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DXC Connect
Insurance Executive Forum | Charleston

March 4 – 6, 2025
An invitation-only forum for executive leaders from DXC Technology’s insurance customer community

Connecting DXC Technology’s insurance customer community

DXC Insurance Software & BPS is on a customer-driven journey to be the biggest and best insurance software and BPS provider in the world. We recognize that one of the things that makes us unique is our DXC Connect community, a network of insurance professionals from around the world who use our solutions to power their business. Through meaningful gatherings, we connect members of our community to participate in thoughtful discussions, learn valuable industry and product information, and share feedback and insight.

Executive forums are our most exclusive events, reserved for leaders from our customer community. We are pleased to host our third annual executive forum in Charleston, South Carolina, March 4 – 6, 2025. 

What to expect at DXC Connect Insurance Executive Forum

Through general sessions, product breakouts, roundtable discussions and unique networking experiences, executive forum attendees will:

  • Connect with peers, DXC team members and industry leaders to discuss the trends affecting our industry and how to address them
  • Learn about DXC’s commitment to meet you where you are on your digital journey, protecting your investments, extending the value you receive and partnering with you for transformation
  • Explore innovations to help you drive growth and better serve your customers in the dynamic insurance environment
  • Share feedback about how DXC Insurance Software & BPS can best support you — now and in the future

Learn what past executive forum attendees have said about the event

“The agenda was thoughtfully curated based on feedback customers provided throughout the year. The content was aligned to our business goals, and there was a focus on the community engaging with one another.”

“The venue and setting were phenomenal. The meeting was customer-centric and focused on many of the product updates which will be available. The event also showed how DXC is invested in its customers.”

“It was reenergizing to connect with colleagues in person and talk strategy.”

“The most valuable part of the event were the great insights into current tech trends and chance to interact with industry peers.”


High-level agenda

DXC Connect Insurance Executive Forum is all about creating meaningful connections — connecting members of our community to learn valuable industry and solution information, while sharing feedback and insights. Executive forums are much more than one-time events. They have become important milestones in our strategic planning. Through the agenda below, attendees will participate in meaningful discussions and provide critical input to guide future DXC Insurance Software & BPS investments.
 
Hours and agenda are subject to change. Please note: Times are in EST.
 

5:30 p.m. – 8:30 p.m. | Welcome reception and networking dinner
Each year, executive forum attendees report that one of the most valuable aspects of the conference is the networking among DXC customers, partners and team members. As we officially begin our time together, we invite you to build connections that will enrich your event experience while enjoying dinner and drinks.


8:00 a.m. – 9:00 a.m. | Breakfast and networking
Start your day with coffee, cuisine and conversations that will fuel your morning!


9:00 a.m. – 9:15 a.m. | General session | Welcome
Annmarie Fini, Vice President Product and Customer Ecosystem, Insurance Software and BPS

Join us as the formal agenda for our executive forum begins. During the opening remarks, you’ll learn what to expect from the forum, as well as how to make the most of our time together.


9:15 a.m. – 10:30 a.m. | General session | Keynote
Ray August, President, Insurance Software & BPS, DXC Technology
Ken Bunn, Vice President, Claims, Builders Mutual
Bryan Davis, Director, Insurance, US Financial Services, AWS Global Sales
David Dooley, Executive Vice President and Head of Enterprise Operations, Brighthouse Financial
Chris Eason, Associate Vice President, Product Management, American Family Insurance
Dev Ganguly, Executive Vice President and Chief Operating Officer, Jackson
Patrick Molineux, Vice President, Global Products, Insurance Software & BPS, DXC Technology
DJ de Villiers, Chief Information and Digital Officer, Asia, Sun Life
Erica Volini, Executive Vice President, Worldwide Industries, Partners, & GTM, ServiceNow

Delivering on our commitments to meet you where you are and act based on your feedback, DXC Insurance Software & BPS is continuing to invest in areas that help you maximize the value you receive from your DXC solutions. Through product demonstrations, customer stories and engaging discussion of market dynamics, Keynote will explore results and achievements from the past year, along with DXC’s strategic vision for the future.


