Everest Group recently released its report titled “Everest Group Life and Annuities (L&A) Insurance BPS and Third-Party Administrator (TPA) PEAK Matrix® Assessment for 2023.”
Everest Group analyzed 23 leading providers across key capabilities including service focus, intellectual property/solutions, domain investments and case studies. The report showcases DXC Technology’s capabilities and key clients, technology solutions and tools, and key delivery locations in the L&A insurance BPS and TPA arenas.
In recognizing DXC as a Leader, Everest Group cited the following strengths:
- DXC is one of the dominant players in the L&A BPS space and its offerings for the segment involve providing software-enabled BPaaS solutions by leveraging its broader IT capabilities and the DXC Assure platform for service delivery
- The firm continues to strengthen its Assure platform by adding capabilities such as API integration. This is supported by data & analytics capabilities, third-party partner integrations, and additional capabilities around core business services — new business, policy servicing, billing, and claims
- In addition, DXC has made significant investments in its cloud capabilities, and enabling cloud migration and deployment for its L&A clients is increasingly becoming a priority for the firm
- Servicing closed blocks of business is another strong suite and the firm has extensive experience in this area, supporting clients for their end-to-end policy administraiton needs. Further, it has also been helping clients in emerging asks spanning areas such as greenfield setups and launching of D2C product offerings
Everest Group classified the 23 providers into three categories: Leaders, Major Contenders and Aspirants. The PEAK Matrix® is a framework to assess the overall vision, capability and market impact of service providers.