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Technology-Media-Telecom | DXC Technology

Technology, Media and Entertainment, Telecommunication Software Solutions

DXC helps TMT leaders remain competitive by enabling rapid innovation and seamless service delivery.  


Astro harnesses data to redefine content delivery | DXC Technology Customer Stories
Customer Story

Astro harnesses data to redefine content delivery




Freeing up MEO's legal resources with GenAI | DXC Technology Customer Stories

Freeing up MEO Portugal's legal resources with Generative AI


Vodafone Germany modernizes customer service and transitions to the cloud | DXC Technology Customer Stories

Vodafone modernizes customer service with cloud




“DXC has been instrumental in reengineering our analytics platform, helping us leverage the latest technology to better position ourselves for the next steps ahead in our journey.” 


Mauro Di Pietro Paolo, CTO, Astro Malaysia Holding Berhad



The opportunity

Purchasing power is shifting into the hands of consumers more than ever before in telecom and media, thanks to over-the-top disruption and commoditization in the former and a struggle to command attention amid fierce competition in the latter. In the high-tech sector, the pace of product development must accelerate under rapid evolutionary cycles. 

How DXC helps

With forward-thinking approaches to network evolution and service agility and pioneering work in areas such as cloud-native transformation and SD-WAN automation, we help businesses that offer telecom, technology and media solutions reshape how they build, deliver and scale digital services. We help them launch offerings faster, unlock new revenue streams and deliver seamless, intelligent experiences.

25+ years of experience
in IT solutions for TMT
12,000+ professionals
worldwide with deep TMT expertise
10+ countries hosting
telecom engineering and QA centers run by DXC
9 of the top 20 global telecom operators
trust DXC to operate and innovate at scale


Why DXC for TMT

DXC delivers IT telecom solutions, media and entertainment IT solutions, and high-tech product engineering that solves these industries’ most complex technology challenges. These companies are rethinking business models in the face of rising competition, striving to deliver hyper-personalized, always-on experiences, and create secure and scalable digital ecosystems that accelerate innovation and open new monetization opportunities. Reaching these goals is possible with digital transformation services for telecom, media and technology companies, including enabling Direct-to-Consumer and B2B2X models that enable partners and ecosystems to deliver services to end customers, and orchestrating complex multi-vendor environments.

High-Tech Product Engineering

Fast-moving technology cycles leave little room for long-term ROI. DXC delivers customers the fast results and returns they need to see via intelligent product engineering, innovation across software and IT infrastructure, and more. DXC brings capabilities such as edge integration and 5G monetization; artificial intelligence/machine learning (AI/ML), predictive maintenance and fraud detection; and generative AI-powered virtual agents and IoT gateways onto the scene. This feeds our customers’ ability to scale the results of their digital innovations, embrace new technologies like GenAI and lead Industry transformation.

Telecom transformation

Combat the price competition that is driving average revenue per user declines at telecommunications companies. Successfully confront the complexities of the backbone of telecom operations that increase tech debt amid customer churn driven by OTT disruption and loyalty erosion. DXC brings capabilities that drive cost optimization, improved network service and quality, better customer retention and new revenue opportunities, while network security is strengthened with zero trust frameworks that assume no implicit trust. Zero trust security has reduced incidents by 50% and enabled GDPR and regulatory compliance in 100% of telco projects.

Media & Entertainment innovation

Companies today want to deliver deeper customer engagement through immersive and personalized experiences, data-driven operations that optimize the content supply chain, automation, AI workflows and scalable cloud economics for cost competitiveness. Open, cloud-native, future-proofed technology stacks extensible to formats like AR and VR are also on media IT services’ wish lists. With DXC’s cloud-native streaming platforms, set-top box engineering, digital fan experiences, global content delivery and AI-driven content features, media companies have additional media & entertainment IT solutions to help them realize their ambitions.

Find out how DXC can help you




TMT solutions

Male IT Engineer Works on a Laptop in a Big Data Center. Rows of Rack Servers are Seen | DXC Technology

High-Tech Next-Gen Networking and Product Engineering

In the high-tech sector, DXC’s embedded engineering for cloud-based networking services, advances software development for bespoke networking hardware, such as SD-WAN-enabled routers, edge gateways for IoT deployments and high-throughput data center switches. By leveraging deep expertise in embedded development for microcontrollers, SoCs and PLCs, DXC creates high-precision automation solutions for Industry 4.0 industrial automation, including supporting the manufacturing lifecycle for semiconductors.

Woman with tablet diagnosing server hardware | DXC Technology

AI-Powered IT Modernization for Tech

We increase automation, streamline processes, optimize operations and deliver cost optimization and efficiency for our customers. We automate workflows with AI and analytics to enhance efficiency and reduce complexity. We do that by deployment modernization, migration, managed services for SAP, ServiceNow and Salesforce, custom applications, advanced data analytics and AI. 

 

Digital experience | DXC Technology

Media Asset Management and Digital Experience

Cloud architecture and orchestration lets media companies bridge production resources and toolsets to seamlessly manage operations between multiple private and public cloud instances. Custom software development can streamline and accelerate content production, enabling production pipeline management. Sports media and entertainment can run digital transformation programs to enhance daily business operations, from live global video streaming, to a video-on-demand platform with interviews and podcasts, to global matchday experiences and more. 

Streaming platform | DXC Technology

Media Streaming Platform Development

Embedded software engineering for audio/video processing of set-top box hardware, operating system development and integration of third-party apps and components ensure compatibility, reliability and adherence to industry standards. With our powerful cloud-based AI analytics platform that harnesses data from millions of set-top boxes, we provide real-time insights into user viewing behaviors, advertising performance and more. We also offer 24/7 Managed Support Services for set-top boxes. 