10:30 a.m. – 10:50 a.m. | Networking break


10:50 a.m. – 12:15 p.m. | Industry keynotes

Breakout session | Life & Wealth keynote
Jon Aurit, Account Executive, Insurance, DXC Technology
Jenna Colman, Director, Insurance Solutions, DXC Technology
Alex Cox, Global Product Leader, Life & Wealth, DXC Technology
Chirag Jindal, Insurance Product, Global, ServiceNow
Bryce Mohlenhoff, General Manager, Americas Insurance Software & BPS, DXC Technology
Joyce Noggle, Director of System Development, Indiana Farm Bureau Insurance
Dan Stanovich, Regional General Manager, Life BPS

With proven results in the life and annuities insurance industry, DXC is a trusted partner to L&W carriers. During this session we’ll explore ways we are demonstrating that partnership and creating more value for you through innovative and transformative solutions including: 1) integrated insurance core capabilities that enable you to manage products and policies across the insurance lifecycle, 2) new AI tools that have simplified delivering new solutions and capabilities with faster time to value, and 3) digital-first solutions on the Assure Platform.


Breakout session | Property & Casualty keynote
Joe Benson, Global Product Leader, Property & Casualty
Chris Charlton, Global Product Leader, Claims and Legal
Dawn Cochran, General Manager, Americas P&C Insurance

The DXC insurance community is driving the future of our P&C solutions, and in turn, those solutions are driving results for our P&C customers. Join this session to explore the latest P&C enhancements and hear real customer success stories. We’ll showcase how: 1) AI is now practical and can be used to drive decisions for your users, 2) the microservice journey is enabling innovation at scale, and 3) the Assure Platform is empowering our customers to lead in digital transformation.


Breakout session | Reinsurance keynote
Bjornar Evenshaug, Global Product Leader, Reinsurance, DXC Technology
Andi Thomas, Global Product Manager, Reinsurance, DXC Technology

Through DXC solutions, our ecosystem partnerships and our thriving community, we empower the reinsurance market to drive digital transformation and operational excellence. During this session, we’ll showcase the general availability of Assure Reinsurance and Assure Cede and highlight collaboration and results from early adopters. We’ll examine capabilities that deliver real-world value and business efficiency, including secure APIs, emerging AI features, and managed services supporting your operations.


12:15 p.m. – 1:30 p.m. | Lunch and networking
Exchange ideas and continue conversations from the morning sessions over an informal lunch – or attend an optional deep-dive session for additional learning opportunities. No matter what you decide, you’ll continue making valuable connections with members of the DXC community! More details on the optional deep-dive sessions are included below.


12:30 p.m. – 1:20 p.m. | Optional deep-dive sessions
Optional deep-dive session | Best practices and lessons learned: Life & Wealth
Hosted by Mohit Banerjee, Sales Director, Insurance, DXC Technology and Naveen Swamy, Sr. Manager Software Engineering, Insurance, DXC Technology

During this discussion-based session, members of our L&W Customer Advisory Council will lead a conversation around recent projects and share what they learned throughout the process. Attendees will walk away with actionable best practices and lessons learned to implement in their own projects.

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your lunch and proceed to the indicated room.


Optional deep-dive session | Best practices and lessons learned: Property & Casualty
June Busch, AVP, Application Development and Support, Starr Insurance
Brad McCormack, CIO - VP Information Technology, Ohio Mutual Insurance Group
Hosted by Lindsey Mann, Sales Support Manager, DXC Technology

During this discussion-based session, members of our P&C Customer Advisory Council will lead a conversation around recent projects and share what they learned throughout the process. Attendees will walk away with actionable best practices and lessons learned to implement in their own projects.

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your lunch and proceed to the indicated room.


