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Business process services: Property and casualty

Increase speed to market with new products, simplify operations and reduce cost with our business process as a service for property and casualty insurance.

 

 

DXC named a leader and a star performer in Everest Group's P&C Business Process Provider PEAK Matrix® report

The report acknowledged DXC’s positions as leader and star performer in the property and casualty insurance market with its highest designated category.

As with most choices an insurance company makes, the goal of using business process as a service (BPaaS) is to enable you to be more competitive and profitable in your target markets. The key is finding a partner that can take day-to-day operational activities off the table for your incumbent staff, allowing them to be provisioned more effectively.

Our property and casualty services are designed to empower customer acquisition, retention and engagement; enhance speed to market; and enable tailored underwriting, third-party collaboration and regulatory compliance — all while reducing operational expense.

Industry-leading business process framework

DXC leverages its insurance operations knowledge and proven business process framework, as well as digital technology expertise and worldwide sourcing capabilities, to help you meet your business goals. From the network of prepackaged solutions, to robot factories, to competency centers provided by an ecosystem of partners and collaborators, DXC can help you ignite the synapses that deliver the solutions and outcomes you need.

The ability to acquire a new operational capability in a low-cost, frictionless fashion can be an attractive way to start a new business, reach a new market or provide a new service.

181M
messages handled in the London Market in 2020
99.81%
IT service level agreement compliance against a target of 97.48% in the London Market
$5B+
paid to flood insurance policyholders over the past 30 years

Services across lines of business and markets

For more than 40 years, property and casualty companies have relied on DXC to lift them out of the back office with continuously available, efficient and secure insurance process and IT outsourcing solutions. For U.S.-based insurers, we processed more than $5.5 billion in premium for virtually all personal and commercial lines of business. Our people in the United Kingdom and India handled more than £85.1B in inward/outward premium/claim/treaty balance accounting transactions for the London Market in 2021.

We also provide flood insurance services that help speed claims resolutions and comply with the U.S. National Flood Insurance Program (NFIP). In Australia, we are specialists in workers’ compensation policy and claims management, handling more than 7,000 new claims each year and processing over 15,000 transactions each week.  

Whether starting a new company, entering a new market or distribution channel, launching a new product or seeking resource efficiencies, DXC has the experience to support your company’s growth initiatives and help you achieve new levels of efficiency.

DXC is a leader in business process services with more than a million property and casualty policies under management. We leverage our insurance software portfolio, operations knowledge, business process expertise and worldwide sourcing capabilities to deliver cost-effective, high-quality business process and IT support for virtually any property and casualty product, covering most functions spanning the customer journey.

Related offerings

DXC Assure for Property and Casualty

Grow premiums and retain policyholders while enhancing engagement and transforming operations.

Business process services: Life and wealth

Digitize the customer experience, gain efficiency and accelerate growth with DXC’s business process as a service for both open and closed blocks.

Lloyd’s and London market insurance companies tap DXC to transform the world’s largest insurance marketplace

“With the respective commitments of DXC, Lloyd’s and the entire London market, we have the capabilities to transition to a single platform solution that will provide automated processing and accounting for the market, a substantial reduction in operating costs, and offer customers a much faster, better service.”

John Neal
CEO
Lloyd’s

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ISG names DXC a Leader by ISG in six insurance quadrants

DXC Technology is recognized as a Leader in: Life & Retirement BPO Services U.S., Life & Retirement BPO TPA Services U.S., Property & Casualty BPO Services U.S. and Australia, Life & Retirement Platforms U.S. and Property & Casualty Platforms U.S.
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Partners and key collaborators

AWS

Reimagine insurance business processes in the cloud and create business value with DXC  and AWS.

ABBYY

Move from task automation to hyper-automation using AI and other digital technologies.

Blue Prism

Unlock the power of human and digital workforce collaboration with an innovative intelligent automation platform.