Industry Spotlights | February 13, 2025

Harnessing AI to revolutionise healthcare 

By Jo Jackson, UK Healthcare Lead for DXC Technology

 

AI is rapidly reshaping industries worldwide as it helps identify patterns and trends, understand customers needs and preferences and streamline operations.

And in healthcare—with patient well-being and lives at stake—the advancement of AI seems particularly significant. And there are several exciting new AI clinical trials and research programs that promise to advance the prevention, diagnosis and treatment of disease.

 



Open access to data is key

At the heart of AI’s application in healthcare lies massive volumes of data. For all the hype around AI and Gen AI, the technology is only as good as the data available.

Having access to data sources, the integration of the data (both structured and unstructured) and data governance are all critical factors in ensuring AI can be impactful. This allows us to scale these solutions to truly make a positive impact on care.

For example, many healthcare organisations are currently implementing electronic patient record systems (ERP) as part of large-scale digitisation programs. This rich source of organisational-specific data, combined with data collated within an integrated healthcare system, means we will have access to a wider spectrum of data that moves away from organisational need to patient need.

The question is, will we know what to do with it? Is it of good quality? Do we have enough data scientists to analyse it? 


EPR systems, when integrated with AI, can significantly enhance healthcare delivery by automating data analysis, predicting potential risks, personalising treatment plans and streamlining administrative tasks.


Powering clinical development

There are many use cases where AI can be beneficial to healthcare. But before we invest limited funds and resources into another large-scale program, proof of concepts and studies are needed.

And the good news is DXC Technology is working with several healthcare organisations to do exactly that. 

For example, working with Singapore General Hospital (SGH) and the national health agency Synapxe, DXC developed an AI system to tackle pneumonia and combat growing antibiotic resistance. The AI model, which processes symptom data from patients, helps distinguish between viral and bacterial infections, ensuring antibiotics are only prescribed when necessary.

Technology’s ability to sift through vast data to detect infection patterns is key in deciding whether antibiotics are required.

The AI system, called Augmented Intelligence in Infectious Diseases, was trained on data including clinical symptoms, responses to infection, X-rays and vital signs from about 8,000 SGH patients.

Further studies will assess the AI system's impact on antibiotic use in clinical settings, with future expansion plans to include other common infections.


The team working on the study believes the AI system could save doctors up to 20 minutes per case and help slow down the rise of drug-resistant infections.


AI for breast cancer detection

Another example is a PoC that my colleagues conducted when they teamed up with a large medical group in California to look at the early detection and improved tracking of breast cancer.

This proof of concept required a limited amount of funding and a much lower utilisation of resources, leading to a quicker and cheaper study. However, its significance was its use of historical data pulled from the EPR system to assist in the early detection and diagnosis of breast cancer.

By using historical data, the PoC’s aim was to determine if AI could assist in the early detection and diagnosis of breast cancer to significantly improve outcomes for patients, by successfully identifying false positives and false negatives in breast cancer radiology results. 


The results enabled accurate prediction of breast cancer outcomes due to the enhanced existing model with available data. It established a high accuracy rate (>96%) for negative and (>70%) for positive mammogram predictions.


Opportunities for the road ahead

Though AI was born nearly seven decades ago, its partnership with healthcare is just beginning—and collaboration and responsible implementation will shape the outcome.   

Remember, comprehensive patient data is the lifeblood of AI. That's why healthcare organisations must insist that they have access to patient data, or they risk missing out on the benefits AI can bring to clinicians, caregivers and the patients that they serve.  


The big picture

AI is at the forefront of transforming healthcare. And the good news is DXC’s team of consultants and engineers have deep industry knowledge and AI skills to help healthcare organisations succeed in their transformation journey.

More than 1,600 healthcare and life science customers around the globe rely on DXC to help them transform, improve diagnostic accuracy, analyse large data sets to speed diagnosis, speed billing and analyse patient data securely for improved diagnosis and patient care.



About the author

Jo Jackson, the UK Healthcare Lead for DXC Technology, is passionate about how technology contributes to healthcare outcomes, whether that’s related to patients, citizens, the workforce or financial performance.


This is based on a blog that originally appeared in Health Service Journal