Optional deep-dive session | Charting your Transformation journey: Health Check
Mike Adler, Vice President, Global Solutions Leader, Insurance Business Group, DXC Technology
Jane Creed, Director Solution Architect, DXC Technology
Mary Kaye Korzun, Principal Solution Architect, Global Insurance Digital Sales, DXC Technology

Join this session to learn more about DXC’s Health Check solution. We’ll review what customers can expect, including process, recent results and next steps for interested customers. You’ll have plenty of time to ask questions to ensure you leave the executive forum with a comprehensive understanding of this valuable new offering.

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your lunch and proceed to the indicated room.


Optional deep-dive session | Community Meeting: Life BPS
Stephanie Snap, General Manager, Life BPS, DXC Technology
Jill Zygmunt, Account Delivery Lead, Life BPS, DXC Technology

Whether you’re interested in solving a specific problem or learning about new capabilities, existing Life BPS and BPO customers are invited to this session for open discussion and Q&A with Life BPS/BPO experts and peers .

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your lunch and proceed to the indicated room.


Optional deep-dive session | Managed Services deep-dive and Q&A
Bob Riddler, Director, Global Managed Services Offering, DXC Technology
Oli Rajendra, Director – Business, AMS Region Lead, Insurance Software

Join this session for more details on DXC’s Managed Services. We’ll review offerings across Life & Wealth, Property & Casualty and Reinsurance and answer your specific questions to ensure you have a comprehensive understanding of the offering and its value.

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your lunch and proceed to the indicated room.


1:30 p.m. – 2:30 p.m. | General session | Transformation tools and best practices: Innovations and impacts
Alex Cox, Global Product Leader, Life & Wealth, DXC Technology
Jane Creed, Director Solution Architect, DXC Technology
Chris Eberly, Head of Insurance Insights, Datos Insights
Brent McGroarty, Senior Vice President and Chief Operating Officer, Wilton Re U.S.

Featuring customer stories, DXC perspectives and analyst insights, this session will discuss the case for transformation. Attendees will hear from (re)insurers regarding their transformation programs – from goals and plans to best practices, lessons learned and achievements. DXC experts will showcase the AI tools we’ve invested in to ease migrations and reduce project timelines while increasing quality. Now “out of the lab,” these innovations are making measurable impacts.


2:30 p.m. – 2:45 p.m. | Break


2:45 p.m. – 3:35 p.m. | Breakout sessions

Breakout session | Revolutionizing insurance operations: Harnessing AI for enhanced efficiency and collaboration
Kaustubh Alegaonkar, Global Head - Insurance Life & Wealth BPS Operations DXC Technology
Phillip Ehlen, Global Product Leader, AI, DXC Technology
Jarvis Ka, Director of Enterprise Architecture, Indiana Farm Bureau
Massimo Stasi, AI Product Enablement, DXC Technology

Join this session for a closer look at AI innovations for DXC Insurance Software & BPS customers. Through demonstrations and customer stories, we’ll review what was announced in 2024, what has been implemented to date and the results that businesses are seeing. You’ll learn how the AI Advisory Group is influencing AI investments and have the opportunity to share feedback on what you’d like to see next.


Breakout session | Reinsurance community meeting
Bjornar Evenshaug, Global Product Leader, Reinsurance, DXC Technology
Andi Thomas, Global Product Manager, Reinsurance, DXC Technology

Reinsurance customers, join this session for a more detailed update of customers’ Assure Reinsurance and Assure Cede upgrade plans and discussions on your product roadmap priorities.


Breakout session | Securing your digital transformation: Investments in cybersecurity
Hank Osborne, Director of CyberSecurity, DXC Technology

As insurers navigate transformation and migrate from the mainframe to the cloud, a top priority is cybersecurity. This session will examine what DXC is doing to secure our solutions and protect our customers.


Breakout session | Transforming with Assure Platform – Life & Wealth
Patrick Molineux, Vice President, Global Products, Insurance Software & BPS, DXC Technology
Bill Ohnemus, Chief Architect - Architecture, Platform and Innovation, DXC Technology

For L&W customers considering their transformation approach, this session will examine in more detail all of the components of the Assure Platform and explain the various L&W solutions to support your individual transformation journey.


