Empowering customers in the era of AI
Our engineers and consultants are at the heart of modern-era outcomes
September 16, 2024
In a world where technological disruption drives innovation, businesses are leaning on trusted partners and deep domain expertise to help them navigate the complexities of transformation. DXC Technology is committed to guiding our 200+ Fortune 500 clients on their journey in the era of AI.
What makes DXC unique is the fact that we bring a highly experienced and specialised team of 50,000+ engineers and consultants around the world who apply their knowledge and expertise across a range of technologies to solve client problems.
With a vast ecosystem of 3,500+ security experts and industry-leading partners such as SAP, ServiceNow and others, we drive collaborative innovation. Together we empower organisations across industries to unlock the full potential of AI, ensuring they are not just prepared for the future but leading the charge.
This focused specialisation spans key industries such as financial services, automotive and manufacturing, healthcare and life sciences, airlines, and the public sector. And we apply that expertise beyond these industries based on customer needs. We deliver tailored solutions that align with each client’s unique business problems, addressing their needs with clear business outcomes.
The power of consulting and engineering in an AI-driven world
Businesses today need more than just technology — they require specialised expert guidance to ensure seamless and secure execution to bring business value. This is where DXC’s Consulting & Engineering Services — powered by AI — plays a crucial role. We are committed to transforming our clients’ journey with expert teams who have deep expertise in AI, data security and industry-specific challenges.
For example, DXC helps banks improve fraud detection while delivering personalised services; automotive companies enhance safety within autonomous driving systems; and hospitals unlock the potential of precision-based medicine.
At our core, we are laser-focused on delivering high-impact solutions through consulting, engineering and IT services. Our framework and methodical, scientific approach empower customers to continuously innovate, scale fast repeatable practices and generate increasing value over time.
Delivering client-focused outcomes
Behind DXC’s success is its ability to bring AI and other advanced technologies to life for its clients.
Take United Airlines, for example. We partner with United to improve its passenger experience with an enhanced mobile app that puts critical flight and baggage information at everyone’s fingertips.
In the automotive industry, DXC has worked with global car manufacturers for more than a decade as they developed autonomous driving technologies. The primary aim has been to improve the quality of autonomous driving and to certify higher levels of safety.
We partnered with BMW on a platform for collecting, managing and storing vehicle sensor data in seconds rather than days or weeks, resulting in faster testing and development cycles for autonomous driving.
In financial services, we worked with PKO Bank Polski, Poland’s largest bank, to make parking payments easier and more secure through a mobile solution linked directly to bank accounts. This not only enhances convenience for customers but also strengthens the bank’s ability to deliver modern, secure experiences.
In healthcare, we are bringing personalised healthcare to Parkinson’s disease patients. We collaborated with SAP to develop an AI-powered mobile application that assists patients suffering from Parkinson’s. The app uses AI to measure patients’ symptoms in real-time, analysing data to provide clinicians with personalised insights. This enables more accurate diagnoses and treatment plans, tailored to each patient’s specific condition, improving the overall quality of care.
In May, we announced a partnership with infrastructure company Ferrovial and Microsoft to create Quercus, a generative AI platform designed to help businesses worldwide integrate secure and responsible AI into their operations. Quercus will streamline processes to boost profitability and efficiency. DXC will standardise and customise the platform for its global customers, reducing development time and enabling faster, more agile deployment of AI solutions, giving companies a competitive edge.
Unlocking AI’s full potential with people + technology
We believe every business process, irrespective of the industry, is a combination of people + technology. We work closely with our clients to deeply understand their business processes, combining our technical expertise with a thorough analysis and benchmarking of people and systems.
This holistic approach allows us to create a “From → To” process guide that maps out the current state of operations and a path to future transformation and advancement. As part of this process analysis, we assess both in-house applications and third-party systems that may impact business processes, risk exposure or regulatory compliance.
The focus of our engineers and consultants is on simplification, better utilisation of data and AI-powered functionality, which helps businesses unlock new efficiencies.
Digital Twin: A blueprint for process modernisation
One of the innovations DXC brings to its clients is the digital twin: a digital replica of a physical object, system or process contextualised within its environment. Initially used in the manufacturing sector, this technology and approach has expanded into broader business applications. DXC uses digital twins to create a detailed, real-time model of a client’s processes.
A “From → To” guide, modeled in a digital twin, combines both people and technology in every phase of transformation. The digital twin allows businesses to visualise, analyse and refine processes in a virtual environment, eliminating uncertainties and ensuring smoother project execution.
The goal is to provide a granular view of how people and technology interact, how workflows can be optimised and how AI can bring added functionality. This model allows businesses to simulate changes, test improvements, and ensure that the digital and physical elements of their operations work harmoniously.
With a relentless focus on solving clients' most complex challenges, we deliver solutions that improve efficiency, reduce costs and deliver outcomes that matter for them. Whether it’s through automating risk assessment for financial services or improving citizen service for governments, our goal is to enable clients to thrive in every era of innovation.