset, Insurance Software & BPS | DXC Technology

Reinvent business processes for better outcomes

Modernise your operations to a digital business model with business process services that improve the customer experience, optimise business processes, lower costs and increase agility.

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Embracing insurance ecosystems to manage change

The right insurance ecosystem enabled by a digital insurance platform can accelerate the consumption of new technology and new data sources to support new products. It also provides an approach to transformation with the flexibility to respond quickly to future change.

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DXC ranked top Life & Annuity technology provider by Everest Group

DXC Technology has been ranked the leading Life & Annuity (L&A) Insurance Technology Provider in a new report by global research and analyst firm Everest Group.

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13,000+ DXC business process experts support 225 customers in 100 countries

250M+ customer interactions managed each year in 28 different languages

13M insurance policies and contracts administered by DXC, and 80M loans processed annually

DXC is a licensed third-party administrator in the United States and Canada. In June 2021, DXC was granted an Australian Financial Services (AFS) license to deliver claims handling and settlement services aligning with the Australian Securities and Investment Commission (ASIC) obligations and requirements.

Services

Insurance Software

DXC Assure, an integrated software solution, helps insurers worldwide support digitally savvy consumers and manage the dual agenda of building the new and tackling the legacy.

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Insurance BPS

Accelerate growth and advance transformation initiatives while reducing complexity and costs with the help of our people, processes, insurance technology and industry-leading conversion practices.

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Banking BPS

Modernise bank operations and deliver business outcomes through our core banking solutions, including card, payment and loan processing, with our digitally driven BPO solutions.

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Finance and Accounting

Reinvent your operational framework across finance and accounting with our expert services to reduce cost and risk, increase automation and compliance, and optimise working capital for growth.

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Contact Centre Experience

Enable your business, transform customer experience and gain efficiency across the customer life cycle with virtual agent services and data-driven insights from our hybrid, digital-first contact centre operations.

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DXC Connect Insurance Community

Our DXC Connect customer experience program offers opportunities for insurance customers from around the world to engage with other members of the DXC Insurance Software and BPS ecosystem. Through these meaningful gatherings, the DXC community shares feedback and insights and learns valuable industry and product information.

EXPLORE OUR CUSTOMER COMMUNITY AND EVENTS

Executive Portraits, MEMIC

MEMIC ensures accurate and compliant policies as it expands insurance footprint across the U.S.

“We needed a partner who could expand with us and allow us to issue policies in a seamless way all across the country.”

Greg Jamison
Senior vice president of underwriting
MEMIC

READ THE STORY AND WATCH THE VIDEO

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London roadway at night, Insurance Software & BPS | DXC Technology

Defining the future of the London insurance market

DXC Technology hosted events in London to help insurance customers evolve their modernisation strategy and prepare for Lloyd’s Blueprint Two adoption. DXC executives also reaffirmed their customer commitment to providing Blueprint Two Transitional Services together with options for digital enablement via a new service, DXC Assure Market Link. This SaaS offering is designed to enable brokers and commercial and specialty carriers to preserve their investment in existing DXC applications.

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Everest recognises DXC as Leader in digital claims for P&C

DXC Technology has been named a Leader, the highest designation possible, in Everest Group’s PEAK Matrix for Digital Claims in Property and Casualty (P&C) Insurance Solution Provider 2023 report. This report assessed 17 digital P&C claims solution providers across key capabilities. DXC was named a Leader based on its vision, customer experiences, capabilities and key investments and partnerships in the digital claims area.

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DXC Insurance BPaaS and BPO services help you optimise and transform your operations, lower costs, increase agility and open new channels for growth. Our people, technology and best practices improve and automate highly complex business processes across front, middle and back offices — while facilitating customer experience transformation.

We modernise your operations with digital capabilities, agile processes and data-driven insights to help you achieve better outcomes, greater operational efficiency and faster growth. Tap into our deep experience in insurance, banking, and finance and accounting, and rely on our hybrid, digital-first contact centres to unify your end-to-end business processes.

Perspectives

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business meeting in office, hiring challenges in insurance, Insurance Software & BPS | DXC Technology Insights

How insurers can sail through today’s perfect storm in staffing

A blog about the three converging forces that have made it harder than ever for insurers to recruit and retain IT professionals — and the best tactics for righting the ship.

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Abstract glass architecture in multiple exposures, AI language models in insurance, Insurance Software & BPS | DXC Technology Insights

The value and future of AI language models in the global insurance industry

This report, sponsored by DXC and written by Datos Insights, provides basic deﬁnitions of various language models and explores how insurers will most likely utilize large language models.

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Insurance consumer report

Based on research and interviews of 2000+ consumers across 15 countries DXC has uncovered the evolving nature of insurance consumer preferences around technology advancements.

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