Modern city with wireless network connection concept | DXC Technology

Telecommunications Software and IT Solutions

DXC partners with hyperscalers, network vendors and OSS/BSS platform providers, whose solutions are optimized with DXC’s prioprietary and AI/ML accelerators to deliver open, cloud-native telecom software environments and and telecom IT solutions that enable predictive maintenance, fraud detection and a better customer experience. We support approximately 600 million subscribers globally through managed BSS, OSS and customer experience platforms. DXC boasts a track record that includes 90% reduction in network outages and 50% fewer security incidents. And with AI and data analytics solutions that monetize customer and network data, we help telcos unlock new revenue streams.

wireless satellite technology | DXC Technology

Telecommunications Technology Transformation Solutions

Evolve telecom networks, OSS and BSS for the future with our telecommunication software development services, engineering, analytics and integration. Enable your business to harness network data for actionable insights, improved performance and predictive automation. Be empowered with intelligent automation, predictive analytics, and data-driven decision-making to enhance customer experiences, optimize revenue management and improve operational efficiency. Maximize your high value SAP initiatives with next generation business process monitoring, ITIL process orchestration, advanced analytics and operations automation.


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Frequently asked questions about TMT Software Solutions

This software supports the operations, infrastructure and services of telco providers, and ranges from network management, to service provisioning, to analytics. Modern telecom software solutions also support technologies including 5G, IoT and cloud-native architectures.

DXC’s role in the telecom software ecosystem as a telecom enterprise software solutions provider  includes system integration and digital transformation services. With our system integration and managed services, DXC helps providers modernize legacy infrastructure, migrate to cloud platforms and implement private 5G networks. We collaborate with companies like Nokia to deliver private LTE/5G solutions and edge computing capabilities to enhance automation and operational efficiency.

Speed to market is critical, and agile, cloud-native architectures support rapid innovation. With DXC’s solutions for cloud-native OSS/BSS transformation, we enable up to 50% acceleration for service launches, while reducing tech debt, improving scalability and performance, supporting predictive automation and ensuring efficient management.

DXC has nearly 20 years of BSS/OSS experience and our partnerships with leading telcos across strategy, 

architecture, transformation and post-merger integration have built trust at every level. Our insight into complex, cross-functional telco processes enables smarter, faster and more resilient solutions. With our IT solutions for telecom wWe empower BSS platforms with predictive automation and data-driven insights that can support faster time to market.

From legacy stabilization to next-gen innovation, we’ve delivered measurable outcomes. For instance, DXC assists telecoms like Vodafone Germany in transitioning from legacy systems to cloud-native platforms, reducing technical debt and improving agility for faster service deployment. By providing application management services and automation across OSS/BSS systems, one global telecom operator saw a 30% improvement in time-to-market for new services.

Many operators are stuck with siloed systems and are looking for help building ecosystems that support new business models. With OTT disruption and B2B commoditization driving margin erosion, there is an urgent need to identify new B2B2X revenue models. As a telecom digital transformation services provider, DXC helps customers stay ahead of the competition by enabling new B2B2X and Direct-to-Consumer models, underpinned by secure and scalable digital ecosystems, and leveraging data and AI to unlock opportunities for new revenue.

DXC provides strategic advisory and managed services that help telcos reengineer legacy systems with telecom software development services, integrate cloud-native architectures and adopt agile go-to-market models — essential for scaling B2B2X operations. We enable ecosystems that help telcos build platforms that support collaboration with third-party businesses and deliver services to end customers.

Cost pressure is intense, and automation is seen as a key lever for efficiency and scalability.

With our automation frameworks for telecom operators, we have built smart automation using Everything as Code and Zero Touch Automation for streamlined network and service operations. The effort spent for service 

deployment, configuration validation and support is reduced from weeks to hours with our telecom management software. Among our capabilities, we deliver telecom infrastructure automation for classic or SDN/NFV infrastructures with network automation for public and on-prem solutions and customized smart test frameworks, which are API libraries for network devices, third party devices and more.  

Here are some examples of work we’ve done:

  • DXC designed and implemented an automated framework for a large telco’s SD-WAN solution that offered the ability to perform infrastructure setup, service topology load-up, regression tests runs and infrastructure teardown.
  • DXC helped a telco evolve its 4G/LTE ecosystem towards an NFV/SDN architecture, implementing an on-prem cloud solution based on IaaS concepts and enabling automated validation for both physical and overlay Virtual Network Functions (VNFs)-based network architectures.
  • Another telco provider relied on DXC telecoms software development to develop an automated platform for lifecycle operations and network configuration ticketing.

 

DXC Technology simplifies 5G core integration across multi-vendor environments by combining cloud-native architecture, automation and standards-based interoperability. With a cloud-native, modular design DXC enables telcos to deploy 5G core functions on cloud-native infrastructure, allowing seamless integration of network functions from different vendors. This modularity supports flexibility and scalability while reducing vendor lock-in. We ensure all components adhere to 3rd Generation Partnership Project (3GPP) service-based architecture (SBA), which is essential for interoperability in multi-vendor setups. With end-to-end orchestration and slice management across vendor boundaries, telcos can deliver differentiated services while maintaining control over quality and policy enforcement.

The outcomes for our IT services for the telecom industry are:

  • Reduce operational costs and complexity through automation and cloudification
  • Accelerate 5G, edge and network services monetization
  • Enhance customer experience and retention via AI-driven personalization
  • Improve resilience, security and data privacy in a hybrid multi-cloud world
  • Enable sustainable and energy-efficient network operation

Our media and entertainment software development and media IT services are designed for media and content producers; media distribution and rights mangement; sports and live entertainment; media software creators; and the creative workforce.