8:00 a.m. – 9:00 a.m. | Breakfast and networking
9:00 a.m. – 9:10 a.m. | Welcome
9:10 a.m. – 10:40 a.m. | General session | Keynote
Ray August, President, Insurance Software & BPS, DXC Technology
Phillip Ehlen, Director, Product Management, Insurance Software, DXC Technology
Annmarie Fini, Vice President Customer Experience, Insurance Software & BPS, DXC Technology
Special guests:
Chris Fleming, Chief Operating Officer, Individual Solutions, Transamerica
Bob James, Chief Operations Officer, Lloyd’s
Rob Klaczak, Senior Vice President and Divisional Chief Information Officer, Lincoln Financial Group
Mary McConnell, Director of Products and Services, Safety Insurance
Shirley Pierson, Chief Operating Officer, Pharmacists Mutual Insurance Company
DXC Insurance Software & BPS President Ray August will kick off our time together showcasing the investments we are making in our solutions, services and community to deliver on our customer commitments. Through product demonstrations, customer stories and insightful discussion of market dynamics, we’ll explore how your input is guiding our strategy and product roadmaps to help you succeed. From AI to Centers of Excellence, you’ll learn about the developments you can take advantage of now — and into the future!
10:40 a.m. – 11:00 a.m. | Break
11:00 a.m. – 12:20 p.m. | Breakout sessions
Breakout session | Life & Wealth keynote
Mary Kaye Korzun, Principal Solution Architect, Global Insurance Digital Sales, DXC Technology
Alok Kumar, General Manager, L&W Insurance, DXC Technology
Charlie Neumann, Director, Life Insurance Product Management, DXC Technology
Dan Stanovich, General Manager, Americas Life BPS, DXC Technology
DXC Life experts will explore how we are driving innovation that matters to our customers by actively listening, learning and acting based on your feedback. During this session, you’ll learn more about our commitment to supporting all phases of your digital transformation journey. Plus, you’ll see our Protect-Extend-Transform strategy in action and hear directly from insurance executives who are leveraging DXC solutions and business process services to achieve their business objectives.
Breakout session | Property & Casualty keynote
Joe Benson, P&C Americas Offering Manager, DXC Technology
Chris Charlton, Claims and Legal Offering Manager, DXC Technology
Dawn Cochran, General Manager, Americas P&C Insurance, DXC Technology
Eddie Jones, Director, Market Strategy, DXC Technology
Chris Kirby, Global Offering Manager, Commercial & Specialty, DXC Technology
During this session, DXC Property and Casualty experts will share how we are investing in our solutions and services to drive outcomes for your business. From Centers of Excellence to artificial intelligence, user experience to data strategy, you’ll learn how we are taking action based on your feedback. We’ll also highlight DXC’s Commercial & Specialty offering and what the innovation that is being driven through Lloyd’s Blueprint Two means to the rest of the market.
Breakout session | Reinsurance keynote
Bjornar Evenshaug, Global Offering Manager, Reinsurance, DXC Technology
Andi Thomas, Global Product Manager, Reinsurance, DXC Technology
Join DXC reinsurance experts to discover how DXC is delivering on our customer commitments and driving innovation aligned to your requirements. From AI to web UX and automation, we’ll explore investments we are making to help you increase value and optimize costs. You’ll see enhancements in action and have the opportunity to ask questions and share feedback.
12:20 p.m. – 1:30 p.m. | Lunch and networking
1:30 p.m. – 2:20 p.m. | General Session | Insights in action: Stories and strategies for transformation
June Busch , AVP, Application Development & Support, Starr Companies
Craig Clark, Senior Vice President Operations, Swiss Re
Venkat Krishnamoorthy, Chief Data Officer and Chief Technology Officer, Hamilton Insurance Group
Dave Matcham, Chief Executive, Insurance Underwriters Association
How are insurers and reinsurers transforming their businesses to compete more effectively and stay relevant amidst dynamic market conditions? Through a series of fireside chats, participants will delve into this question, exploring aspects such as:
- Perspectives on industry trends and the changes needed to address those trends
- Discussion of barriers to change and strategies to overcome them
- Impacts of change on customers and employees
2:20 p.m. – 3:30 p.m. | Roundtable discussions
Hosted by Bryce Mohlenhoff, General Manager, Americas Insurance Software & BPS, DXC Technology
In these discussion-based sessions, you’ll connect with others in the same product family as you, along with DXC experts. What will you discuss? Anything that is top of mind for your group – from exploring announcements made in morning sessions to sharing compliance hurdles, best practices and industry trends. This session is all about fostering connections among community members, solving common issues together and exploring what’s next to prepare your company for the future!
3:30 p.m. – 3:50 p.m. | Break
3:50 p.m. – 4:20 p.m. | General session | Attack and respond: Changing cyber strategies, what’s new?
Mark Hughes, President, Security, DXC Technology
During this interactive session, cyber security experts will share learnings from the front lines of defending networks and responding to cyber threats. We'll discuss changes in adversary behaviors and different approaches to cyber strategies, highlighting recently observed attack trends and implications for the insurance industry.
4:20 p.m. – 4:50 p.m. | General Session | Artificial Intelligence: Innovations and impacts
Darrel Adams, Head of Annuities Technology, Transamerica
Phillip Ehlen, Director, Insurance Solutions, DXC Technology
Chad Hersh, Global Life Insurance Industry Lead, AWS
Employing artificial intelligence (AI) to solve business challenges isn’t new; however, AI innovations are rapidly expanding and evolving, and businesses must determine how to leverage this new technology responsibly. From data mining to deep learning, large language models to generative AI, this session will explore AI innovations and potential impacts, showcasing examples and use cases from the insurance industry.
4:50 p.m. – 5:00 p.m. | Closing remarks
6:00 p.m. – 9:00 p.m. | Networking reception and dinner
Continue making connections during our evening event at the Gibbes Museum of Art. Exceptional cuisine will be matched with meaningful conversations among DXC Connect community members!
