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DXC ServiceNow Strategic Business Group

Accelerate enterprise service management and operational transformation while increasing customer loyalty and improving employee experience.

DXC Practice for ServiceNow helps simplify the complex IT landscape of organisations to increase productivity and drive engagement with great digital workflows.

We focus beyond the problem to reimagine what success will look like and how to get there, with employee and customer-centric workflows. We have a strong track record of successful project delivery with over 1500 ServiceNow projects in Australia and New Zealand.

14+
years in the ServiceNow partner ecosystem
1450
ServiceNow Certified resources
4000
ServiceNow customer deployments
340+
managed services instances
Named a Leader
by Everest Group in ServiceNow services

Accelerate enterprise service management and operational transformation

ServiceNow is our preferred workflow partner for DXC Platform XTM


Simplify with ServiceNow

Simplify and optimise your business with the ServiceNow platform. DXC will help you get the highest impact from your IT implementations making it more cost-effective and efficient. We provide process guidance, technology expertise and organisational change support. Our prepackaged configurations and prebuilt features will help you cut time to value in half.


Modernise your enterprise

Respond faster and outsmart uncertainty with DXC’s holistic framework for operational resilience. Disruptions to services, systems and process will occur, but with DXC’s 12 management principles, you can strengthen your organisation’s operational resilience posture and incorporate key DXC solutions that leverage the Now Platform®.


Accelerate business processes

Accelerate your business processes, automate workflows and drive savings with DXC and ServiceNow. DXC will help you modernise your IT infrastructure with our unique services, accelerators and customised solutions for your industry.


Reimagine with unique services

Redefine your business processes with unique industry offerings built on the Now Platform. DXC can help you optimise your ServiceNow solution beyond the out-of-the-box application: to leverage the full value of your investment with deep domain knowledge and experience in healthcare, financial services and public sector.

MediaWorks customer story

Technology, Media and Telecommunications

MediaWorks on the right wavelength with ServiceNow

With ServiceNow ITSM, media company automates its service desk enabling accelerated issue resolution and freeing IT staff to concentrate on innovation.
IPCA customer story

Consumer and Retail

IPCA uses ServiceNow platform to support 3,000 restaurants

Cloud-based service desk platform automates and standardises business processes providing a more profitable and competitive environment for franchisees.
University of Tasmania customer story

Public Sector

University of Tasmania users self-serve with Service Portal based on ServiceNow

Seamless implementation of service portal enables development of a service delivery strategy that improves end user experience and the use of existing resources

DXC and ServiceNow work together to provide industry-specific, pervasive workflows. Our IT modernisation approach drives greater operational resilience, accelerating your business transformation to deliver better employee and customer experiences and increased return on investment.