3:35 p.m. – 3:50 p.m. | Break


3:50 p.m. – 4:50 p.m. | General session | Presented by Bill Pieroni, Chief Executive Officer, ACORD
Returning to the executive forum stage by attendee request, ACORD CEO Bill Pieroni will share his research-based perspective on key trends shaping the insurance industry. Highlighting key takeaways across line of business, region, etc., Bill will leave you with actionable insights to take back to your colleagues.


4:50 p.m. – 5:00 p.m. | General session | Closing remarks
As the formal agenda for our first day concludes, we’ll highlight key insights and what to expect from the rest of the event.


6:00 p.m. – 9:00 p.m. | Evening networking event
Distinguished as a National Historic Landmark, the William Aiken House will serve as a unique backdrop for continued discussion and collaboration. Featuring sweeping ballrooms, lush private grounds and expansive open-air piazzas, the historic mansion honors the past, while preserving the future. Attendees will enjoy museum-caliber artwork and antiques and Lowcountry-inspired cuisine during this reception.


7:45 a.m. – 8:45 a.m. | Breakfast and networking


8:00 a.m. – 8:45 a.m. | Optional breakfast sessions

Optional deep-dive session | DXC Ingenium breakfast and deep dive
Sada Kalidas, Global Product Leader, Ingenium, DXC Technology

Join DXC Ingenium experts for an interactive deep dive into our modernization strategies, including cloud migration, platform transformation and accelerator programs. During this session, you’ll learn how we are addressing your feedback by simplifying, consolidating and innovating to support your digital transformation journey. You’ll connect with peers, share insights and explore how DXC’s Protect, Extend, Transform framework can help future-proof your operations.

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your breakfast and proceed to the indicated room.


Optional deep-dive session | Assure Cede overview and Q&A

Neil Woodman, Director, Business Advisory and Development, Reinsurance

This session is designed for carriers who are interested in learning more about Assure Cede. Join this session for discussion of the drivers for adopting a fully-fledged Ceded Reinsurance application, along with an overview of Assure Cede and the value it can provide for your business.

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your breakfast and proceed to the indicated room.


Optional deep-dive session | Best practices and lessons learned: Health Check
Mike Adler, Vice President, Global Solutions Leader, Insurance Business Group, DXC Technology
Jane Creed, Director Solution Architect, DXC Technology
Mary Kaye Korzun, Principal Solution Architect, Global Insurance Digital Sales, DXC Technology

For customers who have completed or are considering a Health Check, join this discussion-based session to share best practices and lessons learned with DXC team members and peers. We’ll use your feedback from this session to continue to enhance the offering and drive value for our community.

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your breakfast and proceed to the indicated room.


Optional deep-dive session | Claims and Legal deep-dive
Chris Charlton, Global Product Leader, Claims and Legal, DXC Technology
Terry Walker, Sales Solutions Analyst, DXC Technology

Claims and Legal customers are invited to join this session to connect with fellow customers and DXC experts to explore product-specific investments. Topics covered will include roadmaps, ecosystem announcements and partner/integration highlights and migration information. There will also be dedicated time for Q&A to ensure your questions are answered!

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your breakfast and proceed to the indicated room.


Optional breakfast session | Life & Wealth product strategy
Jenna Colman, Director, Insurance Solutions, DXC Technology
Fil Firmani, Sr. Director, Product Management, DXC Technology
Naveen Swamy, Sr. Manager Software Engineering, Insurance, DXC Technology

Life & Wealth customers are invited to join this session to connect with DXC experts for a closer look at planned investments in our L&W solutions for the next 3-5 years. We’ll highlight new components of DXC’s Assure Life Suite and next-gen BPS/BPO, including Assure BPM, Assure New Business, Assure Claims and Assure Product Engine. There will also be dedicated time for Q&A to ensure your questions are answered!

