Addressing technical debt with DXC Assure Platform

One of the most pressing challenges insurers face today is technical debt—the cost of maintaining outdated systems that hinder innovation and efficiency. DXC Assure Platform is designed to address this issue head-on, providing a comprehensive solution to modernise operations and future-proof infrastructure.

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By Ray August

Technical debt accumulates when insurers continue to rely on legacy systems that are costly to maintain and difficult to integrate with new technologies. Assure Platform is our cloud foundation, built to run insurance software in the cloud. By migrating to the cloud, insurers can significantly reduce technical debt, lower costs, and improve flexibility. The platform's advanced AI tools and automation services streamline operations, ensuring systems remain evergreen and reducing the burden of maintaining legacy systems.

Technical debt accumulates when insurers continue to rely on legacy systems that are costly to maintain and difficult to integrate with new technologies.

The most immediate benefit of Assure Platform is cost reduction. However, this is just the baseline. The platform offers much more in terms of flexibility and the ability to consume new software from the cloud. Integration with other software becomes seamless, and the reduction in technical debt is substantial. Historically, insurance software starts to become legacy from the day it is implemented. Assure Platform breaks this cycle by providing a foundation that future-proofs insurance software implementations.

Assure Platform consists of several key components that work together to address technical debt. Assure Cloud, built on AWS, runs software operations in the cloud. Assure 360 provides a window into the cloud, offering insights into what is being run. Assure Security ensures robust protection, while Enterprise Link connects software running on Assure Platform with other cloud-based solutions. Finally, Enterprise Data Hub distributes data from older heritage policy platforms to systems that need it, facilitating seamless integration.

AWS provides the robust infrastructure necessary for Assure Platform, enabling us to leverage advanced technologies like AI to understand and migrate workloads to the cloud efficiently.

Our partnership with AWS is fundamental to Assure Platform. Since 2014, we have worked closely with AWS to develop a cloud strategy that meets the needs of our insurance customers. AWS provides the robust infrastructure necessary for Assure Platform, enabling us to leverage advanced technologies like AI to understand and migrate workloads to the cloud efficiently.

Assure Platform is unique in its design for insurance software and applications. With over 80 insurance products and more than 1,000 customers, we have applied our extensive experience to create a platform that addresses the specific needs of insurers. The platform provides a bridge from heritage software to modern cloud-based solutions, reducing the need for costly and risky conversions. It allows insurers to launch new products quickly, reduce costs, and improve customer experiences.

DXC Assure Platform is a transformative solution for addressing technical debt in the insurance industry. By leveraging advanced technologies and a unified architecture, Assure Platform empowers insurers to modernize their operations, reduce costs, and enhance functionality. We have an answer for our customers, regardless of how old their software is or how it has been customised. Assure Platform provides the tools and support needed to navigate digital transformation journeys successfully, ensuring insurers remain competitive in a rapidly evolving industry.

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    About the author

    a. Ray August, President, Insurance Software & Business Process Services (ISB) for DXC

    Ray August, President, Insurance Software & Business Process Services (ISB) for DXC.