Business process services: Property and casualty

As with most choices an insurance company makes, the goal of using business process as a service (BPaaS) is to enable you to be more competitive and profitable in your target markets. The key is finding a partner that can take day-to-day operational activities off the table for your incumbent staff, allowing them to be provisioned more effectively.

Our property and casualty services are designed to empower customer acquisition, retention and engagement; enhance speed to market; and enable tailored underwriting, third-party collaboration and regulatory compliance — all while reducing operational expense.

For more than 40 years, property and casualty companies have relied on DXC to lift them out of the back office with continuously available, efficient and secure insurance process and IT outsourcing solutions. For U.S.-based insurers, we processed more than $5.5 billion in premium for virtually all personal and commercial lines of business. Our people in the United Kingdom and India handled more than £85.1B in inward/outward premium/claim/treaty balance accounting transactions for the London Market in 2021.

We also provide flood insurance services that help speed claims resolutions and comply with the U.S. National Flood Insurance Program (NFIP). In Australia, we are specialists in workers’ compensation policy and claims management, handling more than 7,000 new claims each year and processing over 15,000 transactions each week.  

“With the respective commitments of DXC, Lloyd’s and the entire London market, we have the capabilities to transition to a single platform solution that will provide automated processing and accounting for the market, a substantial reduction in operating costs, and offer customers a much faster, better service.”

John Neal
CEO
Lloyd’s

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