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your breakfast and proceed to the indicated room.


Optional breakfast session | P&C Policy and Billing deep-dive
Eamon Kelly, Center of Excellence Policy and Billing Leader, DXC Technology
Shashank Nema, Advisor, Project Management, DXC Technology

P&C Policy and Billing customers are invited to join this session to connect with fellow customers and DXC experts to explore product-specific investments. Topics covered will include roadmaps, ecosystem announcements and partner/integration highlights and migration information. There will also be dedicated time for Q&A to ensure your questions are answered!

Note: This is an optional session for interested attendees. Space is limited and offered on a first come, first served basis. If you would like to attend, please get your breakfast and proceed to the indicated room.


9:00 a.m. – 9:45 a.m. | General session | Community keynote
Catherine Royal, AVP - Claim Operations - Technology & Innovation, Skyward Specialty Insurance
Additional guest coming soon!
Hosted by Peter Allen, Global Sales Leader, DXC Technology

In this dynamic session, led by DXC customers and leading industry analysts, you will hear four unique perspectives regarding evolving industry dynamics and how insurers are responding. You’ll glean insights from the latest industry research, while also gathering practical lessons learned from customers who have recently completed transformation projects.


9:45 a.m. – 11:00 a.m. | General session | Roundtable discussions
Regarded by past attendees as an event highlight, roundtable discussions bring together customers, partners and DXC team members to discuss industry trends, solution needs and feedback from the forum. Bring your questions and suggestions, so we can continue to act based on what we learn during these discussions!


11:00 a.m. – 11:15 a.m. | General session | Closing remarks
Annmarie Fini, Vice President Product and Customer Ecosystem, Insurance Software and BPS 

As our executive forum comes to an end, we'll review key themes from our time together, along with what to expect next for the DXC Connect Insurance Community. Join us to close out the conference with thoughtful reflection on event learnings and the opportunities that lie ahead.


Speakers

Speakers

Speakers will include DXC leaders and community members and industry professionals. This list will be updated as the event approaches. Speakers from our 2024 event included:

Ray August
Managing Director, Insurance Software & BPS
June Busch
AVP, Application Development and Support, Starr Insurance
Dawn Cochran
Americas General Manager, P&C Insurance
Eric Colby
Chief Technology Officer, Equitable
Chris Eberly
Head of Insurance Insights, Datos Insights
Phillip Ehlen
Director, Product Management, Insurance Software
Bjornar Evenshaug
Global Product Leader, Reinsurance
Annmarie Fini
Vice President, Product and Customer Ecosystem, Insurance Software & BPS, DXC Technology
Chirag Jindal
Head of Insurance, Americas, ServiceNow
Erica Volini
Executive Vice President, Worldwide Industries, Partners and GTM, ServiceNow
Registration desk

Registration

Early-bird pricing of $995 is available until January 10, 2025, after which pricing will increase to $1,295. This is an invitation-only event, and seats are limited. When completing your registration, please use the email address your invitation was sent to. Registration requests from other email addresses will not be accepted.
Jet wing

Venue and travel

DXC Connect Insurance Executive Forum will take place in the heart of historic Charleston. The Charleston Place hotel is conveniently located just steps away from the City Market, museums, historic sites and art galleries. A special nightly hotel rate will be available until the room block fills or until January 29, 2025.

Additional hotel and travel details will be provided when you complete your registration.
Question marks

FAQ

Have questions? We have answers. Review our Frequently Asked Questions document and find the answers you need about attire, where to pick up your badge and more.

Thank you to our Event Sponsors

AWS

Reimagine insurance business processes in the cloud and create business value with DXC Technology and AWS.

ACORD Solutions Group

Optimize the cost, speed and accuracy of consistent data exchange with DXC and ACORD Solution Group's next-generation digital solutions.

ServiceNow

ServiceNow makes the world work better for everyone. Our cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow.

If you have any questions about the venue, event logistics or special requests, please contact DXC Connect Events.